Title Replies Last Post
Shopify now has SSL!

Hey everyone! As of February 1st, Shopify is adding the option to encrypt your custom domains with SSL, right from the very first page. We wrote a blog about it! We’ve always had SSL in the checkout but more recently there has been a demand to switch over to entirely encrypted sites, not just for customer peace-of-mind, but also to keep up with changes being made by search engines to put ...

Sep 21 2017 by SNAZZYTINS
Feature Requests: How do I make them?

Hey all! We're currently in the process of changing how we store our feature requests internally. There used to be an email to send those requests to specifically; that email is no longer being used. We'd love if you can send all of your requests to a Shopify staff member at support@shopify.com. While we make our changes, this makes sure that we definitely read your requests and are able ...

Sep 10 2017 by amir chason
Reporting Bugs

If you run into a bug with the system, please contact Shopify Support. They are staffed 24/7 and will be able to escalate issues to the proper team. We continue to invite you to provide your insights and feedback on how we can improve Shopify in this forum. We listen to all of your feedback, even if we can't implement every suggestion. This forum is also a great place for you and fellow storeow...

Sep 4 2013 by Jonathan Snook
How to add a fill-out-form to be sent to email on website

I'm trying to create a fill-out form for those interested in certain projects for our website, the form would more than a genreal form to have fill in questions as well as desciptions of the project. Can anyone guide me in the right direction for an application that works for this or coding?   Thank you,

Today by Alex
How do I start over with my online store. I Messed everything up.

I am not sure that I got this right.  I was trying to follow the instructions and ended up missing steps or something and I think everything is messed up.  How do I start over so I can get it correct and not have any apps I don't need at the moment.  Please help

Today by Savannah F
how do i hide out of stock variants?

Hi i'm trying to hide out of stocks variants in my shop, i've been trying to find apps that auto hide each 0 stock variant or at least bulk hide the variants. but i can't seems to find a good one to help. does anyone have any recommendation on how to do this? whether apps or codes is fine, i just want to hide them and not show them on my product options.

Today by Karlie
The same problem, traffic but little conversions. What can we do?

We have done all the hard work and we have some regular traffic. Sales are minimal  We have developed a very nice looking site. We also have developed a good steady fan base in social media. What could we do better

Today by Ravenandcrow
How many products should I have on my shopify? (how many is normal)?

Hey guys how many products is normal to have for sale on your shopify store? I heard people saying we should only have 3, is this true? Thanks

Today by marco neto
Bitly Branded Short Domain

I am wondering if anyone that has purchased their domain through Shopify has been able to take advangate of this feature on Bitly or any other URL shortening service? It seems like you have to purchase a separate domain in order to do this? Could we get a sub-domain created under our shopify purchased domain and use that? Any insight would be greatly appreciated! Thanks!      ...

Today by Kody Ague
Using Buy Button within a wordpress shortcode breaks the closing code - ...

So I've got a Wordpress site for a client that has two shopify stores - one for the US, one for Canada. I'm using a plugin that finds what country the browser/user is from and shows content based on their location.  The problem is that when I put the buy button embed code within the shortcode, it breaks the shortcode and shows the closing code on the front end. So when i use this: ...

Today by aaron
Add to cart from the collection pages

Hi, I have ajaxified my cart using this code: https://github.com/carolineschnapp/ajaxify-cart It works perfectly when im in the product pages but when im in the collection page, it doesnt add the proper products variant in the cart. It adds only the first variant. Can anyone help me plz?  Thats my cart form code for the "product-grid-item.liquid" snippets:  <form action="/cart...

Today by Gabriel Poissant
Exclude a tag from a collection

Seems simple enough but is there a way to create a collection but exclude products with a specific tag?

Today by Katy

Hey guys im really curious about that site called ez falcon selling iphones for incredibly low prices. their page and site qualfications look safe and legitment but the prices are crazy cheap and the payment method only avalible by amazon e-gift cards this is the site: https://ez-falcon.myshopify.com/   its powered by shopify thats why i was curious is it legit? and if it is how can you pay on ...

Today by Ashley
help: my variant is displayed 3 times

Hi,  I need your help: on my product page, on of my variant is displayed 3 times and the other ones have disappeared.   Can anyone help me? Thank you! Maylis

Today by Maylis Gourdault ...
Mobile version website

I build my website. But when I open my website in mobile it is zooming. Images are not oriented correctly. Can some please suggest me what I need to get perfect mobile version of website. My website is desibasket.myshopify.com.   Thanks Nikhil

Today by Nikhil bonagiri

Hey Google can't index my links because the robots.txt file is blocking it. How do I fix that?

Today by Joshua Uebergang
Product Types

I have over 5000 products in my store, but many are not allocated to a type. How can I filter products either in shopify or via an app, so I can pick out and allocate product types?

Today by Ann
Collections: Sub Conditions.

What I am wanting is on the Collections, to set up a set of conditions like: Can/will Shopify implement this feature in the future?

Today by Brian Krpec
Import Failing: Receiving error Message

My import keeps on failing and I receive this message in my importm e-mail. Can somone please help me with this. I have gone through my .csv file and everything looks good. Thanks! Shopify successfully completed your batch import. Shopify completed your batch import. 0 products successfully imported. 0 existing products ignored. 9 products failed to import. Errors: Line 2: Valida...

Aug 28 2017 by Jelena
Shopify Coding Question

Basically I have this code that a developer gave me:      <script>         window.setTimeout(redirectCheckout, 2000);         function redirectCheckout(){       if(!(window.location.href.includes("?1"))){         window.location.href = "https://www.example.com/checkout";       }         }     </script> The code works but the only problem is it executes as soon as the pa...

Today by John