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Topic
Karka Member
Posts:
1
15 days ago

STRIPE error

Hello,

I have a problem when adding Stripe payments to my payment provider. When I try to "Activate" Stripe it writes that I don't have permission to view this page. I am the owner of the store and I don't have any staff members. Is there any way to solve this problem?

P.S in the URL writes: admin/403 error

Thank you for your time,
Waiting for response.

i
Replies
May Shopify Employee
Posts:
113
14 days ago

Hi, Karka!

This is May from Shopify.

Thank you for taking the time to post your question here. I am very sorry to hear that you are having issues with adding Stripe as a payment gateway. Currently, we do have a service disruption with Stripe showing a 403 error in admin. Our developers are aware of the issue, and they are working hard to fix this as soon as possible. I will be sure to send you a follow-up email as soon as the issue is resolved. I’ll send the email to the email address linked to your forum account.

Thank you for your patience, and again, we apologize for the inconvenience. If you have any questions, feel free to reply back to this thread or contact our 24/7 support, and we’ll happily help.

Kind Regards,

May

Shopify Support

May | Shopify Support Team | support@shopify.com