Title Replies Last Post
Shopify now has SSL!

Hey everyone! As of February 1st, Shopify is adding the option to encrypt your custom domains with SSL, right from the very first page. We wrote a blog about it! We’ve always had SSL in the checkout but more recently there has been a demand to switch over to entirely encrypted sites, not just for customer peace-of-mind, but also to keep up with changes being made by search engines to put ...

Oct 10 2017 by benhurk
Feature Requests: How do I make them?

Hey all! We're currently in the process of changing how we store our feature requests internally. There used to be an email to send those requests to specifically; that email is no longer being used. We'd love if you can send all of your requests to a Shopify staff member at support@shopify.com. While we make our changes, this makes sure that we definitely read your requests and are able ...

Sep 10 2017 by amir chason
Reporting Bugs

If you run into a bug with the system, please contact Shopify Support. They are staffed 24/7 and will be able to escalate issues to the proper team. We continue to invite you to provide your insights and feedback on how we can improve Shopify in this forum. We listen to all of your feedback, even if we can't implement every suggestion. This forum is also a great place for you and fellow storeow...

Sep 4 2013 by Jonathan Snook
Menu Button doesn't work on Mobile

So far I have noticed this happening on my homepage, and on the sign-in page, when on mobile devices, clicking the button to dropdown the main menu, results in an error: www.EpiphanyMealPrep.com theme.js?16188493698190783439:956 Uncaught TypeError: cache.$mobileNavContainer.prepareTransition is not a function at openMobileNav (theme.js?16188493698190783439:956) at HTMLButtonEl...

Today by Michael Hasson
FB WC ADs Lots Of Traffic But No Add To Carts Or Sales

Hey guys, I recently created a few campaigns for my t shirts, and I am getting a lot of traffic to my website, and even likes, comments & shares on my ADs, but no one is even adding the products im advertising to cart, let alone purchasing. I am optimizing my Website conversion ADs for View content because im trying to go up the chain VC->ATC->purchase, but im not sure whats wrong. Ca...

Yesterday by Khal El
Get selected value of form field using liquid

I'm trying to display the value of a selected option using liquid – is something like the below (non working) code possible? {% assign chooseWeek = "1,2,3,4,5" %} <select id="chooseWeekSelected">       <option value=""{% if select == "" %} selected{% endif %}>Select…</option>       {% assign weekArray = chooseWeek | split: ',' %}       {% for chooseWeek in weekArray %...

Yesterday by jony
Duplicate Text and Email Notification

When a draft order is created and then a payment manually processed the system sends a notification to the customer's email and also to their phone. The customer never agreed to receive a text and possibly pay for that text message. This happens without the option to only send an email. Is this option available somewhere I didn't see or is it an issue being worked on by shopify's developement t...

Yesterday by Sam
Blocked Resources in Google Search Console going up

Hi,  I noticed my Blocked resources are shooting up in Google search Console since 5th October this year, namely the cart.json   I have read I cannot edit Robots.txt with Shopify, yet why would it be blocked by Shopify? Is this normal or a mistake on my side? Don't want my ranking to be impacted by something like this.   The only reference to Robots in my theme.liquid is :...

Oct 20 2017 by Jason
Add products directly to checkout (not cart) with permalinks

Hi everyone! I added a "BUY NOW" button to my store's product pages that pre-loads the cart and takes customers directly to the checkout using this tutorial: https://help.shopify.com/themes/customization/cart/use-permalinks-to-preload-cart This is the code I use for the link:  <a href="{{shop.url}}/cart/{{ current_variant.id }}:1">BUY NOW</a> Currently, it adds the sel...

Yesterday by Jason
Shopify monthly fee?

I just came across an old post about Shopify monthly fees being in US$ that made me check the pricing page. I'm on the shopify.com.AU page so obviously I assumed that the price I see on the page is what I will be paying. Lower down the page though it says all shopify fees (other than credit card fees) will be billed in US$. Does this mean that my monthly fee will be AU$29 but charged in US$ ...

Yesterday by Matthew Skala
Where can i user Shipping method object

Hello team, I have seen that you are having the shipping_method object to display shipping value and lable. I am looking on below link : https://help.shopify.com/themes/liquid/objects/shipping_method I have used this object on all liquid file but i did not get any value or lable on any liquid file. Does it work for shopify plus account only?  Does it work on checkout.liquid on...

Yesterday by Thomas Michalak
Missing report or am i blind?

Hi, A few months ago i ran a report giving me a display over which regions/state/county my sales came from and not only country. But now i can't seem to find this report again, can anyone help me?  

Yesterday by Serverhus AS
Change shipping method / price depending on if you have a free item in cart

Hello! In my store I have some items that are free if you pay for shipping and some items (that are not free) have free shipping instead. I had no idea how to do this so I set the weight of each free item as 1 kg and set the shipping rules like this: https://i.imgur.com/9Wta1Rs.png However, when I do this, if I just add one item that is not free my Free Shipping option will pop up. ...

Yesterday by Limpeklimpe
Conversion rate?

What does this mean ? How to use this information? 

Yesterday by Fadiyah Sameh
Ebay Sales Channel

Does anyone know when the eBay sales channel will be available?

Yesterday by Donald J Trump
Something fishy about AdWords

Alright, fasten your tinfoil hats folks, we’re stepping into the conspiracy zone. After using Google AdWords for a month, I thought I would share my thoughts on it, and why I stopped using it... for now.  I am the very first to admit that my website needs work...a lot of work, but we’re trickling along at this stage and two full time jobs and two small children, we’ll get to it. A comb...

Yesterday by Ricky Fox
Shopify not tacking adds to cart correctly?

So looking at Shopify analytics and the conversion funnel doesn't seem to be tracking add to carts or reached checkout correctly. Shows that a purchase was made but add to cart show 0 and reached checkout shows 0. how can someone just get to the purchased product portion of the funnel without going through the previous steps?    

Oct 20 2017 by Savannah F
Loyalty - Rewards

We are looking to use a rewards app for our site. Do you have any thoughts on these?  Specifically we are focused on rewarding customers for social media interaction.  Thank you, 

Oct 20 2017 by Alexa
Looking for discount app

Greetings, I'm looking for an app for which when a customer spends over 500 dollars he gets 5% discount or 1000 dollars he gets 10% discount. I saw some apps that could do this but yeh. Why not ask on shopify forums? right? Pricing plans are crazy but that's why I'm asking here.   Regards,   Decha

Oct 20 2017 by Alexa
$ sign added at the checkout

Hello guys, I have a shopify trial but just picked a plan to be able to test the checkout. I installed currency converter on my website to change the currency from GBP to EUR. At the checkout for some reason, $ sign is added in front of the GBP. Can anyone help figure out why?

Oct 20 2017 by Jason