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Topic
Posts:
24
4 months ago

How to add Digital Downloads plus sell prints at the same time This post is outdated

Hi There,

We currently have a store that sells high res digital downloads and now would love to sell an art print of this product too. Woudl anyone know how we do this within each product so people have a choice?

thanks so much,

Linda

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Replies
Peter Shopify Employee
Posts:
211
4 months ago

Hey, Linda!

Peter here from Shopify Support!

For starters, I absolutely love your website! The pictures offered are gorgeous and the layout is so aesthetically appealing! Getting down to the nitty-gritty, there are a few ways that this can be set up, so I'll dive into each route below.

Option 1:

If you're planning on using a local printing shop to fulfill the orders, then you could look into adding variants to your preexisting products. Doing this will allow your customer to choose an option from a drop-down menu found on the product page. We have a super handy help document about variants here that will be useful if this is the route you're going to travel.

Option 2:

If you're not going to use a local print shop, then you could also consider using one of the many fulfillment apps that offer affordable prints. Here are just a few you could consider:

Using a third-party fulfillment service is a great way to go, however, these apps create new products and can not connect to your preexisting products. This means that you could keep the digital products separate from your physical products, or you could add the digital options after the app creates the new product. 

All in all, diving into the world of selling prints means that you'll need to worry about shipping. If you choose to print these options at a local shop, then I would reach out to your local courier to see how much domestic/international packages will run you. If you choose to use the apps instead, then they look after the fulfillment process which can make things a bit easier. For this, I'd recommend reading over our shipping document here as I think it will come in handy!

One thing to keep note of is where their warehouses are located. I say this because if they (fulfillment center) only have warehouses in the United States, but you have a customer base in Australia, then you could be seeing rather high shipping costs. 

If there's anything else I can help with please don't hesitate to reply back and I'll happily help out!

All the best, 

Peter 
Shopify Support

Posts:
24
4 months ago

Thanks so much Peter for all the information!

If we chose Option 1. to find a printer here in Australia, we still want to be able to sell the digital download as an option.  Not sure how to do this because in each product at the moment we have ticked it not to be a physcial product and have an app called Digital Downloads which sends the digital to the customer. do you think we would have to have two seperate products for one product if that makes sense? Rather confusing isn't it?

Peter Shopify Employee
Posts:
211
4 months ago

Hey, Linda!

Great question! You can do either or and ultimately, each route is going to require roughly the same amount of labor.

When you add a variant option to your product this allows you to separate the "physical" variants from the "digital." This means once you create the new size variants, you can edit the "This is a physical product" option to reflect that only your print variants are physical and your one digital variant is not. If you choose to go this route, then you would also need to update each product within the Digital Downloads app so that it fulfills the orders properly. 

To do this, you'll need to open the Digital Downloads app, select the appropriate product. From here, you'll find a small gear icon near the right-hand side:

Once that's done, you'll want to select Settings, then "Manually create fulfillments Mixed goods (CD + MP3)"

This step would be required for all products, however doing so will ensure that when an order is placed the app doesn't automatically mark the whole order as fulfilled. 

If you'd prefer going down the route of creating new products, then this can also easily be done. This route would follow suit with how you created your other products, however, you just need to add variants this time around. Where this gets tricky, is that you then have to consider how to add the prints to your website navigation. 

Will these go under their own section? Will you need to create new collections to categorize them as you did with the digital prints, or do you add them into the same collections you already have? If you go with the latter, then you have duplicated products appearing in each collection so this is where it gets a bit tricky. 

If it were me, I'd go with adding the variants to the already existing products as this will keep your website clean and organized versus having to figure out how to inject the new option into your current layout. 

I hope that provides some clarity on the routes you have available, however, if you do have any questions let me know!

All the best, 

Peter 
Shopify Support