Title Replies Last Post
Feature Requests: How do I make them?

Hey all! We're currently in the process of changing how we store our feature requests internally. There used to be an email to send those requests to specifically; that email is no longer being used. We'd love if you can send all of your requests to a Shopify staff member at support@shopify.com. While we make our changes, this makes sure that we definitely read your requests and are able ...

Yesterday by Besttop66expert
Shopify now has SSL!

Hey everyone! As of February 1st, Shopify is adding the option to encrypt your custom domains with SSL, right from the very first page. We wrote a blog about it! We’ve always had SSL in the checkout but more recently there has been a demand to switch over to entirely encrypted sites, not just for customer peace-of-mind, but also to keep up with changes being made by search engines to put ...

Feb 17 2017 by Shane
Reporting Bugs

If you run into a bug with the system, please contact Shopify Support. They are staffed 24/7 and will be able to escalate issues to the proper team. We continue to invite you to provide your insights and feedback on how we can improve Shopify in this forum. We listen to all of your feedback, even if we can't implement every suggestion. This forum is also a great place for you and fellow storeow...

Sep 4 2013 by Jonathan Snook
Change Product and Shopping Cart Titles

Hello! I'm using the Narrative theme. I would like to change my Shopping Cart title to Payment Cart and change my Products title to Orders Thanks for your help.

Today by Hello!
Costs of Goods

I sold something for $12.26 (I have since revised my sale prices to be more rounded) Shopify paid me $11.60 Oberlo Charged me $6.03 So I made $5.57 or 45%. Question: Is there a report that tells me my costs? I dropship from Aliexpress so I see my wholesale amount. Shopify automatically puts another dollar amount in which I'm assuming covers my costs and profit...So Aliexpress's cost...

Today by Beth
When to mark as fulfilled

My item has shipped from AliExpress. Do I mark it as "Fulfilled" now or when I get notification that it has been DELIVERED to customer? Thanks.

Today by Beth
Warning Phishing emails inbound

I got an email that almost looks legit. The link takes to Shpoify.net Here are some images.   After you fill it out it loads Shopify's homepage. Pretty fun. I may have filled it out with some fun answers. :)

Aug 18 2017 by Jade
Marking Products as "Coming Soon"

I have looked around and have not had much luck with finding a complete answer, perhaps because I am new to Shopify. I am customizing the Debut theme and want to change the words "Sold Out" to "Coming Soon", So far I have managed to change it when you click on the product itself (https://www.myfavebag.com/products/the-umbrella) but I cannot figure out how to change it on the thumbnail (https://...

Yesterday by Alexa
Uploading old artwork for new items but want to match the tags with the ...

I have already uploaded several hundred items and manually added all their tags for product category x Now I am going to upload the same artwork for product category z.  I want the tags to match without manually doing this Does anybody hae a suggest on how do this in bulk   thank you in advance

Yesterday by night owl design
Adding reviews from aliexpress

I was wondering if there is a way to add aliexpress reviews, (from products I've imported using oberlo) into my site. 

Yesterday by M. Faisal
Products not adding to cart on mobile or tablets-HELP

When a customer is browsing my site on their mobile or tablet device, and add an item to their cart, it says "Added to cart", but then when they click on their cart, it shows that there is nothing in their cart, even after adding three or four items, all in-stock, the cart shows empty.  Please help!  This is causing me lost sales as customers are leaving out of frustration and many do not have ...

Yesterday by Daryoush Shabahang
Brooklyn Theme: Slide Images Mobile vs Desktop

Hello, I have 4 images in the slider section of my store that looks great on Desktop but on Mobile they get cut. How can I have the image size automatically adapting to the size of the screen, so it captures the full image both on desktop and mobile?  Thank you. 

Yesterday by Daryoush Shabahang
Order confirmation page add note to order

Just wondering if anyone has any idea on whether it would be possible to add a form to the order confirmation page so that a customer may add a note to their order?

Yesterday by timd
website shows the 1st variant image instead of default image. Electro-v-...

I have been using Electro-v-1-2-home-2 theme. It shows first variant image on the website instead of default image. And even the facebook shop shows different variant images. This is giving me headache. I have looked on other solution but the codes they had shown is not similar to my codes. Please, help me out.

Yesterday by Shekhar
Pointing a subdomain to a section of my Shopify web site

I want to point a subdomain to a section of the shopify web site. For exemple: I would like to point myMainDomain.com to a general information section of my shopify web site AND point a subdomain like shop.myMainDomain.com to a products section of the web site. When people navigate on the general information section they should see myMainDomain.com/folder on the adress bar and they should se...

Yesterday by Aaron King
Wishlist now Broken

Hey I am creating a store and well when I started months ago my wishlist worked flawlessly. Now after Shopifys latest update, its been broken. I have tried everything from creating a new account and starting from scatch but nothing works. Making me wonder if its something to do with the update from shopify. Can someone help me? I have just set up a new daft store to show you what I mean....

Yesterday by Jason
selling on Ebay and Shopify ??

I do quite well selling on ebay and now want to look into having a shopify store as well. Do ebay and shopify allow you to sell the same items on each platform at the same time ? Will having a shop on shopify be detrimental to my ebay presence ?  Having trouble getting my head around the whole thing in this regard    

May 27 2017 by Mike B
Bulk Image Linking in CSV (Very Specific Question)

Hi, My name is Rich, I've been learning the ins and outs of Shopify for a while after switching over from freewebstore.org. I've searched the forums and found thousands of posts and replies regarding bulk image uploading. Some are very silly questions which can be easily googled, however I can't seem to find a definitive answer to my question. The bulk upload part: Easy. There's tonnes of...

May 25 2017 by yesiamrich
eBay and Shopify

I have eBay store with a lot of products. I would like to sell on Shopify but I don't have time to create or import the products by myself. I have next question. Do you know any platform which imports all products from eBay to Shopify and automatically sync them so I mean when I add something on eBay it becomes available on Shopify store too? Also, when something is sold on eBay it becomes unav...

Jun 1 2017 by Jack Lee
Items I deleted still showup when I view Facebook

When I imported my items from eBay it imported things not related to my Shopify Page.  So I deleted those items and synched the page but those items still show when I view the page.  When I open them it says: People cannot currently see this product because it is not marked as published for sale on Facebook. But the item is not in my Shopify Products anymore.  How can I remove these items so th...

Yesterday by One