Title Replies Last Post
Deactivate Order Confirmation g35

Hi there, can someone tell me how I can disable the order confirmation email? Thanks in advance. Marco

Yesterday by Ryan Wiens
Shopify now has SSL!

Hey everyone! As of February 1st, Shopify is adding the option to encrypt your custom domains with SSL, right from the very first page. We wrote a blog about it! We’ve always had SSL in the checkout but more recently there has been a demand to switch over to entirely encrypted sites, not just for customer peace-of-mind, but also to keep up with changes being made by search engines to put ...

Feb 17 2017 by Shane
Feature Requests: How do I make them?

Hey all! We're currently in the process of changing how we store our feature requests internally. There used to be an email to send those requests to specifically; that email is no longer being used. We'd love if you can send all of your requests to a Shopify staff member at support@shopify.com. While we make our changes, this makes sure that we definitely read your requests and are able ...

Jan 9 2017 by Rowby
Reporting Bugs

If you run into a bug with the system, please contact Shopify Support. They are staffed 24/7 and will be able to escalate issues to the proper team. We continue to invite you to provide your insights and feedback on how we can improve Shopify in this forum. We listen to all of your feedback, even if we can't implement every suggestion. This forum is also a great place for you and fellow storeow...

Sep 4 2013 by Jonathan Snook
Calling product images

Can anyone tell me how can I call multiple product images at once in a template?  Thank you in advance.

Today by Rajat
Allowing customers to order pre-sale AND in-stock items together. Help p...

Hello! I'm hoping someone can tell me if there's an app or way to do this. I have a few items I'm sold out of so I now have them marked as "pre-sale" with an estimated ship date in early March. I want to have a big 25% off sale tonight, but I know many customers will end up adding both pre-sale and in-stock items to their cart. When they check out, is there a way to ask them if they want to ...

Today by tim
A second shop on a subdomain?

Hello! I would like to have my shop on my main domain and another shop (for wholesalers) on a subdomain like wholesale.mydomainname.com. Ideally with the same products but with different prices. What's the best way to achieve that? Do I have to buy 2 Shopify websites ? Thank you!

Today by Brice Salmon
How to find my 'Check Out page' URL and 'Thank You page' URL?

We're trying to set up analytics with Facebook, and we're having trouble figuring out what these specific URLs are and how to find them. Thanks for any help!

Today by William M
What's the best way to identify products that are not selling?

I want to trim down the number of items in my shop.  Whats the best way of identifying the ones that arent selling? I can do a sales report by product to idetify top sellers, but it desnt point out the ones not selling at all.   Thanks in advance!

Yesterday by Clement
How to send abandon checkout/cart recovery email in html instead of plai...

I've been all over the web, this forum, and nothing to very little on this. I've created my html email in the "Edit "Abandoned Checkout Notification" Email Template" as directed. Can't figure for the life of me how to send them as html instead of plain text. I've tested them in their preview and they send, then I create a fake abandoned checkout and test send to myself and they are always plain...

Yesterday by Hannah Aspinwall
Importing Gift codes

Is there a way to import 500 gift card codes at once.  We send these out each month and doing them manually isn't an option we want to deal with.  We also use Magneto and it will auto genrate the codes for us but we are trying to move our websites to Shopify and I don't see a way to get around doing this manually.  All feedback is appreciated.

Yesterday by Steve Brown
VERY Basic Things That Shopify Can't (or Won't?) Do

Shopify is a great system, very reliable, user friendly and appears to be very innovative.  We did a lot of research before choosing this platform and they are cited as one of, if not THE market leader in ecommerce. They certainly get compared to all the other big players and often come up equal or on top on various comparison sites. However there are a few VERY basic things that are n...

Yesterday by Mircea Piturca
Free Product not going to Cart in First Attempt

Hi Here is link of product https://hydrofloss.com/products/hydro-floss I have use Shopify Ajax API to add extra product on click on 'Add to cart' button of product. Means we click on 'Add to Cart' of Hydro floss then an extra product 'll also added to cart automatically. My this script is working fine. The only issue I am having : this script is not work when we 'add to cart' first time on sit...

Yesterday by Ankit Kumar
Can't get currency converter to work, money formats always with quotatio...

I tried to edit your money formats as per https://help.shopify.com/manual/using-themes/troubleshooting/help-script-find-money-formats But everytime I put chage HTML with currency and HTML without currency to <span class=money>${{amount}}</span> It always turned to <span class="money">${{amount}} USD</span> It always comes with always with quotation marks,...

Yesterday by EastWaveTech
Shipping options are not showing for known customers

Hello, my shipping options are correctly defined (in the back office) but when a registered customer orders on my site (for the second/third time etc), it goes automatically to the payment page, skipping the shipping options and taking into account previous shipping choices. This is a problem as there are several shipping options the customer can choose and they need to be able to choose ...

Yesterday by Sofiaetcecilia
How to hide sold out articles on Debut Theme ?

Thank you for your help !

Yesterday by Sofiaetcecilia
Product tags for non-english languages. Any add-on app for that ?

Hi, I tried to make the product tags in Thai language but seem like Shopify does not allow to do that. So my question is are here anyway to do that ? Or any 3rd party app available for that feature ?  Thanks in advance    

Yesterday by Psind707
Looking for beta testers for my Shopify App ( Product Tags Translator)

Hi All, I am using Shopify for my Thai ecommerce store and I use product tags to deliver better browsing experience to users. But the problem is you can't have a non-English product tags in Shopify. So I decided to make an app for this to use for my own store. But I also what to distribute the app to the Shopify community. Currenty, I have finished the first version and I would like to get b...

Yesterday by Psind707
Is anyone else having problems with the Facebook pixel over reporting?

Hi all, I'm having all sorts of dramas with my FB pixel in the past couple of weeks, it's overreporting sales stats to FB Ads Manager. Only discovered this this morning, is anyone else haviojg problems with it??   cheers Tony 

Yesterday by Ana W
Email forwarding not working (Shopify bought domain)

Hi All, I have done a search on Shopifys discussion forums as well as following their documentation for having emails forwarded from your domain email address to whatever your chosen email address might be. Try as I might I cannot seem to get this to work. Firstly, I have a domain that I bought through Shopify. This is theridgeopals.com. When I go to the domains section of my online store...

Feb 22 2017 by Sandy Behrens