Has Out Of The Sandbox (OOTS) gone out of business? This post is outdated
I'm using their Turbo theme and reached out to them through the contact form on their website on Monday and Thursday (it is now Saturday) and have had no response so far.
My question is regarding the correct size for homepage slideshow images.
In the customize theme area it says "For best results, upload images that are around 1280px in width and under 600px in height."
When you go to add an image it tells you "1600 x 1000px recommended"
And if you read the Turbo Image Size Guide it recommends1800 X 850. See here https://help.outofthesandbox.com/hc/en-us/articles/115007101728-Turbo-Image-Size-Guide
I don't mind conflicting guidance so much if I can get assistance within a reasonable timeframe.
But I need a theme from a functioning company and if OOTS is out of business then I need to know ASAP so I can move on .