Title Replies Last Post
Feature Requests: How do I make them?

Hey all! We're currently in the process of changing how we store our feature requests internally. There used to be an email to send those requests to specifically; that email is no longer being used. We'd love if you can send all of your requests to a Shopify staff member at support@shopify.com. While we make our changes, this makes sure that we definitely read your requests and are able ...

May 20 2018 by Mark
Reporting Bugs

If you run into a bug with the system, please contact Shopify Support. They are staffed 24/7 and will be able to escalate issues to the proper team. We continue to invite you to provide your insights and feedback on how we can improve Shopify in this forum. We listen to all of your feedback, even if we can't implement every suggestion. This forum is also a great place for you and fellow storeow...

Sep 4 2013 by Jonathan Snook
Email Me When a New Customer Account Is Created

Seems to be a very simple request, yet a guru I spoke to said it simply isn't possible. As it's such a basic requirement I find that hard to believe.  Has anyone else had the problem/can anyone offer advice to ensure I get an email when someone registers a new account?  I have a wholesale site which is closed to the public and currently using Locksmith and tagging accounts to provide acce...

Today by Bob Sawyer
Add to Cart button disappear

Hi all I just found out all my product pages "Add to Cart" buttons were disappeared. Before is fine, after I make a new collection for BFCM and adjusted the price then all buttons gone...any help would be greatly appreciated!  www.thedartsfactory.com Thank you! Jeff 

Today by Mohammed
PayPal Checkout Page

Hi everyone, i am struggling on the PayPal checkout page. I enabled PayPal to process all payments, including credit cards. But my problem is that on my checkout page I have two parts. First the login fields and "Connexion" button and the Second is a "Create an Account" button. Indeed, when I click on the second button, I am able to process payment by card. But it is so confusing for the ...

Today by Squidy
Shopify policies and GPDR

Hi, Regarding the new GPDR laws all around the world, will Shopify generated Policies be changing soon, taking into consideration the GPDR?  Should I use the current Policies generated, or wait for Shopify to make the new changes? and when it will take place?

Today by Ahmed Al Rawas
the thirsty crow and the google boy from peepeganj

The the thirsty the thirsty crow and the google boy from peepeganj and the google boy from peepeganj One hot day, a the thirsty the thirsty crow and the google boy from peepeganj and the google boy from peepeganj flew all over the fields looking for water. For a long time, he could not find any. He felt very weak, almost lost all hope. Suddenly, he saw a water jug below the tree. He flew str...

Today by koko799
Ways to embed more than 3 variant options?

Hi all, Our top selling product requires more than the 3 variant options given by Shopify. There are apps that support additional variants but none of them appear to support embedding on a third party website. We embed our Shopify store on a Kajabi website, so it's essential that we find a solution to provide customers with the ability to customize this product. Any suggestions othe...

Today by Konstantin
2000 visitors and only 10 sales in one month. Are there something wrong?

Hello Gurus! This forum is the best university to get knowledge about ecommerce. We launched our Montessori Toys Store a month ago and we got a few sales. I am marketing on Facebook, Instagram and Google. I would like to know if is something wrong with our website, since we are in a high season to buy toys and we got only 10 orders until now. I would love to hear some feedbacks. ...

Dec 11 2017 by Jose
Customer Loyalty Phone App

Someone demod me a Phone App that links with my shopify.  I can not find this app anywhere and wanted to know if anyone can point me in the right direction.   The phone app can be installed on the Apple app store.  It has customizable rewards program, customer reviews, posts to social media, special offers, Geo Fencing push notification to app users, post events and has a image gallery.  There ...

Apr 26 2018 by Jennifer Kidd
How To Make This Site Convert?

Hello there, I have created this new shopify store, www.booboone.org , about a couple weeks ago. I have been promoting my products on Bing/Yahoo and Facebook Ads for more than a week, i have never made a sale, NOT EVEN ONE. Would you guys give me some ideas to help the site convert?  

Jan 8 2017 by Robert O'Brien
Multilingual checkout

Hi Experts (and others!) I've got a site in English with French and German translation provided by Weglot. My checkout is currently in English and will not be reached by Weglot. How can i still ensure a seemless user experience providing either a language selector (not great but could  work) or better yet a translated checkout based on language tags? Many thanks in advance for your ...

Today by Samantha Touchais
Product Import CSV - You need to add option values for Title

Hello, I'm trying to import a bunch of products but am getting this "You need to add option values for Title" error when doing so. I have text for every row of the CSV in the Title column so I am confused. Here's what the output looks like: Hope someone can help. Thanks! Shopify completed your batch import. 0 products successfully imported. 0 existing products ignored. 180 products f...

Today by Rakesh Jha
Access to paid orders amount for a specific product

How can display in real time the running totals of all the orders for a specific product on my blog. I need to access the amount paid/bought for a specific product and display it in an article page. I want customers visiting my article page see in real time how much money they have raised for a particular product   i hope this makes sense thanks

Today by Nabil Mouzannar
Checkout not available on Trial Store

Hi, Spent a day trying to get the checkout working so I can view the suitablility of the product and kept'd getting Checkout isn't available Return to the home page or contact the store directly. After a load of searching and messing around it seems that a Trial Store is not able to checkout. It would have been nice if this was made clearer! Instead of me wasting my time tryi...

Yesterday by Stephen Edwards
60 day trial

Is it still possible to get a free 60 day trial for shopify?

Mar 16 2018 by zeeshanjabbar
GDPR & explicitly listing cookies

  Hi, I'm wanting to create a cookie policy which explicitly lists the cookies on my website but struggling. I've been in touch with Shopify to ask them for a list of cookies & functions and they didn't know... They just gave me a few after I prompted them by saying I thought I'd seen a few listed in the sample privacy policy they provide. I've found a whole list using various o...

Today by Kenan
How to exclude a country for my ecommerce shop?

Hi,  I would like that my brazilian shop not to be visible in China or Russia, maybe through an IP filter, is there an app or a way to do that ? Thank you, Mathias

Today by Mathias Meyer
GDPR Update

Hello Shopify, The community is due for an update on GDRP and the promised next steps out lines here What's next in Shopify's preparation for the GDPR? Shopify is working to complete the following projects in preparation for the GDPR: We are creating informational materials about our data protection program for merchants who are looking to conduct due diligence and make sure that...

Today by Qwirkle
Having problem for Shopify App listing

I have submitted My app to Shopify App store for review, I got below feedback I was unable to install your app from the App Store listing. I was redirected to this page after clicking 'Get'. When clicking on 'Get' from the app listing, the app should immediately authenticate using OAuth. Please watch this example of what the required installation flow looks like with OAuth when clicking '...

Today by Jason