Customer Satisfaction service - confused about Billing API requirement This post is outdated
I created a customer feedback service called Brilliant that is focused on NPS and customer satisfaction. I wanted to offer a Shopify integration to my customers so that they could trigger an NPS survey email to their customers N days after purchase (configurable).
I'm being told that in order to have an app that will appear in search results in the Shopify app store I need to integrate the billing API and convert my existing payments system to a shopify one... is that correct? I'm not interested in re-writing all of my billing system and giving up a huge percentage of money just to get listed in the Shopify app store.
I have seen examples of other apps that have Shopify integrations but are not searchable in the app store... is it possible to build an integration that works with Shopify webhooks (all I need is a ping post-purchase) but doesn't show up in the search results? This is not as ideal, but passable.
If anyone knows a definitve answer it would be helpful... Normal Shopify customer support chat couldn't really help.