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Topic
dean Member
Posts:
23
11 days ago

instagram facebook intergration

ive connected my instagram to my facebook and ive received notification so its all connected up but in my shopify back end under sales channels the facebook is all connected nicely but the instagram reads:- 

Instagram account

Connect your Facebook Page to your Instagram account.

No account connected

Connect your Facebook Page to your Instagram profile

From the options menu in the Instagram mobile app, select Switch to business profile. From the list of page choices, select xxxxxxxxxxxx

Learn more

where am i going wrong.

the facebook account is a personal one and the instagram account is a business one specific for my business.