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Topic
Posts:
42
May 16, 2006

Downloadeable Products This post is outdated

Is there / will there be support for non-tangible products in Shopify? It would be nice to be able to mark a product as intangible to skip all the shipping headaches. I'd love to use Shopify to sell ebooks and downloads, but can't seem to figure out how right now. Brandon
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Replies
Posts:
2055
May 17, 2006

Yes we will work on this after launch. The focus was physical goods because thats where our own expertise lays.

We will add digital goods to shopify while working together with our userbase to make sure we get this feature nailed as elegantly as physical things.

Tobias Lütke - Shopify CEO // http://twitter.com/tobi
Kat Member
Posts:
1
May 30, 2006

Any time-frame as to when this feature would be implimented?

Posts:
3
May 31, 2006

I’m also watching this thread with interest.

Posts:
3
May 31, 2006

im also interested…

ol1barn3s Member
Posts:
2
May 31, 2006

+1

Sean Devine Member
Posts:
1
June 03, 2006

I’m also really interested in this thread. Any update on your plans for digital product support?

Posts:
42
June 04, 2006

Let me know if you need any guinea pigs for this – I’d love to help get it up and going. I have an ebook I’m thinking of publishing soon and Shopify seems like the perfect solution if we can find a way to get downloadable products working.

Posts:
1
June 06, 2006

We are also interested in using Shopify as a vendor to sell a service (or intangible product) rather then an actual tangible good.

Our business provides professional digital photo manipulation and restoration. Therefore we are looking for a web-based solution where the user can select a service (which Shopify does very well), upload their image (via a custom form?) and pay via credit card or paypal.

I have loved everything I have seen from Shopify, but does this sound like too custom of a business model to be able to use your service?

masukomi Member
Posts:
2
June 06, 2006

I’m also interested for selling physical and downloadable copies of books.

Posts:
4
June 07, 2006

+1

I am also interested in this feature, i need it to implement a template store

Posts:
2055
June 07, 2006

feios: Are you guys going to make shopify themes?

Tobias Lütke - Shopify CEO // http://twitter.com/tobi
Posts:
4
June 07, 2006

This isnt in my plans but maybe :) who knows, when i will finish some work that i have i will make some themes. You can contact me by email or any im if you have some ideas to discuss it :)

msn: feios@wpboard.com yahoo: spooky_dj skype: wpboard

Posts:
4
June 07, 2006

You give me one nice idea buhahahah :) do you know what i’m thinking about?

Yes yes yes :) i am thinking about this :)

Posts:
8
June 07, 2006

hahah cool huh? that’s a good business

robster Member
Posts:
2
June 09, 2006

I’d love to be able to sell downloadable products too. Thanks

Posts:
1
June 12, 2006

Unspace folks would like to +1 this.

As an intermediate option (instead of a huge backend change for this) you could consider implementing something like an IPN for a specified URL. So, if a user purchases a product, a URL is hit with certain post parameters.

It might be referred to as a Shopify Purchase Notification (SPN).

http://www.somesite.com/spn/incoming! transaction_id: 3432 product_id: 12 email_address: santos_clause@gmail.com

The sites internals could send out an email to the user with instructions for completing the subscription/download, etc.

Should be a relatively simple thing to add if its not already in there.

And, you could easily write something like the Paypal plugin to handle the requests in Ruby so that parsing isn’t even an issue for developers.

Just a few thoughts!

-hampton.

Posts:
26
July 07, 2006

Add me to the growing list of shops looking for capabilities to sell digital content.

Thanks! Malcolm

nswtrader Member
Posts:
2
July 31, 2006

pretty please

Posts:
1
August 03, 2006

me too :D

Posts:
2055
August 03, 2006

The problem with digital goods is that before I can implement them shopify needs multiple tax tables support. Digital goods are taxed differently from physical goods all around the world…

Tobias Lütke - Shopify CEO // http://twitter.com/tobi
masukomi Member
Posts:
2
October 29, 2006

What’s the status of the multiple tax tables support? Is it being worked on? is it on the list to be worked on anytime soon?

I’d really love to use Shopify but without downloadable products I can’t.

Posts:
26
October 31, 2006

QUOTE: The problem with digital goods is that before I can implement them shopify needs multiple tax tables support. Digital goods are taxed differently from physical goods all around the world.

IDEA:

I would like to sell a downloadable software product. Can I ship a postcard with the license code (the ‘physical product’ for tax purposes) BUT also provide an immediate download with temporary license code after my sale has been confirmed by Shopify?

Let’s all think out of the box to make the sale of digital content a reality on Shopify!

Malcolm

Posts:
4
November 06, 2006

Another vote for the option to sell digital downloads on Shopify.

I’m going to be selling a downloadable product very soon. I’d love to go with Shopify, but the lack of digital product support is holding me back. Please add this feature!

enrique550 Member
Posts:
10
November 06, 2006

for the love of all things good, please let this option happen :)

Posts:
26
November 06, 2006

Benek and Enrique,

Let’s keep this thread alive and active!

Thanks for your feedback,

Malcolm

Posts:
26
November 12, 2006

Re-bumping this thread … is anyone else interested in selling downloadable products besides those posting on this list? (if there’s no other interest then I’ll stop bumping and shut up)

If anyone is selling downloadable content via Shopify, I would appreciate hearing more about your techniques.

Malcolm

Posts:
33
November 12, 2006

I agree, need this too

Posts:
2055
November 13, 2006

Its one of the most common feature requests we get by email as well.

Tobias Lütke - Shopify CEO // http://twitter.com/tobi
Posts:
26
Last edited November 13, 2006

Tobi,

I understand your point about different taxes for downloadable vs. physical goods … but if your Shopify stores promised (see footnote) to send a registration postcard with license code info (“the physical goods”) to customers who purchased downloadable products, could we take the tax issue off the table and work together to come up with a technique for selling downloadable content???

If we all agree to keep our requirements simple, can you work with the Community to come up with an interim solution?

A first step (IMO) would be the ability to have Shopify make a simple HTTP GET request with the URL coded using Liquify -AND/OR- have Shopify email a text message coded using Liquify to a specific email address after a sale transaction has completed successfully. Incidentally, this type of feature would also help those of us with the need to track affiliate sales.

I’m a huge fan of Shopify – treading water with my fingers crossed hoping to come up with a way to use your service vs. suffer the pain of using an alternative ecommerce service.

Thanks for listening,

Malcolm

FOOTNOTE: A future release of Shopify could send this postcard (“physical good”) automatically for a $1 fee ala Freshbooks.com’s technique for mailing invoices (Freshbooks exposes an API for this as well). With a Liquify coded email notification of a sale, existing Shopify customers might even be able to code this type of purchase link to automatic mailing themselves?

Posts:
4
November 15, 2006

I don’t have any great ideas for how to make this work, but I’m so eager to see this happen that I’m keeping this thread active.

I’m not a huge fan on the postcard method, simply because it could be a hassle to do. But as a short term solution until something better comes along, it sounds like it’s worth a try.

Personally, I don’t care about tax or anything. I’m currently living in New Zealand and plan to sell my digital product to people all over the world. I don’t think I’m going to be taxing anyone, so that’s not a concern for me. But, if it’s something that must be worked out before downloadable products can be a reality, then so be it.

Basically what I want is this:

1. People come to my website and purchase the product (payment through paypal for now).

2. Once transaction is accepted, person gets redirected to secure download page (or maybe better – receives link to secure download page in an automatic email).

3. person goes to page and downloads product.

4. that’s it. And of course the download page is very secure and the file can only be downloaded from authorized purchasers. Maybe the email with download link also includes a one-time expiring password that get’s them in.

To be honest, I don’t know the technical aspects of how this is done, so I don’t know if this request is asking to much or not. But I do know that similar functionality is availble elsewhere so I hope it would be a possible addition to Shopify.

For now, I’m just going to sell my product through Paypal and then email them the files. Not the best method but it works. The second that downloadable products are supported through Shopify I’m signing up and creating my store here!

Posts:
1
November 22, 2006

I’m seeking out an ecommerce solution, we have a large customer base, we will be selling tangible products as well as digital. I’d appreciate it if you let me know when this is finished, I am very interested in your service but am held back because of this one problem. Let me know when this is a possibility.
-Patrick Jacks
The Cause USA

mooktakim Member
Posts:
1
November 22, 2006

Subscription support would be great, along with digital products.

I want to setup recurring payments. but at the moment i can’t.
I have however added £0 for delivery charge, to enable digital products, that don’t get posted.

Posts:
1
November 26, 2006

I too am intested in downloadable products. The guys at CubeCart have it working very well, includinig storing the products in folder that is outside of the root, as well as a ‘allowed number of downloads’ and ‘download expire time’. Can’t we poach the code from them?

Thanks,

DT

Posts:
3
November 27, 2006

I’m also very interested in this!
Thanks

enrique550 Member
Posts:
10
November 28, 2006

I hope this happens…though http://payloadz.com is a good meanwhile solution

Posts:
4
November 30, 2006

I just discovered Ejunkie which looks like an excellent service for my needs. For the time being I’m going with them. Would love to see it come to fruition as a Shopify feature though.

jadedknight Member
Posts:
8
January 16, 2007

I would love digital goods too!!

Posts:
1
January 22, 2007

I’m waiting for the downloads to be added to Shopify too!
PLEASE make it soon!
Keep me posted!!

benny Shopify Merchant crisis.myshopify.com
Posts:
16
February 04, 2007

+1 I need this !!!

Posts:
1
February 21, 2007

I am following this thread with great interest as well! +1

http://www.funfacegames.com
Posts:
21
March 01, 2007
g
1
upvotes

throwing my +1 weight into this as well

Posts:
8
March 02, 2007

This would by far take Shopify to the top! I wouldn’t be suprised to see Google buy you guys like they did youtube! You guys struck gold here fellas.

Once you figure or sort out digital content, it’s over!
Although, being in the recording business, there are ALOT of legal issues involved with such a venture. There are mechanical royalties, master royalties, the question of “Is this person authorized to sell this content….” etc. If not done correctly, some pissed off record industry drone could cause alot of headaches.

You got my support all the way! Move over itunes, shoptunes is coming! hehe….

hypersigil Member
Posts:
51
March 02, 2007

Do it you must.

miss jo Member
Posts:
5
April 05, 2007

I think it’s been almost a year since this thread started, you would think there would be a solution by now?

+1 I would love it to be intergrated into Shopify so that I can get my store up and running.

Posts:
1
April 19, 2007

+1

This would be incredible. Please do develop this if it’s possible, and give us some hint as to when it might be released?

Posts:
4
June 18, 2007

is no one bugging you guys about this? Would love it too. Thanks.

Posts:
407
June 19, 2007

We’ll be tackling downloadable products this year: http://blog.jadedpixel.com/2007/6/2/1-year-old

Cody Fauser Shopify – CTO
Jamie Chief Officer of Funness www.evolvedesign.co
Posts:
5839
June 19, 2007

Rock the Casbah!

http://evolvedesign.co ::: http://twitter.com/bacchus
Posts:
2
July 19, 2007

Well I guess you can add me to the list of people interested in being able to forward someone to a secure page where they can obtain the downloadale file.

I will be offering patterns in pdf formats and this would make it so easy to do.

Add me to the list!

Anita Member
Posts:
1
July 22, 2007

Please add my vote as well. Have tried Payloadz-very disappointed with customer service-and have just discovered E-Junkie(who have so far impressed me with their customer support). Are you able to create a scenario where I could build my store with you and integrate a PayPal ipn handler for the time being? It may allow for a bridging solution.

Also, I live in Ontario, and my bookkeeper tells me that I don’t have to charge tax for downloads (PST) and just have to remit GST when I break $30,000 per year but that notwithstanding lets talk about tax. Other shopping services don’t charge tax for downloads. Most vendors who sell downloads just back the tax off their price when they do their bookkeeping. It’s the vendors responsibility to remit, not Shopify’s. For an Ontario example, if a $10 download (cost to consumer) is sold and tax is remitted on this product by the vendor, the vendor takes $10 and divides by 1.14 (current tax rate for both taxes in Ontario is 14%), giving the vendor a result of $8.77 (give or take a penny) for the vendor’s price after tax. The vendor then takes $8.77 and multiplies by 6% (53 cents) and 8% (70 cents) and remits these amounts to the appropriate levels of government finance. Shopify takes commission from the gross price, being in this example $10 at 3% is 30 cents, which the vendor or vendor’s bookkeeper then writes off as an expense. I don’t think given some of the figures others are charging, that any vendor would begrudge Shopify their 3% of price including tax, even if it does end up being closer to 3.5% or thereabouts on the price after tax.

Others are welcome to comment and share their feelings if this is a keystone point for the Jaded Pixel lads.

Thanks for wading through the example.
Anita. also welcome to email me ay.kuno@gmail.com

Jared Burns Shopify Advisor get.sy
Posts:
496
October 24, 2007
Jared Burns, CEO at Getsy (http://get.sy)

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