Title Replies Last Post
Add a customer to a completed POS order g8

I need add an existing or new Customer to an existing Order? Our POS staff sometimes forget to add customers to an order at POS and we need the update the data for our loyalty program. It would be good to be able to do this on POS iPad or in admin. Currently we have to put a note against a customer of $ spend and run reports and add them up manually to get total Customer spend.Big Pain! I ho...

Feb 15 2017 by Beaver Fence
Inventory for each location g31

The new POS looks and feels awesome - nice start!We have 4 locations... and 4 individual inventories. Locations seems useless without inventory control? Or how does Shopify POS users with 2+ locations handle inventory?/Kim

Feb 15 2017 by James Reynolds
POS discount codes? g7

Can anyone tell me if it's possible to create a few standard discount codes in Shopify POS? Currently, we have to type in the name of a code (eg "employee purchase") and then type in the percentage discount. And we have to do that anew with each order... It would save time and provide for better tracking to have a dropdown list of available discount codes in the Shopify POS cart screen. Thanks

Jan 22 2017 by Luisa Franco
POS Receipts and Austrian Law

Hi all, I live in Austria an beginning April 2017 all retail payment receipts must follow new regulations. I love shopify and I can recommend it to a few dozen of businesses as POS solution, in addition to their online shops, but these regulations pose some problems. The government saw an opportunity to stop the circumvention of tax fraud and requires all retail cash systems to follow new...

Yesterday by Martha
Accepting Physical Payments in Hong Kong

Hello, Does anyone know how to acquire and use a shopify payment reader in Hong Kong to facilitate physical sales? Thx! 

Feb 22 2017 by Ana W
Shopify payments in IOS Shopify POS

Hi all, Just starting configuring my shopify site and have a few questions with regards to the POS app. When i use the android version of the POS app i can checkout and select the shopify credit card payment option but when i use the IOS version of the app it doesnt show up and i can even turn it on as an option. btw im based in Australia. Also as im based in australia the shopify c...

Feb 19 2017 by Tim
Why can't I access iPad Register Reports via Admin Portal?

I don't understand why I cannot access my register reports from my various iPads via my main Shopify admin portal.  It is to my understanding, if I change an ipad register, update it, remove shopify pos from it in anyway, I can no longer access the data that was stored on that ipad register.  How is that possible?  Isn't all this in the 'cloud'? I should be able to log into my Shopify Admin ...

Feb 16 2017 by Brandon@Shopify
Printing Gift Card QR Codes

I have a lot of pre-printed gift cards that I want to use.  I can generate shopify gift card codes for these on a thermal label which we put on the back of the physical gift cards and we can then sell them by using the normal shopify gift card functionality and manually entering the codes at checkout to activate and redeem them. I can also get the label printing software to print a QR code a...

Feb 14 2017 by Gav R
Socket Mobile 1D

OKay, So I sell comic books/magazines/sports cards, etc.  Comics/magazines use UPC-A or EAN-13 + 5 code...  Just received my Socket Mobile scanner yesterday, hooked the system all up and it's not reading my EAN-13+5 codes....  I had an old wired scanner that I used with my PC for inventory and it came with a sheet that was very specific and said UPC/EAN add the 2/5 Extra Code.  On the Socket Mo...

Feb 9 2017 by Matthew Crowell
Change Payment Method Post Sale

We had a sale today that was part credit card and part check, and unfortunately, the clerk accidentally chose CASH instead of CHECK. He refunded the cash part so our cash drawer would balance, but now we need to add the check portion to CHECK. Please explain how this can be done. Thankfully this was the first time for us in over a year of using the POS, but surely this must be a common mistake....

Feb 9 2017 by St Benedict's
Using Shopify POS in France and Europe

As Shopify Partners in France, we would love to offer POS to our French clients. However, the French government has recently passed a set of laws on point of sale systems in an effort to reduce tax fraud, and they will be put into effect on January 2018.  Unfortunately, a lot of POS software out there enables merchants to permanently delete or edit transactions, enabling them to retrieve cas...

Feb 7 2017 by Ross Muir
We're seriously considering switching to Lightspeed. Can anyone convince...

We've been using Shopify POS for over a year now and although we like the look and feel of it, it has a few shortcomings that have caused major headaches for our accountant and the technical issues we've found and brought to support's attention have been treated as 'feature requests' which may never actually be fixed. Major problem #1: Incorrect Sales Totals in Reports We charge out product...

Feb 6 2017 by Oude3C
Shopify POS receipt as PDF

Hi, we need to have the receipts as PDFs for accounting purposes. Is there a way to store them automatically as single files somewhere in the cloud once a POS transaction is completed? Thanks Zin

Feb 2 2017 by zin
Order Numbers

Hi, Placing a few test orders, I can see using the Shopify POS system the order numbers have a prefix (based on location), followed by an order number. I only have one physical location, and was wondering if I can have the order number follow my online store order number, so it continues sequentially? Also is there anyway to change the location prefix number? For example, my orders are...

Feb 1 2017 by Kassey S.
POS for Switzerland

Dear Shopify Forum Have a few questions before i start with Shopify. I have a physical store in Switzerland where i would like to add a complete Shopify POS System with a Webshop. Is there a function for Customer Relationship Management CRM? What about ERP, to analyse sales and more? Can i get all this hardware for POS from Shopify? iPads Cash Register Creditcard Reader ...

Jan 31 2017 by Alexis
Add Customer at the Cashier with a barcode

Dear all,  We are using Shopify (P.O.S.) since January 2016, we organized flash sale with private members. The members have a member card with a Name, ID and Barcode. When the members proceed to the checkout, the cahsier used to ask the ID or name to found them in our database (using the fucntion add customer on right top) .We are wondering if is there a way to scan the card member's barc...

Feb 1 2017 by J-C
Is Shopify POS really going anywhere???

After a really promising start and great intentions am I the only one wondering what the roadmap for shopify POS is? We put considerable effort in migrating from Vend last year as we thought that Shopify POS would be a real winner but now i am not so sure. We raised a number of issues and are still waiting for a response on any of them! Andrew and co. seem to be periodic visitors to this forum ...

Feb 1 2017 by Douglas
Shopify POS Hardware for sale

Hi, I live in Quebec City, Canada, and I'm closing my brick and mortar store. Is there anybody interested in buying the POS hardware (printer, cash drawer and barcode scanner)? Kind regards, Marlus

Jan 30 2017 by Kelvin Goncalves
Cost of Goods

So, obviously many of us are a little frustrated with not have a COGS option on the POS. I've been using Stitch Labs. While they might be a great alternative, they are expensive and do not offer phone support, unless you're paying them a ridiculous amount. I do like the ability to enter a purchase order with the cost of goods, but I continuously have issue with their inventory not keeping corre...

Jan 26 2017 by OrderMetrics
Barcode App - Dymo app multiple barcodes

Hi guys, I've been trying to use the Integrated barcode app, but the template is not to our liking (price, variant and product name are very small with no way to change this). So now we are importing the barcodes in the Dymo software and using a custom template, this works fine except for 1 thing: - You can't select how many barcodes you want for each variant. Is there any way around t...

Jan 26 2017 by Susan