Title Replies Last Post
[New Closed Beta] - Better Canadian Taxes

Hi Accounting and Taxes! I’m Brian Donohue, a product manager here at Shopify, and I work on taxes. You’ve been passionate about giving us feedback, and I think that’s awesome - so here’s your chance to help make Shopify better! We’re looking for merchants to participate in a closed beta and give us feedback on a new potential product improvement for Shopify. There’s some requirements ...

Oct 30 2018 by Donohue
Mobile business taxes and inventory

Hello everyone, first post and very new with Shopify. My wife has a mobile boutique business that will eventually have a online store as well. We had our launch party yesterday in a city that is not in the business’s tax jurisdiction. As we changed the location of the shop to the new city we ran into an issue that the inventory would not populate automatically. We had to input each item and var...

Today by Sushi
TAXES- what is this???

Here is my tax report from shopify for this year..I"m based in manitoba and i'm charging PST in BC and Sask??  also charging two rates of HST in Manitoba (manitoba doesn't have HST)...I have not changed anything in my tax settings...I'd contact support but i know it would go to second level and I will never hear from them again...This is going to be a nightmare, anyone else have a similar situa...

Dec 8 2018 by John Mathieson
I'm looking for a good UK accountant

Hi All, I'm looking for a UK accountant that has experience with ecommerce businesses. I use an accountancy firm already for a service based business, but they don't have much experience in eCommerce businesses, so I'd be interested in talking to someone who does. I'm really looking for someone who can provide a fixed monthly cost rather than keep bolting on additional fees every time ...

Dec 8 2018 by Steven Samuels
Shopify Orders Integration to Quickbooks Enterprise

Hello All! My company uses Quickbooks Enterprise Solutions hosted by Right Networks remote desktop. We are looing for a way to import/export or sync Shopify retail orders to our Quickbooks without having to manually enter each individual order. Anyone else out there encounter this same issue and possibly have a solution? Thanks!

Dec 5 2018 by Kameron Keel
How to deal with Shopify invoices

Hi there, i've looked over about 10 pages of this section but can't seem to find anything related to how everyone deals with Shopify invoices when it comes to tax time.    All my invoices are paid on credit card in Canadian dollars, they are invoiced in american dollars with a breakdown of how much was paid in GST, PST and HST depending on the shipping label.  I've started using quickbooks onli...

Dec 5 2018 by John Mathieson
Operating from Montreal, Quebec, Canada

Hey guys, I need HELP! I'm from Montreal, Quebec, Canada and I'm currently opening my first Shopify Store. My goal is to start a clothing brand and to sell my products through Print on Demand. Now, I'm trying to abide by all the laws and I want every single aspect of my online store to be legit. So I've obtained my NEQ (basically means that I've registered my company) and the next step wa...

Dec 5 2018 by ruelle
Selling 2 Product Groups Together - TAX RATE PROBLEM. HELP!

Hi, I have a problem with a combined product.  The product is effectively a bundle offering two product groups Food (with 12% VAT) and Non Food (with 25% VAT). Is there anyway to be able to sell these two groups of produts together and have Shopify acknowledge the difference in VAT? Either through an app or some custom coding?   Has anyone successfully managed to resolve this issue?  I...

Dec 4 2018 by Frank265
Wave Apps for accounting (free!) partners with Zapier

Wave Apps is a really great FREE accounting and bookkeeping app. This is the text from their FB post: Wave has partnered with Zapier, making it easier to connect Wave to all the applications that are critical to your business. With 1000s of Zapier integrations available, you can look forward to doing more by doing less. Learn more: http://bit.ly/2BEYNIm. Could be a game changer for a lot of ...

Nov 30 2018 by Kerstin K.
Shopify Calculating California Sales Tax Incorrectly?

It looks to me as though Shopify is incorrectly calculating taxes when "Calculate taxes automatically is clicked." TaxJar says: "If you only have one location in California, then you’ll charge two sales tax rates. You’ll charge your district rate to buyers located in your district, and the California state rate (7.25% in 2018) to buyers outside your district." https://www.taxjar.com/states/c...

Nov 14 2018 by gone wild
Update the taxlines at the time of checkout (urgent)

Hi there! I'm having a hard time in trying to find a way by which I can update the taxlines of the lineitems at the time of checkout. Actually I'm trying to use a third party api to fetch the tax amount from there and replace the tax calculated by shopify. Please if someone can suggest me any way. Please its urgent. Thanks

Oct 24 2018 by Vibhuti Choubey
tax_line not populated in json file back from Shopify...

Hi, Does someone have an idea ? That famous Charges taxes on my product checkbox is checked...  When, I look at the Shopify checkout on their site, the taxes show up.  The are in the email order as well... Below is Shopify response... {   "clone_url": "sdsadsadsadsad",   "completed_at": null,   "created_at": "2018-10-12T14:56:25-04:00",   "currency": "asdasd",   "presentment_cu...

Oct 12 2018 by do
Shopify deposting sales to wrong account in Quickbooks?

Hi there,   In Shopify, I have it set up to deposit Product sales into an sub-account of "Sales" called "Shopify sales," but for some reasons it's depositing into another sub-account of "Sales" I have that is called "Wholesale Sales." Any ideas on how to fix this?

Oct 5 2018 by Charles Parsow
How is everyone handling the new sales tax laws?

How is everyone handling the new sales tax laws that now require us to charge sales tax for online sales in many states?  And more states eveery month.  I'd like to hear from a lot of people on how they manage the tax rates, how Shopify handles the tax rates, what filing software you use if any and how you like it. What it's costing you and just basically everything you know or have to say abou...

Oct 2 2018 by Hayseed
Display GST inclusive product prices for specific region only

Hi, I have an Australian client who sells predominantly overseas.  So the product prices they work with are GST exclusive.  But to comply with legal requirements in Australia it is necessary to display the GST inclusive prices within Australia. How would I go about this?   Essentially I would like to follow this tutorial, however only apply it for Australian visitors / customers.  Also...

Jun 20 2018 by VWD
VAT Conflict on Digital and Physical Products

I’m a new startup based in the UK selling both Digital and Physical products and have a low expected annual turnover (below the UK VAT threshold). I understand all sales of digital products to EU customers must collect VAT and make a submission. I intend to do this through the MOSS scheme in the UK. To join the MOSS scheme, I had to voluntarily register for VAT. It now appears that because of t...

May 22 2018 by Robin Whalley
Taxes Mexico

I would like to explore the topic of ecommerce business taxes in Mexico in order to better help merchants develop their online stores. As you all know this country has very specific needs with regards to electronic invoices and CFDIS as they are called. Please feel free to contribute and join the discussion.

May 15 2018 by Tomás | Kameleon ...
Finances summary: add filters for discounts

Hi, When I run a finances summary, I am unable to know what are the discounts for. Each month, we distribute promo codes for medias, customers refunds, etc. In the finances summary, I would like to filter discounts by promotional codes used so I would be able to know exactly what was the purpose. Is there any plug-in or solutions to do this ? Best regards

Apr 13 2018 by Marc-Andre
Taxes calculated differently despite identical orders

I just received an order from a customer that is identical to an order she placed a month ago.  For some reason Shopify automatically caluclated the taxes differently.  Specifically, the customer resides in Brooklyn, where the store is.  Shopify correctly charged the correct taxes for a Brooklyn address - 4% for State, 4.875% for Kings County.  However the most recent order was charged the 4% S...

Apr 9 2018 by Greg Rubin
Ireland-Dropshipping-China suppliers-International shipping- Taxes???

Hi to everyone. I just recently start my dropshipping store in Ireland.  Can anyone tell me what do I need to know about taxes?  So far as I understand I have to pay sales taxes for some countries.    Here is what I did: I selected countryes where I'll ship my products  I went to taxes setting Select (Charge taxes on shipping rates) Then under that was my Tax rate with a...

Mar 29 2018 by Robert Kovac