1963 results

Anyone else getting random TM freezes?

I'm having these issues too and it's not just in TM. I get the same timeouts when uploading assets through the web interface. Usually two or three uploads go through, the next one stalls. After that the next couple go through again, etc.   I've submi...

Posted by Thomas Borowski in Shopify Discussion — May 26, 2011

Anyone else getting random TM freezes?

Case # 7969. I just uploaded a dozen images via the web-based theme editor and it worked flawlessly (apart from the images taking a minute or so to actually show up due to the normal CDN replication issues). Then deleted the images which also worked w...

Posted by Thomas Borowski in Shopify Discussion — May 26, 2011

Preparing invoices for tax purposes

You can import CSV into a spreadsheet program such as Microsoft Excel or something similar.

Posted by Thomas Borowski in Shopify Discussion — May 29, 2011

A bit lost with the Template Editor

Is it possible that you haven't selected a theme for your store yet? If you select a theme, the files that make up the theme should be listed in the theme editor's sidebar on the left (which is empty in your screenshot). I'm not sure about this as I s...

Posted by Thomas Borowski in Shopify Discussion — June 05, 2011

A bit lost with the Template Editor

It's possible something is broken with your account/shop. You might want to open a support ticket (via the Support menu item at the top of your shop's admin area). Also, be sure to check http://wiki.shopify.com/ (once it's back) for documentation on e...

Posted by Thomas Borowski in Shopify Discussion — June 06, 2011

GroovBoard - An iPad lap desk and stand hand-made from hardwoods

I just launched a redesign of my store: http://groovboard.co. The old dark theme was quite drab and the product photos didn't cut it. Much better now.

Posted by Thomas Borowski in Feedback On My Store — December 29, 2012

GroovBoard - An iPad lap desk and stand hand-made from hardwoods

Thanks for the feedback Jamie! I changed the models page to a 3x3 grid, works best right now as there are currently 9 models. I also made the in-use photos featured. Seems so obvious now. I was putting my own preference ahead of what a visitor will be ...

Posted by Thomas Borowski in Feedback On My Store — December 30, 2012

GroovBoard - An iPad lap desk and stand hand-made from hardwoods

Yikes! I didn't even realize those images were being converted to PNGs. No idea why the theme does that, PNGs for photos makes no sense at all. I twiddled with the theme's settings file and re-uploaded the images, now they're JPGs. They're still over 1...

Posted by Thomas Borowski in Feedback On My Store — December 30, 2012

Don't charge VAT if customer has a VAT ID

I sell from Germany and thus charge 19% VAT from EU customers. If a customer is a non-German business and has a VAT ID, I would be legally allowed to not charge VAT, sparing the customer the fuss of getting reimbursed for the VAT he paid (common practi...

Posted by Thomas Borowski in Shopify Discussion — December 30, 2012

GroovBoard - An iPad lap desk and stand hand-made from hardwoods

Thanks :) I just wish I had done a better job of shooting it. Lots of shots not correctly white-balanced, too dark and out of focus. It was only my second time with the camera gear and my first ever video. But at least it tells a story and is fun.

Posted by Thomas Borowski in Feedback On My Store — January 06, 2013

Support for Apple retina screens

The current iPad and the recently introduced MacBook Pro both have what Apple calls a "retina" screen. These screens have a density of around 300 PPI compared to regular screens which have about half that. For images, most importantly for us Shopifyer...

Posted by Thomas Borowski in Shopify Design — July 27, 2012

Support for Apple retina screens

I agree it's not a huge deal at this point, but since I'm selling an iPad accessory, I'm expecting more of my visitors than the general market average to have an iPad 3 (maybe even a retina MacBook Pro).

Posted by Thomas Borowski in Shopify Design — July 27, 2012

Support for Apple retina screens

@Jamie: The goal of course isn't to just quadruple all images, just the large versions of product photos which the visitor explicitly requests by clicking on the thumbnails. @HunkyBill: The supposed info in that ebook is available online for free and ...

Posted by Thomas Borowski in Shopify Design — July 28, 2012

Div container creating unwanted space

Without seeing the actual code it's a bit difficult to find what's causing this. Have you tried setting the padding-top: 5px; to   padding-top: 0px; in div#options? Just a wild guess...    

Posted by Thomas Borowski in Shopify Design — July 28, 2012

GroovBoard - An iPad lap desk and stand hand-made from hardwoods

Launched today using the slightly modified Clean Black theme: GroovBoard

Posted by Thomas Borowski in Feedback On My Store — July 30, 2012

Clean Theme Navigation Line Glitch

I had the same problem with the Black version of the theme. I contacted Clean Themes support and they said they were going to fix the issue. A temporary fix is to add the following to the bottom of style.css.liquid:     .widgets { clear: both; ...

Posted by Thomas Borowski in Shopify Design — August 01, 2012

Cart keeps letting me add a qty that is not in stock.

I just tested this and while I can add more items than are in stock, once I check out I get an error saying that some of the items in my cart became unavailable during the checkout process. The page gives me the option of reducing my order quantity to ...

Posted by Thomas Borowski in Shopify Discussion — August 06, 2012

CDN is very, very slow

I'm in Germany and I'm also seeing wait times for images to load in the 2-digit seconds sometimes. It's better during the morning (CET) and gets worse later in the day, when the US wakes up.

Posted by Thomas Borowski in Shopify Discussion — August 17, 2012

Updated product images not showing up

I took some new photos of one of my products and uploaded them via Shopify Admin. I fiddled with them some more and uploaded yet a new version, but both Shopify Admin and the storefront are still showing the images I initially uploaded (the first versi...

Posted by Thomas Borowski in Shopify Discussion — August 17, 2012

Updated product images not showing up

Got a good pointer from Caroline. It's probably not the CDN: http://support.shopify.com/customer/portal/articles/75413-why-are-the-colours-of-pictures-i-upload-different-from-the-original

Posted by Thomas Borowski in Shopify Discussion — August 17, 2012

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