Title Replies Last Post
Feature Requests: How do I make them?

Hey all! We're currently in the process of changing how we store our feature requests internally. There used to be an email to send those requests to specifically; that email is no longer being used. We'd love if you can send all of your requests to a Shopify staff member at support@shopify.com. While we make our changes, this makes sure that we definitely read your requests and are able ...

Jun 20 2018 by dreami
Reporting Bugs

If you run into a bug with the system, please contact Shopify Support. They are staffed 24/7 and will be able to escalate issues to the proper team. We continue to invite you to provide your insights and feedback on how we can improve Shopify in this forum. We listen to all of your feedback, even if we can't implement every suggestion. This forum is also a great place for you and fellow storeow...

Sep 4 2013 by Jonathan Snook
im having csv product upload issues

im testing this csv product upload file, shopify says it uploads it, but when i check product is not there. can someone help me with this, cant figure this out. http://www.mediafire.com/file/hu7i2r81oy5pc5a/Book1.csv

Yesterday by joxnard805
Checkout in US dollar

Hi, I'm just setting up my store with shopify payments from the UK but really need to have my store in US dollars as I'll be targeting the US initially. Currently my checkout page is in British pounds.  Any advice on changing it to US dollar? while still using shopify payments. Any help is appreciated. Thanks in advance  

Today by Ava
Email notifications to multiple customers with open orders at once

From the orders menu with the “open” filter is it possible to select multiple orders at once to send an update email?  Same content to multiple customers without having to copy/paste and click into and back out of each open order to do so?   ie a lead time update to multiple open orders at once   Thanks

Today by Ryan Allen
Too many visits from us-west-2.compute.amazonaws. Should we be worried?

Hello,   Have been experiencing lots of visits from this website lately. One page visits that we can understand. Anyone have experience with activity? Any help  would be appreciated. Thank you.

Yesterday by Rosette Lteif
How to get Sub Collections Linked to a Collection via Navigation Menu

Below are my sample URL's.  https://website.com/collections/western-wear https://website.com/collections/western-wear/products/velvet-cami-dress   I'm new to Shopify. I need to display the list of Sub Collections Linked to the Collection - western-wear    How do I achieve this?        

May 22 2018 by Hrithik
How do I add a postback URL to my Shopify store to track conversions fro...

How do I add a postback URL to my Shopify store to track conversions from an ad. network?

May 27 2018 by David Iyoha
Add second domain to my existing Shopify Store

Hello, I currently own the domain "yourfluffyfriend.com" which I bought it through Shopify. Yesterday, I purchased the domain "yourfluffyfriend.co.uk" from Google but I can't figure out how to add it to my Shopify account. It's the same store but two different domains. When I try to forward the ".co.uk" domain to Shopify, Google asks me to delete the supscription of ".com" domain with Sho...

Yesterday by Amith Singh
How long does it take ?

We have a small dress buisness - around 200 hundred dress and we're thinking about switching to shopify. How long does it take to set up the site ?

Yesterday by Joe's Ideas
Abandon Cart Coupons Variable

Hi guys, I have created a bulk discount code list for people who abandoned their cart. I would like to add these discounts codes to the Shopify abandoned cart email. Obviously I cannot add every single code, but I would like to add a variable that changes the code at random with every email. Would this be possible? 

Apr 2 2017 by Aaron B
Pictures don't show on blog posts

Just what it says - I can upload the featured pictures but they don't actually show on the website. Liz

Yesterday by Jason

Hello, I was just wondering whether there was a way for customers with an account to download an invoice from their account should they need. I automatically send out with the shipping confirmation but sometimes customers call months down the line for the invoice. Also I have some customers who place orders on account. What's the best way to do this through shopify so that they can place ...

Sep 6 2017 by Sufio
Good tradfic, no sales

Dear all My wife and I launched a month ago our online bikini shop tonicbikini.com. Since then, we generate good traffic supported by fb & instagram campaigns targeted to fitness oriented young women. However since then, we generated only one sale!  Apparently we have a huge problem not   converting. Appreciate any suggestion and help. Best, Tom  

Apr 11 2018 by Tom
Integration with Ebay

Hi, We are new to Shopify and have a question. Is it possible to link our shopify site to Ebay, so whenever new products are added to shopify it is automatically added to Ebay. If not, is it possible to export the products from shopify and then import them into ebay Any help would really be appreciated. Thanks Mike  

Feb 16 2016 by Senza Tempo Knutsford
selling on Ebay and Shopify ??

I do quite well selling on ebay and now want to look into having a shopify store as well. Do ebay and shopify allow you to sell the same items on each platform at the same time ? Will having a shop on shopify be detrimental to my ebay presence ?  Having trouble getting my head around the whole thing in this regard    

Mar 6 2018 by Randy
Problem with Amazon sales channel product linking

I have a challenge with linking my Amazon channel products to Shopify products, and I am hoping that somebody can provide some advice about how to handle this, or if there is an App that will address the problem.   My problem is that there isn't a 1 to 1 mapping of my Amazon products to my Shopify products.  On Amazon, I have the following product set-up:  Product:  Organic Towels ...

Oct 26 2017 by Bob Nitekman
Using Amazon FBA for SHopify sales - not working.

I talked to Shopify support and they reviewed everything, the said that my shipping weight on Shopify may be off compared to the shipping weight on Amazon.  They asked if I factored in the packaging weight when I was calculating the weight - I did not.  So after I calculated the product + the packaging weight to equal the Amazon weight, I did a test buy for the 2 day shipping and could no...

Sep 6 2017 by Todd Trimakas
Having Amazon FBA & Shopify

Hi guys. I'm new to Ecommerce and I have been lots of research as well as creating a website with Shopify. My LLC right now is in process so FBA registration is on hold.  My question is when I have products up on Amazon as well as my website. Since my products will be held in Amazon's fullfilment Center. When someone buys a product on my shopify website that is also listed on Amazon. Is Shop...

Mar 18 2018 by abhishek jain
app to get stock live from Erp

Hello,  I am new in shopify, for a customer we have to find a solution to display live the stock of products received via restful app from they ERP. Is there an app who can do this or does we developp this kind of app? kind regards.

Mar 21 2018 by fred fred