Title Replies Last Post
Deactivate Order Confirmation g46

Hi there, can someone tell me how I can disable the order confirmation email? Thanks in advance. Marco

Today by Shivank Agrawal
Feature Requests: How do I make them?

Hey all! We're currently in the process of changing how we store our feature requests internally. There used to be an email to send those requests to specifically; that email is no longer being used. We'd love if you can send all of your requests to a Shopify staff member at support@shopify.com. While we make our changes, this makes sure that we definitely read your requests and are able ...

Apr 24 2018 by Ricardo Alves
Reporting Bugs

If you run into a bug with the system, please contact Shopify Support. They are staffed 24/7 and will be able to escalate issues to the proper team. We continue to invite you to provide your insights and feedback on how we can improve Shopify in this forum. We listen to all of your feedback, even if we can't implement every suggestion. This forum is also a great place for you and fellow storeow...

Sep 4 2013 by Jonathan Snook
Receiving calls from marketing companies after launching my website

Here's the problem. These guys would call me and say "Hey we are from XXX marketing agency. We noticed you have recently launched a new website. We provide services that will help with branding, improving seos etc etc." These are no random telemarketers. They know my website, they know it's on Shopify.  I don't have my phone number posted on my website. How did these people get my number? Do...

Today by Bryan Chai
Customizing Buy Button

Hi,   Is it possible to have different shipping options on the buy button than our main online store? We have a set of clients who pick up at a set of 5 locations and I would like to find a way for them to specify where they can pick up there order but I don't want this to be visible to anyone who stumbles on the store. I thought directing them to a page with Buy buttons would solve th...

Yesterday by Leon
FB complains that my Samsung Phone Case product represents dating site i...

FB complains that my Samsung product contains dating site invitation. OK ,so have a look.... https://freephonestuff.net/products/led-car-charger-for-iphone-samsung This is what Shopify disaplyed on its Fascebook / Publsihing page: "It looks like you submitted an ad (??? never ever published one on FB) for a dating service through one of Facebook’s self-service advertising tools. Unfort...

Yesterday by George Jobs
Associate transactions with user AND organization

Hello everyone We are currently working on our fundraising store using Shopify (https://ncfr.me). We need to associate each transaction on the site with one organization (e.g. sports club) and one user within that organization (e.g. team member). For this purpose we were thinking of cloning the store 100s of times, one per organization... So the members of each organization place order...

Yesterday by Niagara
Remove PayPal logo from checkout / customer information page Shopify

Just posting this as it has frustrated us for hours as it appears our previous "fix" has stopped working on both of our websites for some reason. Basically we didn't want the PayPal logo on our checkout page (The customer info page) so we got rid of it using some script (I think it's called? Not too techie) but basically that has recently stopped working. Apologies if this has already bee...

Yesterday by Elle
AliExpress Dropshipping Automation services

Hello everyone, I come to you today with a business proposal. My team and I are currently developing a dropshipping service so to automate your AliExpress catalog creation. Our goal is to make you win plenty of time when creating your AliExpress dropshipping catalog by selecting profitable products only. We, dropshippers, all know that the catalog creation process is maybe the tougher one...

Yesterday by Julianna627
Youtube Feed Integration

Hello, I was wondering. Is it possible to integrate a youtube feed ( for example a playlist) on Shopify? Something that would work like Snapwidget ? Thanks for the help !  

Yesterday by Alertan Zia
Banner in footer

Hi everyone. I'm going crazy trying to figure out how to display my referral banner in the footer of the minimal theme. I tried adding the code to the footer.liquid file but it's not showing. Can anyone tell me where the code needs to be placed? I appreciate any help. Thank you  😊 

Yesterday by Julianna627
Shopify Admin problems on iOS 10 and down

Is anyone having trouble accessing the Shopify Admin (via iOS Safari) on older versions of iOS?  On iOS 10, I can't see anything in the hamberger menu.  On lower versions, I get an error about page being unable to render.     Anyone else getting this?

Yesterday by Jason Gordon
Instagram sales channel is not working

I can not tag products on instagram. There is no 'product' section in the 'setting' of 'instagram'. And there is no 'shop' on my instagram as well. My business is in UK and this function seems to work well for others I have followed all the steps - Added both facebook and instagram sales on Shopify. In shopify 'sales channel', it says that all products are available on Instagram and Faceb...

Yesterday by Sally Kauffman
How To Stop Spam Bot Registration??

I recently noticed that bots are registering as customers at my store at an alarming rate.  The first and last name they use is a long series of letters and numbers and is accompanyed by a fake email address.  I did find an old thread here that gave instructions on how to add a simple math equation to the registration screen to stop bots from registering.  I added the code to the customers/regi...

Yesterday by Jason
Refund email template doesn't show which specific items were refunded fr...

Noticed that if a customer bought 10 items and decided to return 2 of them, that the refund email doesn't specifically point out which 2 items were refunded. Went to refund email template and it looks like it shows the entire order rather than what you had refunded, here's the preview of the template:    Anyway I can isolate the returned items to list on this template? I tried retu...

Yesterday by RQ! Web Design and Integration Collaborator
Variant Label

Hey all, I am currently using "Boundless" as my day-to-day theme. I have listed a product with multiple size variants, yet I can only. When published the page only displays a drop down menu containing different numbers. It doesn't show that the respective numbers reffer to sizing. How do I alter this?

Apr 24 2018 by Renato Pereira
Calling Variable Tags in Product Description

I created a Variable Tag (added it to my theme files) and I'd like to call it from the Product Description. When I call the tag from another liquid file it works... but when I try to call it from the Product Editor it doesn't work. How can I call a Variable Tag from the Product/WYSIWYG Editor? Do Variable Tags only work in liquid files? What I added to the theme file: {% assign favor...

Apr 24 2018 by Tarweb
Customer Loyalty Phone App

Someone demod me a Phone App that links with my shopify.  I can not find this app anywhere and wanted to know if anyone can point me in the right direction.   The phone app can be installed on the Apple app store.  It has customizable rewards program, customer reviews, posts to social media, special offers, Geo Fencing push notification to app users, post events and has a image gallery.  There ...

Apr 24 2018 by Chris Frantz

Hello, a complete noob here. Got into dropshipping a couple of days ago. I just turned 18 so I don't have my credit card yet (i need to be getting a cash flow if i want to have one). I just made myself a debit card which unfortunately doesnt allow me to buy stuff online, but i also made myself a prepaid card, which apparently CAN buy you stuff online. My questions is this: Can I just have...

Apr 24 2018 by Peter
Report by customer who bought xyz product

Is there a way to run a report that shows all customers who bought a certain product?  I don't see that there is in normal or custom reporting.  Thanks.

Apr 24 2018 by John