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Topic
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59
Last edited May 14, 2013

Pointing my domain to Shopify DNS or IP This post is outdated

I own my own domain, but I want it to do what Shopify example sites do like http://www.sugar-baking.com It appears they have their domain pointing to a shopify DNS or IP address. Each click of a link displays in the browser's address bar.

The instructions tell you to use a "cname" which I do not want to do. I don't want people going to shop.mydomain.com. I want them to go to mydomain.com just like the shopify examples show me you can do.

I also do not want a stealth redirect (iframed) or a standard pointing, which simply flips you back to storename.myshopify.com

Can someone please tell me if some stores are allowed to point to an IP address, or if there is a better way? I use POWWEB.com if that helps (which is not mentioned in the wiki instructions, but changing cnames is usually the same everywhere).

I can't share my domain name because this forum is crawled by Googled search and I am days from registering my LLC and don't want that out there just yet.

Thanks much! :)

http://stonesrivercompany.com | Twitter: http://twitter.com/stonesriverco
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Replies
Jamie Chief Officer of Funness shopify.com/plus
Posts:
5856
February 18, 2010

Hi cg!

A CNAME record can be anything including "www" which is what you want for your CNAME record.

From the wiki:

Shopify gives you a free xxx.myshopify.com style domain for your store. For most customers this is enough but some customers want their own www.myshop.com style address for obvious reasons.

 

So follow those same instructions. Add a new CNAME record for www.your-domain.tdl that points to you myshopify addy. Then do a 301 redirect of the root domain name (usually connotated by the "@" symbol in most domain managers) to the CNAME of www that you just created. Then you just need to claim your domain name under DNS and Domains in the admin of your store. Most of the registrar instructions are fairly close to each other. 

HTH!

http://evolvedesign.co ::: http://twitter.com/bacchus
Posts:
59
Last edited February 18, 2010

I'll give it another try, but are you telling me this will then not require a person to use a "www" in my address? When I tried this, not using the "www" caused the domain to not work.

----

Sorry, I have no idea where to do the 301 stuff. None of my A or MX records show an "@" symbol as an option and all require an IP address. My CNAME record asks for an "alais" and a "hostname."

I use POWWEB, and the wiki instructions here are for other services. Does anyone have instructions for making this work using POWWEB?

http://stonesrivercompany.com | Twitter: http://twitter.com/stonesriverco
Posts:
5823
February 18, 2010

cgrantham,

You use a 301 redirect from the root domain (no www) to the www subdomain.

Caroline from http://11heavens.com ∴ mllegeorgesand AT gmail DOT com
Jamie Chief Officer of Funness shopify.com/plus
Posts:
5856
February 18, 2010

Alias= WWW

Host = yourshopname.myshopify.com

301 = domain name forwarding

forward all traffic from mystorename.com to www.mystorename.com

then you're done. (don't forget to claim your domain in the admin and make it primary)

http://evolvedesign.co ::: http://twitter.com/bacchus
Posts:
59
Last edited February 18, 2010

Caroline, thanks for that, but just saying it doesn't direct me. It's like me telling "you just take a flimflam and schmow it up the buyah." What I need are directions. Where do I access the root domain? what file of field edits the 301 redirect? The wiki is great using specific directions for specific services, but not for mine. Thanks for any specific guidance.

-----

Jamie, If I follow your instructions, this is what I'd do if only I knew where the 301 field is:

  >for Alias, I would enter "WWW"

  >for Host, I would enter "yourshopname.myshopify.com" where "yourshopname" is my shopname.

  >for 301, I would enter "domain name forwarding" (which doesn't make sense to enter. It's not a command)

  >"forward all traffic from mystorename.com to www.mystorename.com" sounds easy, if only it instructed how.

I've already claimed the domain within Shopify. Thanks!

http://stonesrivercompany.com | Twitter: http://twitter.com/stonesriverco
Jamie Chief Officer of Funness shopify.com/plus
Posts:
5856
February 18, 2010

Looks like you're going to have potential issues. Looks like you dont have support for 301 redirect or domain forwarding.

http://www.powweb.com/knowledgebase/read_article.bml?kbid=5509

That's pretty sad, this is a standard feature for most registrars. You may want to call them. Both of their methods will break your CC processing. Cannot run in a frame.

From their page:

URL - your domain points to a URL outside your hosting account. Choose either a standard or a stealth redirect.

Standard Redirect - creates an HTML file that redirects traffic to the address you specify. Your visitors will see a blank page for a moment while being redirected to the target URL.

Stealth Redirect - creates an invisible frame set with the target URL in the main frame. Visitors will see the original URL in their browser window and the page of the target URL in the middle. Users will navigate within the frame set and the original URL should not change.

May be time to shop for another registrar.

http://evolvedesign.co ::: http://twitter.com/bacchus
Posts:
59
February 18, 2010

Thank you much! I'll give them a call. This might be worth noting in instructions before customers like me get this far down the road :) I'll report back if I find a fix.

http://stonesrivercompany.com | Twitter: http://twitter.com/stonesriverco
Jamie Chief Officer of Funness shopify.com/plus
Posts:
5856
February 18, 2010

"you just take a flimflam and schmow it up the buyah."


That's awesome :P

I needed a good laugh. I'll have to remember that one.

http://evolvedesign.co ::: http://twitter.com/bacchus
Jamie Chief Officer of Funness shopify.com/plus
Posts:
5856
February 18, 2010

This might be worth noting in instructions before customers like me get this far down the road :) I'll report back if I find a fix.

There are a lot of messed up domain registration places out in the wild, so it is hard to account for all of them and their ""you just take a flimflam and schmow it up the buyah"" ways. I end up getting clients to switch registrars about 50% of the time before I start doing anything. You have got have the tools to work with.

 

http://evolvedesign.co ::: http://twitter.com/bacchus
Posts:
59
February 18, 2010

Heh, that was funny, huh? ;) OK, I found out I CAN do a 301 redirect using my .htaccess. I'm doing that now and will know in a day or two if it works. POWWEB says it should. I'll post instructions here once I see it works for future searches. Thanks very much for your patience and instruction. it helped tremendously to get me to ask the right question of my registrar ;)

http://stonesrivercompany.com | Twitter: http://twitter.com/stonesriverco
Posts:
59
Last edited February 18, 2010

POWWEB USERS SOLUTION:

1) go to CUSTOM DNS within your control panel
2) choose your domain from the drop down in the upper right corner of the resulting page
3) scroll down to the CNAME area and click "add more"
4) for the ALIAS field enter "www" without the quotes.
5) for the HOST NAME field enter "yourshopifystore.myshopify.com" without quotes and where "yourshopifystore" is the name of your store
6) save and then go to your FILE MANAGER link from the main control panel.
7) create a folder for your domain within "HTDOCS"
8) inside that folder place a txt file and rename it ".htaccess" without the quotes
9) add this code:

 

Options +FollowSymLinks
RewriteEngine On
RewriteBase /
RewriteCond %{HTTP_HOST} !^yourdomain\.com$ [NC]
RewriteRule ^(.*)$ http://yourdomain.com/$1 [R=301,L]

 

This will do a 301 redirect

10) Got to DOMAIN POINTING MANAGER within DOMAIN CENTRAL
11) for your domain you want to direct to shopify, select SUBDIRECTORY within POINTER TYPE. Under POINTS TO, add "htdocs/directory" where "directory is the folder you created in step 7.
11) Now, claim your domain within your shopify admin under PREFERENCES > DNS and DOMAINS.

That should do it. Hopefully I didn't leave out a step.

http://stonesrivercompany.com | Twitter: http://twitter.com/stonesriverco
Jamie Chief Officer of Funness shopify.com/plus
Posts:
5856
February 18, 2010

Thanks for writing that out! I'll add it to the wiki right now for future powweb folks.

http://evolvedesign.co ::: http://twitter.com/bacchus
Jamie Chief Officer of Funness shopify.com/plus
Posts:
5856
February 18, 2010

Nevermind! Some little imp beat me too it ;P

http://evolvedesign.co ::: http://twitter.com/bacchus
Posts:
5823
February 18, 2010

Fantastic! I don't think you left anything out. I read the whole thing. It is as if I was there. Perfect.

http://wiki.shopify.com/DNS#Popular_Registrars

http://wiki.shopify.com/Powweb

Caroline from http://11heavens.com ∴ mllegeorgesand AT gmail DOT com
Posts:
5823
February 18, 2010

Jamie, LOL... sorry.

Caroline from http://11heavens.com ∴ mllegeorgesand AT gmail DOT com
beeohhbee Member
Posts:
2
Last edited July 09, 2011

I have followed these steps to try and get this to work with my powweb hosting and shopify shop, but to no luck. Possible because Powweb has changed their control panel? and there is no longer the option for "alias".

And every attempt to update the DNS within Shopify results in a "failed".

Also, I'm not sure if this matters at all,but I'm trying to have the domain be "http://shop.portlbc.com"

Any help would be greatly appreciated…

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Ken Hui Shopify Partner
Posts:
120
July 09, 2011

Hi beeohhbee, I just helped someone moved over their domain. Let me know if I can help.

Specialized in setting up/customizing Shopify, coupon/discount code management, CSS, XHTML, JavaScript, Ajax, jQuery and SEO. Contact me @ mlkhui@gmail.com
beeohhbee Member
Posts:
2
July 09, 2011

Yeah, I would appreciate any help. I'm using Powweb and from everything I've read, it seems like there's not a very simple way to set up Shopify.

I've gone through all the steps in this thread, as well as trying what was listed here: http://wiki.shopify.com/Powweb and from here: http://forums.shopify.com/categories/1/posts/51408

But have not had any success. Please let me know if you have any tips of more articles I could read.

Thanks.

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