2578 results

Shopify is injecting Catalog app banner when viewed on iPad!

Jamie: thanks for posting that.   Craig: We're looking at Catalog v2 shortly after the holidays. I'll post here when we have an update.

Posted by Shopify Adam in Shopify Discussion — December 30, 2012

Why can't we customize the checkout pages ??????

Thanks for the feedback everyone. We're always experimenting with the Shopify checkout. We won't give an ETA on new features. We release when our tests show they improve conversions for everyone. More checkouts is better :) GameZino, most research su...

Posted by Shopify Adam in Shopify Discussion — January 17, 2013

Why can't we customize the checkout pages ??????

Thanks for your reply. I understand that you want flexibility in your checkout, but we do have to ensure our solutions work for the tens of thousands of checkouts that may not be customized. In this case, perhaps Shopify isn't a great fit for you.

Posted by Shopify Adam in Shopify Discussion — January 21, 2013

Why can't we customize the checkout pages ??????

Our checkout pages aren't currently exposed via a Liquid template. Changing this would make a copy of the template available to all shops which could then be customized. If we were to do this, we're not able to introduce new checkout features for all s...

Posted by Shopify Adam in Shopify Discussion — January 21, 2013

Shopify is injecting Catalog app banner when viewed on iPad!

Hi Japanime, Thanks for your feedback. Simply follow the instructions in the FAQ: http://wiki.shopify.com/Catalog-faq#Can_my_shop_opt_out_of_appearing_in.2For_promoting_Catalog.3F   Thanks!

Posted by Shopify Adam in Shopify Discussion — November 20, 2012

Shopify is injecting Catalog app banner when viewed on iPad!

Hi Harold, The smart app banner is much more than promoting the marketplace. It lets your visitors know that your shop has a free, native iPad interface they can use to shop your site. In the vast majority of cases, this iPad interface is far superior...

Posted by Shopify Adam in Shopify Discussion — December 15, 2012

Shopify is injecting Catalog app banner when viewed on iPad!

Hi Hop! Thanks for the feedback. Right now, we’re gathering a whole bunch of feedback and will be making improvements it in the very near future. We built Catalog with one purpose: to drive traffic to your shops and increase your sales. The banner is...

Posted by Shopify Adam in Shopify Discussion — November 15, 2012

Shopify is injecting Catalog app banner when viewed on iPad!

Hi Hop, I agree that the preview of Catalog could have been better communicated in the Admin interface. You'll hear from us shortly on this. Likely early next week.

Posted by Shopify Adam in Shopify Discussion — November 15, 2012

Why can't we customize the checkout pages ??????

Thanks John. That makes a lot of sense.

Posted by Shopify Adam in Shopify Discussion — January 21, 2013

Why can't we customize the checkout pages ??????

Thanks Thomas. A short time ago we ran an experiment making the telephone number required. Checkouts dropped 30% when this field was required. Shoppers were clearly uncomfortable giving out their phone number, so we stopped the test. Some shops absolu...

Posted by Shopify Adam in Shopify Discussion — January 22, 2013

Shopify Traffic Stats vs Google Analytics

Hi James. Just to be certain, you're comparing visitors to visitors, and not to pageviews?

Posted by Shopify Adam in Shopify Discussion — April 04, 2013

Shopify in Root and Forum in /forum/?

Hi Haywire. You'd have to move the forum to a subdomain (like this forum is) if the root domain points to Shopify: Store - domain.com Forum: forum.domain.com   The other option is to have Shopify on a subdomain: Home (something other than the foru...

Posted by Shopify Adam in Shopify Discussion — April 04, 2013

Ability to Admin 2 distinct storefronts in same interface, with way to separate inventory management fulfillment and sales reporting

Hi Leslie, It currently isn't possible to run two distinct stores from the same admin interface. Instead, I suggest that you register two distinct shops.

Posted by Shopify Adam in Shopify Discussion — April 04, 2013

people are saying they need a password to look at my store ??????

Looking at your shop http://marieantoinebotique.myshopify.com/, you seem to have the checkbox checked. Please uncheck it to remove the password from your store.

Posted by Shopify Adam in Shopify Discussion — March 07, 2013

Shopify Email Hosting with Outlook.com

Hi John. Have you set up the DNS MX record properly? http://help.outlook.com/en-ca/140/cc188665.aspx

Posted by Shopify Adam in Shopify Discussion — March 07, 2013

Has Shopify (and you) Abandoned Dwolla?

Hi Owen. Dwolla is a great service. But, we've been focused on introducing Shopify 2. Dwolla is certainly interesting to us, just not something we have the time to address at the moment.

Posted by Shopify Adam in Shopify Discussion — March 07, 2013

Can we merge mulitiple customer accounts?

Hi rj64. We don't have this functionality in the UI. If you contact Support they can create a request for you.

Posted by Shopify Adam in Shopify Discussion — March 07, 2013

Has Shopify (and you) Abandoned Dwolla?

Hey Ben.  Great to hear from you. I've emailed you directly.

Posted by Shopify Adam in Shopify Discussion — March 09, 2013

Do apps slow down our site?

We have an industry leading 58ms average response time. This is exceptionally fast thanks to our performance team. That being said, Anything added to your storefront will increase loading times for visitors: scripts, images, etc. We have no control ov...

Posted by Shopify Adam in Shopify Discussion — March 13, 2013

Why errors always come and just disappear when I try to look for it??

This wouldn't be related to our CDN which serves images and other files. This sounds more like a coding issue. I'd right click and select "View Source" to see if the prices are in the HTML, just not displayed.

Posted by Shopify Adam in Shopify Discussion — March 13, 2013

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