Title Replies Last Post
Feature Requests: How do I make them?

Hey all! We're currently in the process of changing how we store our feature requests internally. There used to be an email to send those requests to specifically; that email is no longer being used. We'd love if you can send all of your requests to a Shopify staff member at support@shopify.com. While we make our changes, this makes sure that we definitely read your requests and are able ...

Nov 20 2017 by Tony Bui
Reporting Bugs

If you run into a bug with the system, please contact Shopify Support. They are staffed 24/7 and will be able to escalate issues to the proper team. We continue to invite you to provide your insights and feedback on how we can improve Shopify in this forum. We listen to all of your feedback, even if we can't implement every suggestion. This forum is also a great place for you and fellow storeow...

Sep 4 2013 by Jonathan Snook
Trying to update a table with data from a metafield when a different var...

I'm new to liquid and was wondering if some one could help with a problem im having. I'm trying update a table to reflect pricing related to variant selected.Right now I have Sku changing when I select a different variant of the item  {% assign current_variant = product.selected_or_first_available_variant %}                    <span class="variant-sku">{{ current_variant.sku }}</sp...

Today by Salomon Yanez
Abandoned cart email spamming one customer!!

Hi  We have a customer who depite us having deleted his first two abandoned cart notifications, keeps receiving them everytime he logs in. The email is regarding the same item each time and he has said that he can't seem to remove the item from his basket. Is this simply a cache problem and he needs to empty it? He's not too pleased so any help would be great.   Cheers

Today by RussCW
URL structure: Multi Level Categories

Hi  Is it possible to add a sub categories and then have a URL structure like this: e.g. www.myshopify.com/dog/dog-collars I've searched and only saw "multi level menus" topics and answers. Thanks, Robin  

Today by Robin Carlo Catac...
CNAME: Keeping Google GSuite for emails?

We are using GSuite for emails only. We aim to use shopify for the website. In the domain instructions shopify instructs to set the CNAME to the shopify servers. If I do this surely I would lose all our emails? The instructions don't say what subdomain I should be forwarding to shops.myshopify.com My interpretation of it is that: www.mydomain.com should be set to shops.myshopify.com ...

Today by Andrew
Creating a product finder

Hi, plain and simple, how would one go along creating a "product finder" like this: http://wheelsmfg.com/hanger-fit-finder I am not afraid of code I just don't know how to do this on Shopify in the most efficient way and want some insight. Thanks!

Today by Alicja
Remove or redirect collections and products url

My shop will consist of One custom page with my product (index page) The cart page The checkout I want to remove all other pages, so that they either return a 404 or if that's not possible redirect to the index page. As an example I can show you this page: https://store.canary.is/ (try https://store.canary.is/collections) How can I achieve that bahaviour?  

Today by Roy
Get rid of "We're getting your order ready" text on confirmation after c...

The default confirmation text that appears in the confirmation window after checkout says something like "we are getting your items ready, check back to see status..." This message is not relevant to my store. I cannot find anywhere in the "checkout settings" where I can change or delete this (I only see where I can add additional script to that checkout confirmation screen). Any guidance is ap...

Today by Katy
Viewing Exported orders: How can I detect which variant the user purchased?

Hi We have many products that comes in many variants, think shoes which comes in different sizes. I export orders to excel. CSV file. But I don't see there how to detect which variant the customer bought? I have solved by adding shoe size to the SKU, like 123812391&S=41 (shoe size 41), wonder if there are any better way of doing it any suggesetions?

Today by Shopify developer
How does Shopify connect with Amazon?

I am merging my Amazon store to shopify. I am wondering how the two are merged together. Is there a way to see products put on shopify through Amazon? Is this a Website only with the facebook and the other channels but no connection to amazon? Thanks for your help Kari Weberg

Dec 5 2017 by Alena
Cart Error: Cannot find variant

Hi, For some reason our new registered customers can not add any item to the shopping cart when they browse to the product page and they get an error as "Cart Error: Cannot find variant". While on the other hand, if you click on "Quickview" button under of the product and open the Popup view of quickview, you can add the item successfully. Also, existing customers can add items to shoppin...

Yesterday by Mohammad Byouk
How do I temporarily remove Add to Cart button in Retina Theme

How can I temporarily remove the Add to Cart button and shopping cart in the header from the Retina theme? I found a a few posts but the code wasn't in the product.liquid file. Please help

Yesterday by Christena Carney
VAT display in Venture theme

I've read loads of articles and threads on showing VAT but not really getting anywhere. I'm using the Venture theme and need to show product and shipping prices inclusive of VAT in the UK. I don't need to show both inclusive and exclusive, just inclusive. I also need to be able to provide VAT receipts for business customers. We're not currently serving customers outside the UK, but would obv...

Yesterday by Dustin
Filter by vendor, product type.

Hello, there is any way of filter the products, by vendor, product type and color ? if i use Tags, all my tags will be mixed, not organize at all. I want to do something like this "https://themes.shopify.com/themes?sort_by=most_recent&navigation[]=sidebar-menu&utm_medium=facebook&utm_campaign=Guru+Ask&utm_source=social", There is any possibility ?

Yesterday by John D
Menu overlaps - Venture Theme - Need some advices

Greetings, Some changes on font, background color and logo were made and now this happened. Well... how do I fix this? 

Yesterday by Decha
Paginate with specific items

Hi everyone. I've like to show products tagged with "live:yes" only on the search page. I added the code like this. {% paginate search.results by 50 %} ... {% for item in search.results %} {% if item.tags contains "live:yes" %} ... {% endif %} {% endfor %} ... {% endpaginate %} But it doesn't work well than I expected. https://rwguild.myshopify.co...

Yesterday by David
Monthly Membership site

Is there any way to create a membership page on my website to where people pay and then are allowed to join that page using the user name and password they created?  I would need this to be a 30day recurring membership fee that is paid.  And lastly, are there any that can integrate with the current shopify checkout system so that they are registered thru my site?  Thanks for any help!! 

Yesterday by Freddie
Product Sourcing Question

Can I use two or more product sourcing apps for my store? For example Oberlo and Sprocket.

Yesterday by Charles VanMeter
Setting up Login\Registration page prior to Home Page?

Hello, I am setting up a Shopify store and was wondering if this is possible; I would like to setup a Password Login\Registration page before a customer gets to the main home page itself. Kind of how Shopify uses the "password page" prior to opening of the store, but I think? it is no longer there once I "open the store"? I guess that is called a landing page. But all I need to do with it is...

Dec 11 2017 by kepico