Shopify Puts Customers At Competitive Disadvantage Without Carrier Calculated Shipping This post is outdated
Shipping is the single greatest hurdle any eCommerce store faces. It’s a reality of product sales that we can’t escape. And the fact that Shopify does not offer a feature they have already built for their big spending clients to their Professional package clients speaks to their actual commitment to giving their smaller clients a fighting chance in this business.
$80 per month is a lot of money for a new shop. But it’s a commitment I am making because I want to be successful. Which means, that I need the tools necessary to make a real go of it. And shipping will, arguably, be the single biggest factor in my ability to compete on price in a highly competitive marketplace. After spending the past two weeks setting up my store, I have found Shopify’s basic shipping features to be woefully inadequate.
Here’s the deal. I did my research. I’m still opening an account with Shopify because I think they offer the most well-rounded platform for eCommerce - between their integrated payment gateway (Stripe) and their POS offerings.
But if after six months, I find that I am losing customers because they don’t want to pay $8 to ship a $10 item to them because I can’t offer real shipping rates … I’ll cancel my account and migrate to one of Shopify’s competitors.
Shopify stands to earn a lot of money from me. All I need are the basic tools to make it work. And Carrier Calculated Shipping is a no-brainer. It should be part of both the Professional AND Unlimited packages. And I shouldn’t have to pay an additional $100 per month for their Unlimited plan OR an additional $20 per month simply to turn on the feature for a Professional plan.
And I can’t afford to “offer free shipping” … which is the best advice Shopify can offer. Baffling. Simply baffling.
A Professional package that doesn’t offer Carrier Calculated Pricing isn’t actually a “professional” plan. Is it?