Title Replies Last Post
Feature Requests: How do I make them?

Hey all! We're currently in the process of changing how we store our feature requests internally. There used to be an email to send those requests to specifically; that email is no longer being used. We'd love if you can send all of your requests to a Shopify staff member at support@shopify.com. While we make our changes, this makes sure that we definitely read your requests and are able ...

Sep 10 2017 by amir chason
Reporting Bugs

If you run into a bug with the system, please contact Shopify Support. They are staffed 24/7 and will be able to escalate issues to the proper team. We continue to invite you to provide your insights and feedback on how we can improve Shopify in this forum. We listen to all of your feedback, even if we can't implement every suggestion. This forum is also a great place for you and fellow storeow...

Sep 4 2013 by Jonathan Snook
Something fishy about AdWords

Alright, fasten your tinfoil hats folks, we’re stepping into the conspiracy zone. After using Google AdWords for a month, I thought I would share my thoughts on it, and why I stopped using it... for now.  I am the very first to admit that my website needs work...a lot of work, but we’re trickling along at this stage and two full time jobs and two small children, we’ll get to it. A comb...

Today by Matthew Skala
Terms of service template for digital intellectual property

Hi I sell 3D computer aided design models on my shopify webpage via digital download and I would like to add a terms of service to protect my CAD models from duplication.  Is there a generic terms of sevice I could copy and paste into my store? 

Yesterday by Christine LaBeach
Creating Store On Subdomain & Switching

Hi, I am building this shopify website for my friend. However, he already has a normal website up. I want to know the best way to build the store on a subdomain and then switch it to the main domain in Shopify once the store is complete.   Please let me know the best way to do this.  

Yesterday by Rahul Ghosh
Variant issue when going to cart

Hi All, I had Afterpay integrated into my site yesterday, and since then, when a product is added to cart, only the first variant goes through. I am hoping someone can help, as It really is affecting my orders today. I am not that experienced with code but willing to give it a go. Afterpay themselves did the integration. My sites is http://www.studiobianco.com.au Kind Regards Pat

Yesterday by Patrick Bianco
Product Page "Unique Brand Feature Section"

When I saved my first product and then reviewed the website, there are two other sections below the product information that I entered.  Each section is essentially blank and Title "Unique Brand Feature Section" and includes one of Shopify's standard/default images in place of an image we can, presumably, replace with other product images.  I cannot find how to edit these sections.  Nothing abo...

Yesterday by Luciano Gonzales
Shopify and Amazon Integration

I am doing some preliminary research on opening a store that will contain some items that will be sold only via Shopify and some items that will be solid via Shopify and Amazon. I would like for the items sold only via Shopify to be fulfilled by a private fulfillment service that uses Shopify's platform to fulfill items, while the items that will be solid on both Shopify and Amazon to be fullfi...

Yesterday by Scott
Multiple Store Locations

Hi, We currently have one shopify account, with 1 online stores and 2 retail locations. Is it possible to have multiple stores under one shopify account? To put this in to context, at the moment we could have 10 units of stock. However, 6 units in the warehouse, then 2 in each retail location. What I would like to have is... Shopify Account; - Online Store (Warehouse A) - R...

Nov 17 2017 by Alexa
URL Control: Remove "Pages" from URL structure

Hi - I'm creating a bunch of content pages for our site. All the URLs that are generated are .com/pages/pagename Can "pages" be removed from the URL structure so my URLs are clean? Thanks for any insights.

Nov 17 2017 by Philippe Dion
Accessing to custom line item attributes in email confirmation

Hi! Can I access to attributes (customAttributes) of each line item from email confirmation templates? I tried to search that in documentation but there is only 'attributes' property for order, not for line items. I tried to search other topics, but also withot success. Can someone please help? Thank you!

Nov 17 2017 by arco
Selectable Option but NOT a variant?

We want to create a single SKU that is a "sample pack" of 6 items and we want the customer to pick from the 24 available colors. We do NOT want to create a "sample pack" sku for every possible combination, because these sample packs will be custom assembled and inventory of individual items tracked outside of shopify. My current plan is for the customer to leverage the "order instructions" u...

Nov 17 2017 by Alicia D.
Where are these words coming from?

Hello all - Each time I post my site to social media -  fosterwarmth.myshopify.com like the attached image. Where (within the admin console) do I change the words "blankets blankets warm blanket throw colors" Where, within the configuration have I mistakenly placed these tags/words? I have not been able to find them. Thanks for any advice!

Nov 17 2017 by Foster Warmth
Kits Items in Picklist

I have several kits, made each made up of two items.  The picklist only shows the parent item.  For example: Blue widget (SKU 123) Green widget (SKU 456) Widget kit (SKU 789, contains 123 and 456) When itme 789 is ordered,  that's the only thing that shows on the picklist; it doesn't show the component parts which need picking. What am I missing?  I am assured that it is possible...

Nov 17 2017 by Piers Jones
Link Shopify Account to Forum

Every time I try to log into the forum, I am told that I;m logged in to my store, but I haven;t linked that store to the forum.  The onyl fix to this is to reset my passwrd every time I want to log in, and It's a real pain.  How am I supposed to stop this happening?  It only began a couple of months ago.

Nov 17 2017 by Piers Jones
Multiple domain under one account

Hi, Can we have two shopify accounts under the same email account? I would like to set up another online store with a different name, but I want to manage under my same email account for easier tracking and archiving purposes. If it's possible, how do I access the two different sites under the same account, i.e. how do I change from one to another?

Nov 17 2017 by aprintbuyer
Apple Pay

Hi folks Can someone post me a screen / describe where the apple pay button is supposed to dispay on mobile please? I've activated but nothing showing. I'm currently hiding the big ugly paypal button at top of checkout with some additional JS in the Google Analytics box, could this also be hiding the apple pay button - and if so, anyone got some script to hide PayPal but not Apple Pay?...

Nov 17 2017 by Chris Lloyd
Products Options for app store products shown in cart

We are setting up a third party app store app on our site (advanced product options), but the paid for options get added to the cart as seperate products which is not only messy looking but confusing for the customer, is there anyway to get around this? ie, just add options to product price, and have everything as one complete product in the cart?

Nov 17 2017 by James Humphreys
Accept payments

My domicile in Indonesia that I want to ask here are two things: 1. If I am targeting the American market, how can I receive payment by credit card such as visa, master card, Amex etc, What do I have, do I have to have the credit card or shopify that will facilitate with the system? how to setup step. 2. If I want to affiliate with aliexpres with oberlo plugin how it works, For example if b...

Nov 17 2017 by muji
TURBO Theme HELP adding unique pages (as content) to collections pages

Nov 17 2017 by Anders