Request to have the option to deactivate Customer Notifications
I use Mailchimp as my email service provider and they recently added a feature that allows you to create Order Notification emails (you can choose to send an order confirmation email, shipping confirmation email, order invoice email, cancellation confirmation email and a refund confirmation email).
I'm able to edit these emails and make them look really good, with images and branded colors, my logo and you can even see images of the product(s) the customer purchased (with the Shopify Customer Notification emails there's none of that, just plain text).
(Google Drive file links)
- Here's my Shopify order confirmation email: https://drive.google.com/open?id=0B96LTwAmMsU8c0dGc1ppT3JINzA
- And here's my Mailchimp order notification email: https://drive.google.com/open?id=0B96LTwAmMsU8M1V0bkFHTWgyUG8
I've enabled my Mailchimp Order Notification emails to run but now my customers are getting emails from both platforms (2 order notification emails, 2 shipping confirmations emails, etc.).
I would love the option to deactivate the Shopify Customer Notification emails. I understand that customers MUST get these emails and if Shopify gives the option for us to turn them off then we run a chance of customers not getting them if the store owner doesn't activate order notifications from a third party platform, like Mailchimp.
I suppose the only options are for Shopify to incorporate Mailchimp Order Notifications or Shopify gives us the ability to edit our Customer Notification emails to look as good as the Mailchimp notification emails.
I'd love some thoughts on this, maybe if there's enough of us requesting it Shopify will take notice.
Learn more about Mailchimp Order Notification emails (yes, you get them with the free account): Mailchimp.com/features/order-notifications