Title Replies Last Post
Post your gateway requests here g31

Can't find the gateway you're looking for on Shopify? This is where to post your gateway addition requests.  The most asked-for payment options will be reviewed by our payments team. Remember to be specific about what sets your requested payment solutuion apart from the rest, be it price, technology, international support, or whatever it is. Thanks for your feedback!

Today by Eugene_V
Shopify Shipping Brings Calculated Rates to All Shopify Plans

Exciting news: If you are located in the US or Canada, you can now show calculated USPS or Canada Post rates to customers at checkout. Calculated shipping is free and available on all plans. Read the blog post to learn more. If you have the $20/month add on, you can remove the charge by re-selecting your plan from the Shopify admin. Please note that if you are using UPS or FedEx, you will st...

Mar 4 2017 by Kevin
Shopify Payments Mexico

Is there any plans to roll out shopify payments to Mexico ? I know it's powered by Stripe who are in preview here. Without it , it costs almost 5% to process a card payment. For a new business that's a lot :(    

Yesterday by lukewoodhatch
Fulfillment & Unfulfilled

hi how do I allow a customer to place an order for some garments but if some ar out of stock then the order is marked as part-fulfilled and then fulfilled when stock comes in? at present everything seems to just be fulfilled or unfulfilled and orders do not fulfill when sold. I have to fulfill then manually?   kr

Yesterday by Brandon@Shopify
Shipping Calculator - Nothing happens when clicking calculate button (Ve...

Hello, I've tried to add the shipping calculator with these instructions - https://help.shopify.com/themes/customization/cart/add-shipping-calculator on the Venture theme. However, when I go to test it out, nothing happens when I click the calculate button. I did add the jquery.cart.min.js file to my assets but it still doesn't work. Thank you for your help, Stephanie

Yesterday by Stephanie Dipietro
Paypal SKIP To Guest Checkout

Hey Guys! New here! When people click paypal checkout: How to direct them immediately to this page:   And SKIP This Page:   I use Paypal Express Checkout Please helpppppp :)

Yesterday by Freya
Want to offer FREE SHIPPING to Canada and USA during Start-up

I've been all over the Settings site As instructed by Support And the best I can find is as follows: International more than doubles a base product value Products 0.5 - 3 oz,  First Class USA, via USPS, 6x9" Packzon envelope. DYMO XL 4 printer / Shopify generated 4x6 label. How do I find the Shopify cost for a generated label domestically/ USA? How do I find the best Sho...

Yesterday by Alan L
Flat Rate Shipping Based on Percent of Order Total Plus Minimum Charge

My client wants to charge 12 percent for shipping, based on the total order price, but with a minimum of $12.50. Is this possible to set up using the basic shipping options, or will that require an app. Also, if an app is required, are there any free apps that will do the job? Note: we haven't decided on a plan yet, but they will most likely go with Shopify, $79/mo.

Yesterday by Daryoush Shabahang
email adresse

hello how can setup the email adresse for my shopify store, i mean the paid email,    

Yesterday by Daryoush Shabahang
Dreaded Charge backs.....

I'm having troubles finding good information spicifically of how a small online business can protect itself from charge backs. I know it requires due diligence on the shop owners part but even then sometimes you get "friendlyfraud" issues. Like many I find it ridculiously unfair of how a bank will side with the claimee and thus as buisness owners we get punished. We lose our product and then...

Yesterday by CoolPremier
Per product specific shipping rates based on customer tag

Hi,  I was wondering if someone can point me in the right direction for setting up product specific shipping rates based on tags for customers. So if for instance a customer is logged in and tagged with 'wholesale' we would want to change the shipping rate per product based on order quantity. Any help on this topic or direction would greatly be appreciated.  Looking into bespokeshipping s...

Yesterday by Chad Ingham
Free shipping on all product on all locations

Hi,  Is it possible to set free shipping for all products but only from one date to another So from 1st April to 10th April all standard shipping is paused and Free Shipping is given on all purchases Many thanks

Yesterday by Fred Wood
Shipping - Setting up Weight Based Rates

I'm currently offering a product where my customer can get free shipping once they order 1 product. Under Shipping ---> I've set the weight to 0.0lb- 0.09lb - Free Shipping. In my product, I changed my weigh to 0.0-0.09lb. How do I set up the weight so that the customer who orders 2,3,4 items would need to pay for shipping (based on more product weight).. I only want to offer free shipping w...

Mar 23 2017 by Jenn P
How to ship from my international supplier to FBA?

I'm starting a new business selling footwear on Amazon and my own website. I want to use FBA for both channels. My manufacturer is in Italy, and I know that he has a partnership with DHL.  I'm trying to understand the steps involved in arranging the shipment. For example, does DHL have its own custom brokers? Will FBA pick up my shipment right after it has cleared customs at the port or do I...

Mar 23 2017 by Ana W
Change “Try PayPal as a Guest” to “Pay with a debit or credit card” in P...

Is there a way to change "Try PayPal as a Guest" to "Pay with a debit or credit card" in Paypal Express Checkout? As I read in reference: Browser cookies determine Checkout view The buyer's checkout view on PayPal depends on their web browser's cookies: If a PayPal cookie has been created: When the buyer lands on a PayPal page, they'll see the PayPal Login but still have the optio...

Mar 23 2017 by jur
Who else is loosing $ Due to FedEx Commercial vrs Residential

Hi everyone, Is this happening to you, and if yes what do you do about it? When a customer puts in their info and add a business name, shopify treats that address as a commercial address, yet that is not how FedEx sees it. FedEx has specific areas they consider commercial and residential. So business's are not always in a commercial location. (good example would be a home based business) ...

Mar 22 2017 by DogBagsAndMore
Personal Discount codes? One discount code per USER, but UNLIMITED uses...

Is there an app that can help us implement 'personal' discount codes.  I want to just give certain customers a unlimited percentage off - but I only want this to be possible within their account.  So ideally, a discount code that has unlimited used, but is also only useable with one user/email address.   Thanks for any feedback!  -C

Mar 22 2017 by Savannah F
Exclude Payment Option Based on Order Total

Hi,  We are planning to add a payment option that enables installment payment plans. However, we don't want to offer installments for orders under $100.00. Is there any way to disable or exclude a payment option based on order total?   Thanks

Mar 22 2017 by Jason Marrone
Trasnparent checkout - Embedded payment in the checkout

is it possible to create a embedded payment gateway in the shopifys checkout? for example, in this platform the use is still in the checkout and right there they can process the payment with the diferent opstions instead of been redirected to the payment gateway platform. Is some way to do this? has sombody done it before? thanks!

Mar 22 2017 by Savannah F
Shipping options

I just keep finding problems with the service that shopify offers. I have spent all day trying to find a way to respond to customers emails with my business domain name email VS my personal email. To me this is a big red flag that Shopify does not offer email hosting BOOOOOOOOO! NOW I am noticing that I have to go in and manually change adding the sales tax and shipping info to EVERY variant of...

Mar 22 2017 by gary davenport