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Topic
Posts:
2
September 22, 2016

Shipping not Calculating This post is outdated

Hi,  I've tried everything I can to override Shopify shipping with a flat rate and combined shipping.  Once products are combined, they do not calculate as so during checkout.  I followed the exact procedure found here 

http://blog.theprintful.com/how-to-override-shopifys-shipping-rates-and-use-printfuls/

 

All products, no matter how many are added to the cart, are coming up as $5 shipping ( the first rate).

What am I doing wrong?

 

 

i
Replies
Posts:
4
September 23, 2016

Sounds like a bug in Shopify to me. Maybe they havent implemented support. What you really need often is the ability to set some flat rates on some products and then live rates on others and then it to combine. But maybe just on Ground for instance, but the Next Day and others are just live rates. The platforms don't usually cater for such complexity, its something we have been doing in ShipperHQ for years on Magento and BC and now available on the Shopify Platform. Feel free to reach out, we are a bootstrapped "real" company based out of Austin, TX!!

Posts:
2
September 23, 2016

Thank you shipperhq.  Shopify is my first store/website that I've created.  I have the option to upgrade my site and get real time shipping. However, the cost is WAY out of my budget.  I didn't know there were so many other platforms to choose from. I will research and possibly switch over to a more user friendly site. I don't want to leave Shopify, but I would really appreciate customer service.  If it is available, I cannot find it.  I was directed to the forums for assistance.  Currently, I have all my items priced at "any shipment in the U.S. $5.00".

 

Posts:
4
September 23, 2016

Yeah agreed, its all a bit weird that they dont support live rates out of the box. Good luck with the site!