Discussion Forums >Feedback On My Store>No one is buying from my store!
I get traffic but no one is buying from my store. I think its because my shipping takes to long help please!
The name is misleading (they should be hard; cotton is soft - you want a name that speaks of protection + fashion, IMO) and you don't say what it is, and the images don't show above the fold, which means you really do need a more descriptive name.
Also, are you selling to a primarily American demographic? If so, you need to Americanize your spellings. That jumped at me because it's immediate ("accessorise" v. "accessorize").
When you say you get traffic, where is it going? Are people getting to the point of clicking on individual products or are they landing and then bouncing?
Okay thank you so much and so be more descriptive in terms of if its soft or hard and stuff like that? And yeah a majority of traffic is to the home page and the minority is to certain products.
Okay, so if people aren't getting past the landing page then you can pretty much conclude what they're immediately seeing is the problem. :)
Can you put pictures up above the fold?
What I meant by soft or hard is that your actual brand name mentions cotton...but they're cell phone covers...? Is that right? It's confusing but more so, it gives people the opposite visual of what they want in cell phone protection. They want something hard...virtually indestructable. There's technically no such thing (though Otter Box comes pretty darned close) but that's *the feeling* you want to give.
If you absolutely can't change the company name (I did for mine, but it involved buying another domain and switching over - my domain was only $18, though), *add to* the name at least on your hero image. "Cotton Case Super-Protect Fashion Phone Cases" or something. Well, that's a little lengthy, but you get the idea. Or "Cotton Case" and DIRECTLY below it in subtext, "The HOTTEST fashion phone cases * BEST protection" (also not great but again, you get the idea). Because I mean, acessorize, protect...what? It's too confusing.
I do think the cases look absolutely awesome!!
THANK YOU! and OHHH okay i get what youre saying and i can definley change the and yeah now that you explained that it totally makes sense. And to be clear the fold is the first image that pops up when you click on the link where it says cotton case correct?
The fold is (as I understand it - I am VERY NOT tech-y, so somebody correct me, LOL!) everything the user sees when s/he pulls up the site WITHOUT scrolling down.
So...without having to do any work at all, including scrolling, something should be visible - the actual products, something descriptive, or both. :)
YOURE RIGHT! I googled it lmao but thank you so much for taking the time to respond I think this will help alot!
How about making collections? And putting them in the menu?
For example: Phone Cases / Wrist bands / phone accecoires etc.
Hi there Micahel
A couple of thoughts
2. On your footer it says pipeline theme... Why? Does it have to be there
3. Contact us page does feel professional email@example.com doesn't make me feel like I'm dealing with an established company.
4. On the checkout menu after you add your product, there's no logo of your company just its name.
5. Free shipping is a good thing make more noise about it, put it everywhere keep it in the clients mind.
6. The pop-ups are very good they show you that people are constantly purchasing as you are online... But then if this thing is saying your constantly selling ... Why are there no product reviews from all these clients...that could raise some suspicion.
7.the logo image in the newsletter looks unbalanced and pixelated.
If you need any assistance with logo or webpage design
Or visit our site
Log in or sign up for an account to reply.
Upload an image from your computer...
Build an online store with Shopify