Title Replies Last Post
Ecommerce University Security Notification

Recently, there was an unauthorized access to the Ecommerce University database. This unauthorized access is now blocked, and changes have been made to prevent future incidents of this nature. No financial data or sensitive personal data was accessed, however, as a precaution Ecommerce University user passwords have been reset. The Ecommerce University database is a separate database from Sh...

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Apr 23 2017 by jitendra8819
Profile Change: Hidden Emails

Hey folks! Our Forum team has just made a change to hide emails from user profiles on our Forums. Now if someone clicks on your name on a post, they will only be able to see: Your profile picture Your website (if one is listed) Your posts Any badges you might have (Shopify Staff, Experts, Partners) This should hopefully address issues that some merchants were having get...

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Sep 20 2016 by Alex M
Community Rules!

At Shopify,  we feel it’s important that we follow a set of values to ensure our community works effectively and in the best interest of all users. Here are the rules of our community: Be kind to new users! Everyone was new once, and we all need a little guidance. Try to keep the threads on-topic. If you think what you're discussing might be a separate point, start a new thread...

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Aug 12 2016 by Alex M
CSV heading error

I am trying to import my customers list.  I keep getting this error message : Error in CSV Heading.  I downloaded Shopify's sample customer template csv file, copied and pasted all the appropriate information under their headings for 400 of my customers as a test, and I still keep getting the same message.  It is however still an excell-list, with extension .csv, but all data are still seper...

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Yesterday by Maggie M