Customer Credit Cards Getting Declined
Shopify Payments issue - Anyone else having this problem and know how to get it fixed? I have had two customers get their credit cards declined when trying to check out. For some reason, the banks are automatically declining payments through my store, flagging them as fraud and asking the credit card owner if they recognize the payment. I even went through my check out with two different cards of mine that I know have sufficient funds and I use all the time, and they were both declined and I immediately received a fraud notice by chase stating that 2 transactions were decline, which I thought was weird because I only submitted my payment once and it never went through. It appears that the banks don't like authorizing Shopify store payments. This is very concerning to me and has already lost me 2 large sales! Is there a solution to this? Should I only accept PayPal payments??