March 30, 2016

Shopify Digital Downloads This post is outdated


Right now I am using Shopify Digital Downloads for my download app. I like that a link to the download is emailed to the customer, but I was wondering if there is a way to set it up so that a download link is kept in their "account" on my site, so that they can log in and download from there too. My previous platform for my site was set up that way, and my customers basically used their accounts as a place to keep their files, and then they would just log in and download when they needed it again.

I'm hoping that Shopify Digital Downloads has this option, but if not, is there is another download app that would?

Thank you,


Gearoid M Shopify Employee
March 31, 2016

Hi Tammy,

Gearoid here from Shopify, hope you're having a nice week!

A feature such as this is not currently available on Digital Downloads but we're always updating our own apps so it may potentially be added in the future. One app that does provides a customer account download feature is SendOwl, which comes with a 30 day free trial so I recommend checking it out and seeing if it's right for you! :)

I hope this helps! If you ever have any questions, please do not hesitate to get in touch with us via our 24/7 Support

Kind regards, 


April 17, 2016

I would like to add my strong support to this feature request. This is something I took for granted on ZenCart. Sadly, for all Shopify's wonderful customizibility and exellent customer service, there are several features that are free elsewhere, but come at a premium here.

As the owner of a very small business, I have mixed feelings =__=

April 17, 2016

I highly recommend checking out sendowl to!

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