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Topic
Posts:
3
12 days ago

Controversial Question

Hi all.  I'm new here and have a question. I built a shopify store but like many have experienced low sales volume.  Due to the store being dropship, I have to tell customers that the order will take 15-20 days to arrive. It's only right but in doing so I think I am losing them in the process.

My question is: Why would a customer wait that long to receive anything? The reality today is that people are used to getting items in 2-3 days if not sooner.  Doesn't the necessary delay make this an unsustainable business?

Thanks

  

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Replies
Posts:
18
12 days ago
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upvotes

Hi there,

Which service are you currently using for dropshipping? Consider trying Amazon Multi Channel Fulfillment, where Amazon enables you to utilize your FBA inventory to fulfill orders placed on your Shopify store.

Regards,

Shrikant

Posts:
3
12 days ago

Shrikant:

Thanks for your reply.  I'm using AliExpress currently.  It seems like a lot of Shopify stores are relying on AliExpress and Oberlo.  So that was the reason why I am questioning whether the wait is acceptable and whether the model really works.

I will look into Amazon Fulfillment.  But don't you have to have the inventory in stock before you can use that service?  In which case, you have got the inventory cost that the whole dropshipping model tries to avoid.

Thanks for your ftoughts in advance! 

Posts:
18
10 days ago

You're right. You will have to bear the inventory cost for availing Amazon MCF. 

For dropshipping, I don't think you can do much about it. It's a level playing field for the players using their services though. Aliexpress also works with epacketexpress. You might want to go through this link, which tries to address the problem you mentioned.

Regards,

Shrikant

Posts:
19
5 days ago

Unfortunately this is a huge problem across the board for drop shipping or print on demand. At least with POD the customer is getting something personalised to them, something that speaks to them or at least for them.

Aliexpress unfortunately is selling a lot of mass produced stuff, often times without quality assurance with sellers marking the items up way to high and making the customer wait far too long...all this boils down to an incredibly poor user experience and something Facebook will be cracking down on in a big way.

We need to build sustainable businesses, build brands and focus on the customer first. The lure or drop shipping entices new sellers in with the get rich quick mentality. This business requires work, lots of work. A buck today is not a buck tomorrow if you're not looking out for your customers best interests.

I love the drop shipping model, but it needs to be built from the customer up.

Teaching the Art of Ethical eCommerce. $2,500,000+ in POD $650,000+ on Sneakers $250,000+ in Jewellery Check out Storehacks.com now - https://www.storehacks.com
Posts:
3
Last edited 5 days ago

Ronnie, thanks for your reply.  By the way, I am a fan of your storehacks website.  I agree with what you have said.  I was thinking today that maybe the issue is that the barrier to entry for becoming a retailer is now very low.  So everyone will become retailers, making it very very competitive. Especially when you have Amazon out there as a proven retailer.  So my thought is maybe the best strategy is to take on the role of manufacturer. Select one, not easily found product and create a private label brand.  Have someone else manufacture it under your name and change its design so it really is unique (with greater benefits than other items).  This isn't new as a lot  of the FBA folks have turned to that stategy but it's worth a thought. Shopify still plays a big role as it is the best platform to create the site to sell the product from.  

Posts:
19
5 days ago

Thank you for the kind words. :D It is awesome to hear you've found some value over there.

In regards to your thinking it is certainly an avenue you could explore. I have tried it without success, however I didn't put all my focus on it so that was probably why.

My partner and I are in the very early stages of starting a new Shopify site. And I can share with you that it will be print on demand. While most people will fight to the war on price down to zero we will be focused on building a sustainable busiess.

This means we will be investing in a branded social media play across multiple platforms, investing in a top notch designer (product is key) and building relationships with our customers that we are lucky enough to welcome into the new stores family.

If you provide value to someone and do it with the customer in mind they will help you grow your business. It can be done with drop shipping however the quality of products will be the first thing that would need to be looked into so you feel comfortable selling it to tens of thousands of people.

I'm not sure about you but I'd much rather have people singing our praises than coming at us with pitch forks and tiki torches haha. (I think I know which you'd choose too :D )

Teaching the Art of Ethical eCommerce. $2,500,000+ in POD $650,000+ on Sneakers $250,000+ in Jewellery Check out Storehacks.com now - https://www.storehacks.com