Title Replies Last Post
Deactivate Order Confirmation g33

Hi there, can someone tell me how I can disable the order confirmation email? Thanks in advance. Marco

Today by Gokul TM
Feature Requests: How do I make them?

Hey all! We're currently in the process of changing how we store our feature requests internally. There used to be an email to send those requests to specifically; that email is no longer being used. We'd love if you can send all of your requests to a Shopify staff member at support@shopify.com. While we make our changes, this makes sure that we definitely read your requests and are able ...

Jan 9 2017 by Rowby
Shopify now has SSL!

Hey everyone! As of February 1st, Shopify is adding the option to encrypt your custom domains with SSL, right from the very first page. We wrote a blog about it! We’ve always had SSL in the checkout but more recently there has been a demand to switch over to entirely encrypted sites, not just for customer peace-of-mind, but also to keep up with changes being made by search engines to put ...

Nov 29 2016 by ShopDesigner2B
Reporting Bugs

If you run into a bug with the system, please contact Shopify Support. They are staffed 24/7 and will be able to escalate issues to the proper team. We continue to invite you to provide your insights and feedback on how we can improve Shopify in this forum. We listen to all of your feedback, even if we can't implement every suggestion. This forum is also a great place for you and fellow storeow...

Sep 4 2013 by Jonathan Snook
Change of shipping cost or price after customer placed order

Hey there, how can I adjust shipping costs or product price after a customer placed his order. For example when I want to offer free shipping or a discount because production took too long or as a gesture of goodwill.  Cheers Marina  

Today by Marina Mernke
Self collection by customer

Hi there, how can I set up an alternative shipping method for self collection by customer?  Usually we charge shipping costs but self collection should be free of charge. Cheers Marina

Today by Marina Mernke
3 for $5 Discount

Hello - I need to be able to offer Customers a discount on a select group items of 3 for $5..so 6 for $10 etc but across only on a certain set of items (buttons) How do I set this up rather than contstantly refunding?   Thank you

Today by Brian M
Enhanced product image display like Nike's

Hi there, I'm trying to replicate Nike's style of displaying product images. It works by you choosing a particular style of shoe, for example, from a horizontal menu of product images. A left hand vertical menu then updates with more images of that particular shoe from different angles etc. You can see an example here: http://store.nike.com/gb/en_gb/pd/air-zoom-vomero-12-running-shoe/pid-...

Today by Gus Slator
Social Links

When I shared me site via facebook the link takes people to a password protected frontpage. I have disabled the password but it still navigates people to it, Can someone please help me fix it,

Today by Brian M
Open product with ID

Hi, In the shop, the link to a product is https://xxx.myshopify.com/products/name-of-product. But for a integration I am creating, I need to open the product with the productID, e.g. https://xxx.myshopify.com/products/8888188000 How can I open a product with a URL, if I know the ID, but don't know the name?   Thanks

Today by Jason
Copyright Issue by 2checkout...Confused :( HELP !

Hello, I started my store using aliexpress products by importing them using Oberlo. I had applied for the 2checkout gateway for my new shopify store and i got this mail from them : Hi,            I hope this email finds you well.  I have just heard back from our compliance team and there are a few items that need to be addressed in order to move forward with the approval of your acco...

Today by Mr. Gibbs
How to add trust icons?

I have been searching the web on a tutorial how to add the Truste and other security icons. No luck, the only tutorial (old one) I found online does not work at all.  Liquid.theme never has any tags that are specified I need to look for. 

Today by Vitalij Sklifus
How to hide Available Inventory from Shopify Inspector

Dear Everyone. Please help me about hide "Available Inventory" from Shopify Inspector. Shopify Inspector is an extension of Google Chrome Browser. Please see picture below. I would like to thank everyone. 

Today by kevein
Is it possible to have a different menu in "Blog' area

Hi,  Is it possible ot have a different menu for the blog pages only?  As we would like our blog categories to be the menu items for the blog homepage and single post pages.  And then the default shop menu for all other pages.

Today by Matt
How do I remove pricing from a collection

Please help! I have one collection from a Vendor who does not allow pricing on the website, when I create the product, it defaults to Price, $0.00 - Is there a way to remove the pricing just on this one collection?

Yesterday by Salima Lalani
Sourcing from China

Hi, My name is Meibo, and live in Guangzhou. I studied Bachelor of Commerce in Australia, and have been working in sourcing business for 7 years.  I am familiar with all wholesale markets in Guangzhou, and I have many cooperated factories which have good relationship with me, and I can negotiate good price and quality. My service is as following: 1. Manufacturers and Markets Sourcin...

Yesterday by meibo
Charge Customers for Non-Returned Leased Product

We have a service that leases a sampler, which needs to be sent back for lab testing. We need a way to charge a customer who never returns the sampler. Analogy. Like Blockbuster would charge you for a movie, if you never returned it. Does Shopify tokenize and hold credit card info so we can do this?

Yesterday by Prasanthi Gandhi
How to remove the paypal checkout button in cart?- HELP!

Hi, Is there a way to remove the paypal button from the cart page?  I have found that if someone checks out from the cart using the paypal button shipping is not added to the price! This could mean I actually make a loss for each sale on the smaller products.  I am hoping for my site to go live on Sunday 1st May however I may have to delay this or remove paypal as an option which I rea...

Yesterday by Cesar
The #1 conversion killer

You are trying to sell in a market where the only sense the buyers are using is sight. What should be in your checklist to make sure your images are looking sharp! : High quality images - sharp, focused, large images sell best. Multiple images - show your product from different angles and possibly in use Colorful - draws the eye and stimulates the mind White background - gives co...

Yesterday by Jane
Random Images URL not Working on File Upload

Hello, I uploaded an inventory file via a csv file. All of the images have image URLs from an outside website. When I bring some of the images in, they show properly but others are broken. I have well over a thousand products and individually saving and uploading each image will be too time consuming. Here is the issue: 1. Some image URLS work and others do not (see Photo1: http://tiny...

Yesterday by Jervis Atagana