Title Replies Last Post
Taxes (with Printful)

Hello, everyone. I'm selling t-shirts through Printful. They are my only product. I set up my shipping to match Printful's (not automatically, I had to manipulate it based on weight as I do not have the Shopify plan that lets me override its Shipping settings with Printful's), but I'm confused about taxes. For the U.S., I assume there's nothing I need to worry about, as Shopify has already s...

Aug 19 2018 by Ann
Shopify store in the European Union

Hello everyone,  I am currently a resident of Bulgaria - a country in south-east Europe (part of the European Union) and plan to open a Shopify store. My idea is to have the business entity set up in Bulgaria and sell all the goods to customers from Germany (also in the European Union). I was curious if anyone has experience with selling from one country in the EU to another. I am specifical...

Aug 18 2018 by Simeon Kostadinov
My Printful and Shopify profit not adding up?

Hey, so i have recently made an e-commerce website with shopify and im using printful as an app to create my apparel with. In the last month ive sold $190 (aud) worth of apparel and only recieved $15 profit?, while Printful has a report saying i should of made close to $60 profit. Also when a customer purchase's a product shopify charges my linked visa card the total amount the customer h...

Aug 16 2018 by Peter
VAT relief for UK customers, prices displayed and invoicing

I set up my store earlier this year. I sell wigs and hair pieces, offering international shipping.  If a person living in the UK wears wigs/hair pieces for a medical reason they can qualify for VAT relief (zero VAT) on their purchase. I have now VAT registered so I can offer this to UK customers. Other UK based wig companies are offering the VAT relief in different ways- either using a disco...

Aug 16 2018 by Nick
Shopify Payout times = accounting nightmare

Is anyone else experiencing accounting difficulties based on the fact that Shopify reports show sales based on the date according to your time zone, but Shopify Pay determines payouts based on UTC time zone? I'm not talking about the days in between sales and deposit. I'm talking about the actual cutoff times. For example, let's say that Shopify sales for a business day shows that $2000 tota...

Aug 15 2018 by Alex P.
Sales tax exemption US

We have certain customers who do have a sales tax exemption. Is anyone aware if we forced by law to offer an upload for the tax exemption or if an field during checkout with a tax number would be enough?

Aug 15 2018 by Nick
Reconciliation of Paypal payments

Hi, I have a question regarding paypal reconciliation. So we are using Xero as the accounting software and we have shopify integrated/ all the transactions are pulled through nicely except the part refunds, but that's not my issue. As a method of payment PayPal is one of them, and we have PayPal set up in Xero as a bank which helps also by pulling through all the transactions. Howev...

Aug 14 2018 by Nick
VAT included / excluded

Is there an option with which we can have the prices on our website include with the VAT but on the print order the overall price is split up in the product price and the VA taxes?

Aug 13 2018 by May
VAT exempt

I have trawled the forums and cannot see a solution to this. We have several disabled customers who can claim Vat Exemption on most products. Now i can tick them as tax exempt when they have registered so thats one part of the problem solved, however we have a few products which are not eligible for vat exemption. If they are marked tax exempt they get exemption on every product, so there is th...

Aug 13 2018 by Nick
Tax Component Showing at Checkout

I'm wanting to get the tax component (10% for my region) to show up at the checkout stage so my customers can see the amount if needed. Is there any way I can do this?   many thanks, Dan

Aug 13 2018 by Addison
How Do I Share Tshirt Profits With Design Owners and Handle Income Tax?

Hi, Brand new to this site. Also, this will be my first time using Shopify, though I've built several Wordpress sites and I know something about internet marketing. I'm working on a site where I'll be selling my own Tshirt/merch designs, ones where I'll own the copyright or have the license for, and I'd also like to sell the designs of other people I know.  And when I say other people, I'...

Aug 11 2018 by Nick
Taxes in the Philippines

I'm a bi tnew in shopify and still learning. I would like to know how to handle taxes specific in the Philippines? Do I need to register my business and get a business permit? Do I include the taxes in the price or not? Thank you.

Aug 8 2018 by Nick
is it possible to know DURING CHECKOUT if a promo applies to a product a...

a discount code is reflected as its own line after subtotal, then showing the total order amount. but if the order is 3 items and only 1 is qualifies for the promo code, is there a way to know BEFORE CHECKOUT what the price of that 1 item is (with the applied promo)?  we can pull it after checkout of course, for partial order returns, but want to see if it's possible to calculate at the chec...

Aug 8 2018 by Nick
Accounting app/software linked to Shopify, Amazon, banks, Paypal...

Hi! I am looking for a bookkeeping app/software to replace my good old free Excel, that could synchronize automatically with Shopify and Amazon sales, and that can download automatically bank data (especially Carver Bank) and PayPal..?   Thanks!

Aug 7 2018 by Nick
Creating pricing and tax structure for non-US stores

Hi there, Are there any plans to make the pricing and tax settings more user friendly for non-US stores? I have just moved over from BigCommerce and can't believe that I am not able to set up my store to sell both locally and internationally. The tax rates and pricing structure settings dont allow for me to do this without customisations however this affects my ability to use apps such as...

Aug 2 2018 by Adam Epp // AE Media
Refunds not working with Quickbooks integration

Hello Everyone  I am having  an issue with the refunds, since they are not importing into quickbooks. The easy solution is to create the refunds manually in QuickBooks, but I want to know if there is a solution that didn't imply so much manual work. Any ideas?   Thank you  

Jul 18 2018 by Auburn
State tax not calculating.

Hi Shopify forum! I am having an issue with sales tax. I want to collect sales tax for Massachusetts, and I think I have it set up correctly, but whenever a customer from Massachusetts checks out through our shop, we see the line "State Tax (6.25%) but it calculates to a $0.00 value. So, we are not collecting tax on the goods, and we need to be. Any ideas on what we are doing wrong?  Than...

Aug 2 2018 by Ann

I have a German based shop, for switzerland I don't want to add tax, I activated this:   All taxes are included in my prices YES If selected, all taxes will be calculated using this formula:  tax = (tax rate * price) / (1 + tax rate). For example: £1.00 at 20% VAT will be £0.17 (rounded). Charge taxes on shipping rates (US shipping taxes automatically calculated) YES   WHEN C...

Aug 2 2018 by Sabine Mohr
Tax codes/GST (NZ)

Hi Guys!!  I'm getting ready to launch my new store. After weeks of planning and finding products etc, I've found that I may need to register as a business for tax purposes. Does anybody know if there is a minimum profit you need to have made before doing so? can it be done after launch? I mean should I not make any sales, I don't want to be stuck with a bill and business banking accounts et...

Aug 1 2018 by Till Man
No Invoice available for payouts

Hi For the last two months I have not be able to download an invoice for my payouts, it just says no document available even though there are transactions.  I am using stripe.  Any ideas? Sorry I am not able to paste a snippet of the message here, it wont let me. Thanks Dawn  

Aug 1 2018 by Nick