Title Replies Last Post
Feature Requests: How do I make them? g5

Hey all! We're currently in the process of changing how we store our feature requests internally. There used to be an email to send those requests to specifically; that email is no longer being used. We'd love if you can send all of your requests to a Shopify staff member at support@shopify.com. While we make our changes, this makes sure that we definitely read your requests and are able ...

Oct 15 2018 by Jony
Introducing the Shopify changelog

Are you looking to stay updated on changes to the Shopify? If so make sure you check out the Shopify changelog located at https://changelog.shopify.com/. The changelog is an easy-to-read, chronological feed of changes, improvements, and additions Shopify is making to the platform so you can stay updated on new features, and updates at a glance.  If you have a question, or would like to...

Oct 10 2018 by Jonathan
Google Verify Ownership

Hi there,  I'm quite new and I am having a hard time looking where to upload the html google verify ownership file.  It says:  2. Upload to my website To stay verified, don't remove the file, even after verification succeeds. My question is... where do I go to upload it? Thank you

Today by Soap
Domain name under setup in progress

Why my current domain name still under setup in progress? How long my website will appear on google?  I can not use google shopping app because google not detect my website? 

Today by stacy
Changing Currency to USD.

Hi All, I live in AUS, however, I've just changed my base currency to USD. I'm still on the trial, and it seems as if i still have the option to use ShopifyPayments after changing my store currency, but I've heard that Shopify payments does not support a currency other than your own countries. Although changed to USD, will it still charge in AUD? and If Shopify Payments will allow me t...

Yesterday by Freddie
Running multiple domains from one shopify store - Also all with a slight...

Hi, we stock a vast amount of different items and we are just about to upload a huge database of thousands of items to our store. Whilst these all fit under one catagory (domestic appliance spares), we also specialse and stock high amounts of spares unavailable from  elsewere as well as genuine and own branded variants. What we would like to do, if possible is list our whole catalouge on our...

Yesterday by Alexey
Specific Collection Page Loading Abysmally Slow

Hey all,  I certainly hope someone can help me - I've been trying to fix this problem for months but to no avail.  My store is https://d20collective.com I currently use Out of the Sandbox's Turbo Theme.  All in all - I absolutely love the theme and my page loads fairly quick - except my clothing collection pages.  NOTE: I use the CustomCat App. When I go to a collection like M...

Yesterday by Ctrl-Alt-Success
Email notification IP addresses

I setup a rule to block Domain Spoofing...the rule says to 'block' any email where The 'sender is outside the organization' and the sender domain is my own domain. For now, I am having the messages sent to me for approval. This definitely catches some spam, but also caught some valid emails. Most of them I have been able to whitelist, but I am having problems whitelisting the Shopify new o...

Yesterday by Len Ott
Need help while adding color variant

Hi, I am trying to add a color to my product in shopify. The color is a combination of Black and white.   In the color name, I am writing it as Black/White.   But on the product page, it doesnot show anything. its all blank.   is there any way to add multicolor as a color variant in shopify. if yes, how do i mention it while adding variant?

Yesterday by SK
Recommended approach to store product fields/attributes

Hi there, I'm trying to add custom product fields to display on a product detail page. For example, I am seeling books where I have an Author field and Publisher field.  With shopify you're given product type and product vendor as the only two fields. To add custom fields you have to either use metafields (using an api or paying additional fees for an app that uses the api) , or product t...

Yesterday by John Carbone
New machine learning product/plugin that increases conversion rates by a...

We've worked with a number of Shopify users in the past as a part of our Beta program, so wanted to announce our product launch on here as well.  As a part of Beta our customers saw their conversion rate go up by 60% and their revenue go up by 58%.  More details below on how we're different.  Anyone that uses this link to sign up will get an additional 30 days added to their free trial:   http:...

Yesterday by hthakkar
Products are being flagged as dating app by Facebook when syncing with S...

Synced our product catalog with Facebook in an effort to help drive conversions from our moderately popular facebook page. For some reason 3 out of our 4 chip flavors have been flagged as a "Dating app" by facebook and so the listings have been taken down. Does anyone have any experience with fixing this? Who should I email? Thanks for your time.

Yesterday by Torsten Johnson

Hi  I have a page, wich i can not figuer out the purpose of. What is it? www.homebarista.dk/pages/feed. There are no direct links from other pages to pages/feed. and in the pages settings i can set to be visible or hidden.  

Yesterday by Ava
[URGENT] I need help to optimize the page.

Hi, I have a site that need to load below 6seconds. currently its not doing good as its a custom shopify liquid page.  Can I get help on this?   URL: https://shop.betterbody.co/pages/pp-provitalize-3d

Yesterday by Arthur Korniyenko
Any one tried Konversion theme? and suffered from technical issue of the...

Hello everyone, I recently purchased KONVERSION theme for one of my Shopify store, and although, it's a good theme, I suddenly started facing this weird issue of nothing ever being saved like: - If I update a product description, or a thumbnail, and save them, few hours later, they're suddenly back to the old version! - Even with some apps like Frequently Bought Together, one of their ...

Yesterday by tim
Get Shopify Products by Barcode

please suggest me how get a particular products from particular collection on the basis of barcode

Yesterday by Kuldeep Singh
hreflang across my site

  Dear community, I want to add second domain name into my Shopify store in order to target two markets - US and GB. Among that I want to make sure that there is correct geo-targeting in place so there won't be any content duplication. mysite.com should be targeting US customers and mysite.co.uk - UK ones. Desired outcome: Page mysite.com/product has two hreflang tags: <link...

Yesterday by Joshua Uebergang
[SEO] Image Expires Header

According to seositecheckup.com, my Shopify site isn't using any "image expires headers," and it's hurting my score: Your site is not using expires headers for your images. An expires tag can help speed up the serving of your webpages for users that regularly visit your site and see the same images. To fix this, they offer some Apache web server administration advice: <IfModule mo...

Yesterday by Nazreen
Max width of embedded blog videos

I am creating a blog with lots of pictures and video. I want them all to scale responsively but have a maximum width of 600 pixels. I was able to do this with the pictures by inserting the code style="height: 100%; width: 100%; object-fit: contain; max-width: 600px;" For the embedded Youtube video, I set the widtth to be exactly 600 px but it scales to the maximum width of the blog anyw...

Yesterday by Bill Tavis
Vend POS Shopify online store integration

Hi There, We have a vend integration on our shopify website build for our client. Our client uses pricebooks from vend features that schedule their product sale prices. However this feature is not connected with the shopify integration. We have no problem with that so we decided to input the sale prices manually to shopify but what’s happening right now is because vend syncs everytime ...

Oct 21 2018 by Michael