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Aaron B Shopify Employee
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July 27, 2017
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Ask A Guru: Why Am I Not Making Sales?

Starting a new business online can be intimidating—and one of the most disheartening challenges you can run into is when you’ve done your research, poured days and weeks of work into your online store, and you’re still not seeing the traffic or the sales that you’d like.

Don’t give up.

There’s no one secret to creating a successful business, but we have a ton of fantastic resources to share. Not only that, but this community is an incredible place to reach out for advice and feedback on your store. We couldn’t be more proud of the incredible merchants and partners that do so much to support each other.

In this post, we’ll discuss some of the things that you can do to get traffic flowing to your store, and to help encourage customers to buy once they’re on your site!  

Don’t Neglect the Basics

Setting up shop online for the first time is exciting, particularly when you’ve got a business that you’re passionate about.  That can make it tempting to skip some steps as you’re getting set up, but before you open, you’ll want to make totally sure that your site is ready.

We have a great checklist to help you make sure all the t’s are crossed and the i’s dotted, but in particular it’s a good idea to pay close attention to a few key details:

  • Run some test transactions to make sure your tax settings are accurate, your shipping rates are working as intended, and that your payment provider is set up correctly.

  • Give some thought to the theme you’re using.  If you’re not sure what you’re looking for in a theme, we’ve got a great article right over here, and you can easily preview themes without replacing the one you’ve published in your storefront.

  • Get lots of feedback. Your setup will seem totally logical to you, since you created it, but that’s not always the case when a visitor comes to your store for the first time. Reach out to family and friends, and find out if there’s any difficulty getting to the products they want to see. Our Feedback on My Store forum is an awesome place to get opinions on your store as well!

  • Customer trust is incredibly important.  Sadly, some have had bad experiences ordering online, so you want to do all you can to make sure your customers feel that they can trust you:

    • Make sure that you have a Contact and and an About Us page, with ways for your customers to reach out with any questions or concerns, as well as links to social media accounts - the more ways people can reach out to you, the better.

    • Ensure that your store’s policies are easy to find, and include everything your customers will need to know.

    • Consider adding security or trust badges to your site - we have an awesome guide on adding our own trust badge.

Get More Traffic

If you’ve tested everything, made sure that your site is well designed, but you’re not seeing visitors in your site, it’s a good idea to give some thought to your marketing and SEO.  These are rich subjects, but here are a few things to check out as you get started:

  • One of the best things you can do to improve your shop's visibility is submitting your sitemap to Google, to make sure that your shop is getting listed in their search results.  Check out our guide on submitting your sitemap.

  • We’ve got a fantastic overview on improving your SEO, as well as a video series on the subject.

  • To go beyond SEO, we have an amazing guide on 50 ways to make your first sale. Not everything in that guide is useful for all businesses, but it’s a fantastic resource for sparking ideas on how to promote your store.

  • Apps can be a great value-add as you’re working to promote your shop. The marketing section of our app store has apps for referral and loyalty programs, coupon popups, email campaign tools, and more.

  • If you’re considering advertising, our virtual marketing assistant, Kit, is incredibly useful. It can help you create and manage ad campaigns on Facebook and Instagram, as well as integrate with several other tools to make marketing your store simple and effective.  While you do have to pay for whatever advertising campaigns you set up using Kit, the app itself is totally free for all Shopify merchants!

Improve Your Conversions

On the other hand if you’re seeing a good amount of traffic but it’s not translating into sales, it may indicate there’s something about your site that’s not convincing customers to go through with a purchase.  Exactly what that is can vary from store to store, but customer bounce can usually be traced back to one of three issues:

  • Ease of use is a big factor in making sure that your customers go through the checkout process.  Make sure that your “add to cart” button is prominent and easy to find, and that your collections and menus are organized logically—our blog post on common conversion killers goes into this in lots more detail.

  • If your site isn’t aesthetically pleasing, it’s more difficult to convince your customers that you’re worth buying from.  We have a fantastic guide that talks about this in fine detail.Try to get your product images as high quality as possible, and make sure that your writing is evocative and free of typos or grammatical errors.

  • It’s important to give some thought to your pricing strategy. Simply setting your prices as low as you can while still making a profit can actually devalue your brand!  These tips can help you create an effective pricing strategy for your business, and keeping the benefits of psychological pricing in mind can reap remarkable benefits.

Analytics tools are helpful in tracking down which of these issues might be affecting your store.  Google Analytics is invaluable for tracking your customer’s behaviour as they navigate through your store, and there are apps available that can graphically map the actions taken on your website for you, such as Lucky Orange or Hindsight. Once you know where in your store your customers are leaving, you can take steps to fix the issues that are causing them to abandon their purchases.

Remember—You’re Not Alone!

Every business is different, so while these tips can apply to many stores, they’re not intended to be a comprehensive list by any means!  The information in this post is a great starting point, and you can always reach out to other merchants here in the forums, or contact us here at support directly for help.  If there are any resources you feel that we’ve missed, or advice for fellow merchants, don’t hesitate to post your responses below!

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Replies
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July 31, 2017
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I would like to add the importance of setting and Google Analytics at the beginning. It's good from the point of driving traffic to landing pages and undersatnding ROI. Thanks to Shopify that there is the simple field with inputing the Google analytics ID and the option to enabled "Enhanced Ecommerce".

With the Enhanced Ecommerce we can know the funnel of customers from additing to cart, abandonment and successful sales.

Facebook Ads, Google Adwords & Google Analytics - my passion and that's what I can help you with right now.
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August 05, 2017

Great read!  We've been lucky that through social media and word of mouth we've been able to make sales around the city, through mostly hand to hand.  Our brand has become somewhat recognzeable locally, but struggle to bring in sales online, both from a lack of visitors which translates to a lack of sales.  I am excited to put some of these ideas to work!  Thanks

 

Josh 

www.thezooclothing.com

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August 18, 2017

You should use a tool that let's you see what the users are upto on your website. Where they are dropping off. Have you used something like Intercom to get the conversations started with your users and see where they are getting stuck.

Ashwin
customerjet.com

Charu Member
Posts:
22
August 18, 2017

Great. Thanks for sharing these useful tips.

E commerce supply chain
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August 18, 2017

For a customer they will be interested in the model and product quality. As well as traditional goods, the site is more invested in the quality of content, images, products, interested customers will often visit the purchase.

bamboo, bamboo table
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August 25, 2017

I want to agree with what you are saying but am caught in what feels like a rat running on a treadmill. Our site sadiescountrystore.com has been up and down since starting a few weeks ago- we have been at it around the clock trying to address things- at this moment we have steady 80 to 110 visits per day coming mostly from paid fb kit ads that link directly to product pages- but as of yet we have no sales. Not sure what to do, we really want to believe quality images, content and such will lead to sales- but this does not appear to be the case. any advice? here is url of sample latest product page

https://sadiescountrystore.com/products/hanging-pumpkin-w-crow

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August 28, 2017
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Hi Rudy,

Just a few thoughts, I think your site is simple yet beautiful. But the logo is in a low resolution and it could be better if you give a more detailed description to the products like material (what kind of wood?), sizes...

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August 28, 2017

Thank you Nicolas- I will follow your advice if there is anything I can do in return let me know- this was very helpful.

 

Take care

Rudy

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August 30, 2017
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Hi Rudy - stumbled across this post and your store. Spent a few minutes poking around it and the site is certainly pleasing aesthetically, but I have some input to give.

1) I land on your homepage and right away I see the first carousel image (a slightly blurry pic of a wooden pumpkin?) and your logo. That's it. This doesn't deliver much to me to help understand what your store, brand, products are all about. You have literally seconds to help brand new visitors "get" what your business is all about. I see "Amish Made" in the browser tab, so that gives me a hint, but before I can really figure out what you're about I'm hit with an email collection pop-up. My opinion is that the first 5-10 seconds on your website aren't really a great first impression.

2) There's a ton of home decor like this in the world. I live right by a Hobby Lobby store and there's a lot of similar looking items. (Probably Chinese made though?) Anyway, with a business like yours, you need to realize you're not just selling products. You're selling a story. If these are genuine Amish made pieces, you need to be selling the story behind each product. Ever heard of Grovemade.com? Check them out. They sell some fine craftsman goods and do an amazing job of telling the story of their business and products and inspiration. I encourage you to think of your website as a place where you share inspiration, tell the story of your products and the craftsmen, and you just happen to sell stuff too.

3) Your product photography isn't bad, but it's not consistent. In many cases I feel like there is nothing for scale so I have no sense of how big these pieces are. That's a big problem.

4) Value proposition. Every business MUST have one. What's yours? It's the answer to the question "Why should someone shop with you?" Do you have the best selection? Best quality? Best shipping? Best pricing? Best service? Best something? You MUST have a thing. Something that you can boast and brag about. Something to tell people why they should buy from you instead of Michaels, Hobby Lobby, Etsy, Amazon, etc.

5) You mention 80+ visitors a day. It's not a lot but it's a start. My question is... How many of each 80 are you bringing back? How aggressively are you retargeting? The harsh reality is that less than 1% of new visitors will buy. No matter what you sell. No matter how good you are. So you bring in 80 people and less than 1 on average will spend a dime. But as you bring people back more and more, they're expotentially more likely to pull out their wallets. Driving traffic is one thing. Driving repeat traffic is another.

Summary) You're working hard which is great, but don't think FB ads are the answer. They're not. They're one small piece of a really big puzzle. Feel free to reach out if I can be of more assistance.

Cheers!

John Bishop | Four Six Commerce | john@foursixcommerce.com | 972-556-5113
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August 31, 2017

Thank you - your timing in responding was amazing- we have just sent out focus group inquiries and as we were processing returns- your feedback came in. And to your credit- your points were spot on with many of our respondents. This is good for us as we can now focus our work on some solid goals.

If there is anything you'd like me to help you with in return let me know.

Thanks again

Rudy

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September 02, 2017

Hey there Josh, I saw on your website you have a pinterest but use NZD, would love to know what you did

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September 09, 2017

Hi everyone i have seen all the post and i have the same questions that most. Why im not selling???

If you can give me some feedback i will appreciate it. Thank you in advance.

www.gamergeekshop.com

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Last edited September 19, 2017

Hi everyone, 

My store is about 2 months plus old now, still don't have sales right now, I researched and applied all that I could learn from promoting, marketing, advertising namely, facebook adverts, IG influencers, provide discounts, free shipping, sharing to everyone, email marketing, google pixel has already been running, including google merchant, sales app  and other apps that I have used are sale pop by beeketing, optinmate, frequently bought together upsell, hurrify, abandonment plus etc. I have a lot of store traffic, likes and facebook page visits using facebook adverts and IG ads, and I also regularly post on facebook groups that have the same niche on my store.

I am open to any suggestions, any advise or tips that you can share. Any feedback on my store would be very helpful.

My shopify store: https://www.stompiton.com

Thanks all!

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September 23, 2017

Hi everyone!  I'm new to the forums and ecommerce in general.  I have had my site up going on two months.  I haven't had a sale yet other than friends and family.  I have had up and down visitors most of the success with that has come from Google AdWords.  I have used Facebook Ads as well as Instagram.  I have Facebook and Instagram set up.  I've gone through countless changes on my page but I feel like I'm still missing something.  I haven't been able to recover any abandoned carts even with email campaigns with discounts.  Please help me figure out what is missing.  At this point I'm open to anything.

I will also add I have been pretty successful with the Amazon app plugin and that's where a lot of my sales come from.

Website:  www.r3-innovations.com 

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September 25, 2017

Ron Green, thanks for jumping in. Just took a look at your store (only for a moment) and my immediate input for you is that there's a major disconnect with your brand. So the URL is R3-Innovations (sounds like an electronics manufacturer), the header (in my browser tab) reads "Gym Clothing Apparel | Yoga...", and then the very first image on your carousel is a high-fashion shot of a woman definitely not wearing gym clothes.

Simply put, you have an identity crisis. The key to launching a new store/brand is to have a crystal clear identity and a solid value proposition. I could spend hours and days getting into more detail on that, so if you want to dive deeper, feel free to reach out.

Thanks! Best of luck!

John Bishop | Four Six Commerce | john@foursixcommerce.com | 972-556-5113
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September 25, 2017

Thanks for the input John!  Yeah I would have to agree with your post.  When I started it wasn't as I would have done it now.  I didn't narrow down my niche enough.  I'll change the carousel pictures and start working on a brand name that fits more into what I'm selling which is athleisure clothing for fitness minded men and women. Anything else that you would suggest?  

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September 29, 2017

Need Help

I launched in August and had 3,000 vistors but only one sale. I have the traffic but no conversions at all. My online site sells preimum hair extensions and i dont know whats stopping customers from buying. Need feedback or miracle advice.

 

website: www.chasejoliehair.com

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October 02, 2017

Supremely awesome guru article -- and I'll just add that "free shipping" will really help with reducing cart abandonment!

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October 05, 2017

hi good read! im struggling to get any sales i think iv done as much as i can all feedback has been amazing im just not converting. im getting a steady 40 visits a day and iv only been open a month like i say nothings turning into sales just wondering if anyone else thinks theres anything else i need to be doing?

www.littledropintheocean.co.uk

thanks!

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Last edited October 06, 2017

Thank for your share, it's useful for everyone

http://dfychiefreview.com
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October 09, 2017

Hey I am also a new to E-commerce and currently average 200 visits a day without sales.

 

www.healthyiswealthyny.com

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Last edited November 02, 2017
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There might be countless mistakes you are making like: 

  1. No urgency buit
  2. Nothing catchy enough about the product or about the promotions created around the product.
  3. Hard process to proceed with the purchasing point
  4. Lack of payment variety options
  5. High price
  6. No clear Call-To-Action
  7. Lack of customer support

Also there is a thing I find really important (If you want to go international) can summerize in being aware of the culture of the region you are peneterating. You can take care of the content in terms of currency, language, tax rates, type of product displayed. This will somehow break ice with you visitor if you speak thier language and know their culture. 

 

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November 02, 2017

Hi

i started my site 2 months ago. i think my traffic is ok between 20-70 depending on the day. ive had 3 unique sales so far and im just wondering if there are any things i havnt done already that would help to get more. all feedback i recieve is really good so im not sure if its just a bit of a waiting game.

any help would be fantastic

www.littledropintheocean.co.uk

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November 03, 2017

Good afternoon everyone,

So glad I decided to come here.  So, I'm going to sound a little.... dumb... for a moment.  I didn't know about the Sitemap submissions (Which I am going to be doing today) or the Shopify Secure badge...  I've been able to get a few other things ironed out since opening in October, but I am still only averaging 1 sale per week.  However, this is after getting between 30-70 site views a day.  So my conversion rate is very, very low...  Would anyone be willing to look my store over and please tell me what it is I've missed?  I'm using Kit, I have a facebook page (which I need to update) and an instagram (which I also need to update).  Please help....  I'm literally out of cash to put into this store and I am scared to death that I won't make BFCM.  http://www.gundamheero.com

 

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November 04, 2017

Traditional business or online business, the first thing customers want to buy and return, must retain their trust. Are they interested in quality products, cheap, shipping, after-sales, service style is professional or not?

bamboo, bamboo table
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November 04, 2017

I don't understand your Post Lethan....  Would it be possible for some Clarification?

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Last edited November 12, 2017

Hi,

My website (www.elearia.com) is getting about 150-200 visitors per day by using google ads, YouTube influencer and content on our Instagram page but we are struggling to make conversions. We have only had 3 sales in 2 months! We sell on trend leather handbags made in Italy and the 3 sales have all been the bag promoted by the influencer. Please can you advise as to what we can do to turn traffic into conversions??? 

Thank you

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12 months ago

Got the same problem.

Just launch my site (https://www.shoppespree.com/) and got no sales. Any suggestions is much appreciated.

Thanks.

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Last edited 12 months ago

Facing the same sales issue since launching my website three months ago. (https://kimberlybabystore.com/)  I still struggle to bring in any sales online, even with the increase of visitors after signed up with google adwords. Good advice are highly appreaciated!  Thanks

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11 months ago

Hi I'm facing issues with sales as well at www.aquilaxactive.com despite bringing traffic into my store. Would appreciate any advice you have for me

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11 months ago

I would appreciate suggestions to increase conversion rates on https://SnuggleCarriers.com/. We have growing traffic and sales in our first 6 weeks but we made numerous changes to our pricing and product mix so our data is inadequate to draw any conclusions. Note: I am aware that there are currently no customer reviews on the site. These are being added. All feedback is appreciated. 

https://goodlandoutdoors.com/
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11 months ago

link to social media like facebook

Air freight Express Parcel Service & warehouse service for seller
St009 Member
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11 months ago

Hello! 

I have launched my store less than a week ago to an Instagram audience of 50k. It has been a short time but my biggest problem is struggling to convert sales. I believe it should be made much easier considering I have a moderate audience to market to.

Looking through my website, I have noticed and begun fixing issues such as having product images different size resolutions, setting up email marketing, adding a photo of myself on the about us, adding new site pages and marketing properly, but I believe there could also be more issues which I’m not seeing. When putting up ads on Instagram for my products, I only ever see 3-7 people engage with it or click on my website. This makes me believe I need to improve my marketing, even though all my ads are replicated from other successful ones. I’ve also considered cutting down my niche, looking at my product collection as some products could potentially be not suitable for my type of store, and rebuilding my Instagram profile. I’m asking advice in forums so that I am able to shed some light on the issues I need to fix so I can make some sales. If you have the time, would you be able to take a look through my website and profile and notify me of any issues you see? My website is cvenceattire.com and the Instagram is @cvencelux

 

Thank you!

fireflies Member
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10 months ago

Thanks for those tips, Aaron! Breaking it down into readable bullets is super helpful :)

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9 months ago

Hi there. I need your help for me to make sales. I have launched my store about 2 months ago and I had spent $300 for ads. I tried do some ads on facebook, Instagram and google AdWords but non of them generate me sales! I have combined the most trending products on my niche such as bracelets but I only had 11 link clicks (today) but no sales!

I'm so desperate right now..please help me!!

I'm 19 y/o business woman and had launched my own store on 9 January 2018. I'm currently searching for news and how to generate more sales. Its kinda hard to attract customers, if you can help me I would love to give you my special discount up to 30% off♥ this is only I can do for your honest helps.
Kim Holland Member
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9 months ago

Great suggestion.Very informative.Thanks

ThuanP Member
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Last edited 9 months ago

Hello,

Thanks for interesting discussion. I launched my store 6 days now and have about 20 visitors per day via Facebook ads. However, no sales at all. Can someone give me some advices ? What do you think about my website elychloe(dot)com ? How to improve ?

Thanks.

Thuan

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9 months ago

Thank you for this post!! I have difficulties to convert. i am running the store around 3 months and we have had only one sale.Could you give me some advise?  https://efthymisfokas.com/

Thanks a lot!

Clara

EF
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9 months ago

2 Years  with shopify, only 9 transactions. Can anyone help me please?

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9 months ago

Hi, 

So much great information here already. Thank you!

We launched our store exactly a month ago. We have anywhere between 50 and 150 visitors a day, depnding on how much advertising we do on a particular day. We've had several unique sales from people we don't know, but our conversion rate is only at 0.2%.

I would appreciate any input you may have on how to improve our conversion rate.

Our store is www.princie.com

Thank you in advance

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8 months ago

Thanks for sharing such useful information. All the points you mentioned in the above post are very important. I will try to follow up these points in my website https://findbestjuicers.com/ and i  hope i will get good results .

 

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8 months ago

Thanks for all the tips! 

I would love some feedback on my shop as it is not performing as expected. We spent nearly a year developing a great following on instagram. I feel like we were properly positioned, but no one is converting. Any tips or thoughts would be helpful. 

Thank You.

https://www.spadeeleven.com

 

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8 months ago

Hello Everyone,

Running an online business is difficult yes but it's not impossible.  Biggest misconception online business owners have is that just having a site will draw in traffic and make the sales.  Absolutely not.  There are thousands of ideas that the owners need to consider and apply them towards your business strategies.

SEO, Social Media, Email, Back Links, Hash Tags, SMS, etc etc.  But the most important part of your Marketing strategy has to do with your PRODUCT and PRICING.  

You can have all the traffics you want but if the buyers aren't interested or the price is just too high.  You will not make the sale.

Tune down your price and get the products that are up to date in trend.  Keep your products organized and reorganized weekly.  

Do your research.  It's easiler than you think.

If you are a women's clothing company, try www.capellausa.com or www.capellaapparel.com

We offer amazing apparel for the amazing low prices.

Thank You.

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8 months ago

Hi Grace,

do you get enough traffic to your shop?

My 2c:

You are carrying a very limited inventory (and in small quanitites). E.g., going to Denim and finding only one item listed does not give many options to customers and make your shop look "empty". Tae's advice about stocking the latest in competitive prices is very good.

I won't put 'INSTA SHOP" first in the menu ... it is confusing to non-insta visitors.... some items there do not have a Shop button,,,, and of course the prices are not shown in my selected currency. So not a good show case to be at the top of your menu.

The shop design looks nice but a bit too heavy: loading times can be long and some devices will experience instances of momentary browser freeze. Given the very heavy home page, I was surprised to see that the catalogue page has no thumbs. 

Good luck with your shop!

★ Pro Bar Maker app: Email/FreeShipping/Discount/... Bars ⟿ ★ Shopideo app: Add product video
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8 months ago

One last thing I forgot to mention: Splashing a pop-up as soon as somebody comes to your shop, it is certain that will make quite a few visitors to run away before they even view your products. That's the negative effect of that "give me your email" popup. If you think about it, there is no positive effect: Nobody will give you their email before spending some time on your e-shop to see if they are interested in your products..

So, if you still want ot keep the pop-up sho it later when you are certain that the visitor has spent time at your shop and it may be insterested.

★ Pro Bar Maker app: Email/FreeShipping/Discount/... Bars ⟿ ★ Shopideo app: Add product video
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8 months ago

Hi Cynthia, 

Thank you so much for taking the time to review my shop and get back to me. I greatly appreciate the input, and am working on a redesign implementing some of your suggestions. 

Thank You!

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Last edited 7 months ago

Hello,

I'm Amman from Bamboocid.com, and I havent gotany sales yet. I'm looking for different strategies to bring in revenue. Im a 14 year old entreprenuer, so any feedback and tips regarding my website will be highly appreciated :). I have tested facebook ads so far, but had no luck with that.

Thanks!

Amman

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7 months ago

SITE/CRO FEEDBACK NEEDED!

88,000 Unique Pageviews, 0.14% Conversion Rate, 29 Sales in a WEEK???

These numbers don't make sense. I have made some updates to my site to address performance and optimization. I know there are still some improvements to be made, but from what i can see, the site provides a pretty smooth experience. I've even managed to streamline the checkout process (ApplePay, Amazon Pay, Paypal, as well as consolidating to one page for regular 'Checkout'). On top of that, I have Free US Shipping and upfront 30 day return policy. Business was launched in 2012, so it's an established brand.

www.shopdailychic.com

So then why do I still have such a low conversion rate? My traffic is very strong, bounce rate is acceptable, and pages per session have drastically improved. Any ideas why I would still not be getting the amount of sales I would expect? What can I do to get my conversion rate to 0.50% let alone 1.5%? Any ideas would be greatly appreciated.

Here's a sample of my numbers for the last week:
87,689 Unique Pageviews, 0.14% Conversion Rate, 29 Sales

Please help!!! Site critiques welcome.

 

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7 months ago

I NEED FEED BACK STAT!

Ive been running an accessories store for a month or so now and my paid fb advertisements have been garnering a few hundred visits per day. My budget on ads is $100 for an entire month and so far each day ive been getting at least 15 adds to cart and consistantly at least 50% initiate a checkout. But for some reason i cant figure out why i have only one sale when i get this many initiate checkouts daily. Ive been constantly cleaning up my sight and adding apps for sales boosts along with reengineering my ads to be more precise but to no avail.

www.takeofftravelaccessories.com

If you can checkout out my sight and give me some feedback that would be greatly appreacited!

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98
7 months ago

Thanks for posting!

As for advertising, our experience shows that video converts waaaaaay higher.

Couple of tips to help:

First, capture attention quickly. Front-load the video with attention-grabbing content to ensure they don’t just scroll-and-go. Next, design for sound off. Most video ads in the mobile feed are viewed without sound. Use captions if there is dialogue. Facebook’s caption feature works really well. Finally, produce for mobile. Consider your dimensions. Make sure your story is told well on a small screen.

Anyway, hope that’s useful. Wrote more about this on our blog this week if you need more ideas: https://bit.ly/2s0G4lj

Later!

Kevin Simonson is the CEO of Metric Digital, a performance marketing agency in New York City that focuses on driving revenue and customers through for ecommerce business via online advertising, email and other digital marketing channels.
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7 months ago

Im almost the same as you. 1 yr in shopify only 19 sales in total. {Surely shopify is the only one making money.} On top of that i advertised and have SEO with rich content blogs and email marketing, and its still hard to make a sale. All i want is a constant sale everyday :(

www.thelaxboutique.com (trendy shoes and handbags in style!)
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6 months ago

thanks for the insights regarding this particular topic. 

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6 months ago

It's not east getting someone to your site/store in the first place and a lot of people are advertising on facebook.

Capturing visitor details is crucial in my opinion and using the Instant Messenger app with a simple,  single sign up procedure is one way to do it.

It strikes me that so many people have facebook pages with hundreds/thousands likes which when a post is put up on the wall, gets around 6% reach. Using Messenger increases this to 100% unless they're using a fake ID.

By putting in some work and converting some, you'd like to think all but that's unrealistic to subscribers would increase the post reach instantly and the great thing is, they already like you.  

Linking in with a rewards/loyaty program and offering points to people who share, everyone loves points.  

lawriesheridan101@gmail.com
Posts:
24
6 months ago

What do you think of my site?

www.thewatchdestination.com

Thanks,

Jeremy, T.W.D.

Posts:
18
6 months ago

Having the same challenge here.  Lots of traffic but no sales!

 

www.corsetnow.com

Posts:
87
6 months ago

Alfredo

Had a look at your site, Corsetnow.com. I think it looks great. One thing I think you should look at is when you add to cart, it says : ship from china or US. I must admit that put me off a liittle bit. Also, right at the bottom of your page, it came up with a box, If you're not going to buy, then why. I attached it, that's too aggressive, from my point of view.

Also, checked out your facebook page, you've got nearly 6K likes but not taking full advantage of this in my opinion.

Facebook reach is about 6% on posts, so let's round it up to 10 and say 600 fans have seen the post. 

I personally think that with some work, you should be able to sign up, let's say 60% onto messenger which will enable you to direct message 3600 fans directly.

You could look to link this in with a rewards/loyalty program where points are awarded to fans who share. Those points could be exchanged for goods/discounts in the store. New visitors to the store could be presented with a sign up to messenger and the loyalty program, you look to integrate them..

It may be worth trying.

Corsetnow thumb
lawriesheridan101@gmail.com
Posts:
1
4 months ago

Well Thanx to share this valuable information with us. It is very informative tips for beginner. 

Yeah I strongly believe that If you have traffic on your website you get the sale also. It is possible that if you keep trying a new business strategies. You can take help of social media. In today times social media is a best way to promotions. 

https://www.thetelecomshop.com/au

 

Posts:
2
4 months ago

Hi ive had my shop set up since the 17th August, i made 4 sales in the first 2 days but nothing since. I regularly get 100 visitors a day, any ideas how i can make more sales

 

www.twisted-goblin.co.uk

Posts:
1
3 months ago

Hi,

I'm new to running an online business. I have been running it for 2 months, trying different types of ads. No sales. Not sure what to do next. Thanks for any advice on what the website is missing. 

https://coffeecaseco.com/

Posts:
1
Last edited 3 months ago

Thanks for sharing this useful information..

Reifenhändler und KFZ Werkstatt für PKW und LKW aus Schrobenhausen
Posts:
7
2 months ago

I've done most of these and Im still having a low conversion rating.  If anyone has the time I would love feedback on my IP Security Camera store

Posts:
2
2 months ago

What do you think about my site?

https://www.plugnpoint.ae

 

Posts:
2
Last edited 2 months ago

Thanks for Sharing this useful information. I received some suggestion about Pinterest marketing and Reddit marketing to generate more traffic. Trust score would be a big change in online sales . Here's competitors analysis and marketing plan should also play a big role for getting more sales.

Posts:
37
about 2 months ago

Hey,

@Logan Paul, if you're looking for a product review app for Plugnpoint.ae let me know. We used to operate in the UAE in the online retail space so are familiar with this market. Site looks good...would be interested to hear how you're marketing out there.

@Louis Wood, is your target market consumer or wholesale?

@Alex, can't see your shop...looks like it's down for maintenance.

Adam | HelpfulCrowd

Turning More Shoppers Into Customers

 

 

Posts:
20
Last edited about 2 months ago

Excellant tips. Thanks for Sharing this useful information. 

Intellect Outsource is a complete ecommerce service provider has more than 10 years of experience helping online stores worldwide, with bulk eCommerce product data entry, bulk product upload, Bulk image uploading, Product image processing, back office support, order processing & Inventory Management, etc. We offer shopify Data Entry & product import services with high quality. We keep special team for shopify online store data management projects to make 100% successful output for our clients small or big catalog projects.
Posts:
29
about 2 months ago

Majority of advice will be on presentation, ease of use, service and all that to get more out of your visitors. People also advice to spend on marketing and get more traffic on your website.  While all these are true in some sense,  I am personally thinking that "pricing" is one of the major drivers we don't sell enough. 

If my conversion rate is 3-5%, it means I had 95-97 visitors not buying/converting.  Question is not then getting more visitors. Question is why those 95-97 visitors didnt buy?  Were they looking for cheaper price? Did they have questions which was not answered in product catalog? Is someone else selling the same thing cheaper? and many more.   

I would say focus on "pricing" as #1. I recently came across RoboNegotiator and they help in online negotiations. Others use email based negotiations and ebay has bidding while priceline has name your price.. All these work because pricing do play a role.

Sami

Posts:
29
Last edited about 2 months ago

Ignore.. I meant to reply to a reply.

 

Posts:
29
about 2 months ago

@Louis Wood - Checked your store.. Overall, good niche.  I personally use Foxcam and it was hard to set-up.  Lack of reviews is one thing in my mind. High pricepoint for customer to make an immediate decision could be another. How much traffic do you get? Instead of going after more traffic, I am utilizing a new way to learn  what my existing traffic is feeling about my products.. Let them give their feedback and counter offer and you decide.   https://RoboNegotiator.com (new company in start-up, offering free service) provides that feature. RoboNegotiator is paying my store rent for using their button though so apply your own judgement.

Posts:
1
about 1 month ago

Hi. I would appreciate if you can take a look on my store www.rifficproducts.com & provide your feedback. I’m running a campaign with 10 ad sets to test my audience. But only few are visiting my site & no sale. Please help me to understand this... i’m a newbie. Thank you

Posts:
20
Last edited about 1 month ago

We would like to give a new tip is that according to your business, please create Games for your customers. For example if you are selling cloths, please start a game i.e. please inform to your registered customers to share one of their purchased products to 25 friends. When they click on that link (you will get 25 new customers contact information from one product), please give a prize like one Shirt, Jeans etc.  One of client implemented this game, they got enough customers and business. Try this type of innovative game.

Intellect Outsource is a complete ecommerce service provider has more than 10 years of experience helping online stores worldwide, with bulk eCommerce product data entry, bulk product upload, Bulk image uploading, Product image processing, back office support, order processing & Inventory Management, etc. We offer shopify Data Entry & product import services with high quality. We keep special team for shopify online store data management projects to make 100% successful output for our clients small or big catalog projects.
Posts:
3
29 days ago

Hi, I would like if someone could look at my shop, I'm running my store for 3 months now, I'm doing fb ads and Instagram, I have traffic but no sales. I did a test order and everything went right. Hopefully someone can give me more information about what can be done. This is my store olito.co.uk  , Thx

Posts:
6
28 days ago

I don't know how to generate free traffic, almost traffic to my website is from ads, and retention via direct traffic is pretty low. Some stores can generate free traffic from Instagram or Facebook, anyone do this way please share!

ThuanP Member
Posts:
3
Last edited 26 days ago

Hi everyone,

I have the same problem. I am about to quit and shut thing down totally. This is the second time I rebuilt my store, refreshed the design and boost with instagram instead of spending a lot on FB as in the beginning.

I am thinking about to sell my store or just simply shut it down.

Let me know if you can give some advices or sharing your experience.

My store elychloe dot com.

Thanks

Posts:
3
24 days ago

Hi, can someone explain me what the point is of this forum? There are no answers or responses comming as feetback. Is this still active?? 

Posts:
1
24 days ago

Hello, can someone please help. My website is www.phasz.com When I was advertising on Fb or IG I did get a lot of traffic but no sales. I’ve adjust prices and have mad pe change after change with my website. I post on social media daily. I don’t want to give up on this. I’m just not sure what else to do

 

Thank you 

Keisha

Posts:
1
24 days ago

thamk you for the tips.

great information

[url=https://www.eleczo.com/havells-accl.html]havells accl catalogue[/url]
Posts:
1
10 days ago

My website (www.newbecca.com) We didn't do paid advertising on Google and Facebook, we only did seo, and now get 200-300 visits per day. But we are working hard to change. We only have 8 sales in 1 month! Can you tell us how to convert traffic to conversion? I am eager to change it.

Posts:
2
about 11 hours ago

My website www.mytackietees.com has been open for one year and our sales are little to none.  Our niche is bsically our local region which is Detroit MI but we have a social awareness for autism and we still cannot seem to get a foothold on how to get sales.  We need help badly. Please review our site.

Thank You My Tackie Tees, LLC