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Topic
Posts:
3
9 days ago

Issues with Mailchimp

Anyone who is visiting my site, regardless of whether they sign up to receive marketing or purchase anything, is being pulled into my newsletter list on Mailchimp. I use Justuno for a pop-up and a Mailchimp integrated form in my footer. 

Second, today I somehow gained 267 subscribers. Being that I get 5-15 views per day on my site, I have no idea where these people came from. 

I don't know if this is a Mailchimp or a Shopify problem, but I don't know how to resolve it. Anyone else run across this issue?

i
Replies
Posts:
13
9 days ago

Hi Rachel, it's not uncommon to have bots spamming your forms or popups if they're not protected.

Did you check if the email addresses look legit?

Posts:
3
9 days ago

I think the massive influx was reconnecting Mailchimp with Shopify. It still doesn't explain the other problem.

Some emails looked questionable, but others are very legit and people are marking my newsletters as spam.

How would I protect against bots?

Posts:
13
9 days ago

I recommend using a Recaptcha-like protection.

Most popup solutions have one. I'm not sure if MailChimp forms include one though.