Unanswered Topics

Create new topic

  Title Replies Last Post
Feature Requests Here

To make a feature request truly count click on the button below to create a feature request email. In the subject line use "Feature Request". The feature requests through this channel are looked at by the developers. A random post in this USER forum will likely go completely unnoticed and thus be a fruitless waste of calories to type out your post.It takes only a moment...

Jul 27 2011 by Jamie
Reporting Bugs

If you run into a bug with the system, please contact Shopify Support. They are staffed 24/7 and will be able to escalate issues to the proper team. We continue to invite you to provide your insights and feedback on how we can improve Shopify in this forum. We listen to all of your feedback, even if we can't implement every suggestion. This forum is also a great place for you and ...

Sep 4 2013 by Jonathan Snook
How do i translate this?

Im about to translate my shopWhich file should i open to translate the text in the right corner in the top of my shop?  http://www.wolff-art.dk  

Today by Jakob Wolff
Cart Permalinks For Better Conversions

So I have been trying to add a CTA button above my carousel to link people to the cart page with the item already in the cart ready to go.This is to help boost our conversions we already have a 7% conversion rate but looking to make that clime a little more since we have reached our goal of becoming top 3 for most search terms.I have been following guides.The error I seem to be running into is ...

Today by JD Farrell
Use of barcode reader with web applicaiton

Hello everyone, just wanted to ask if its possible to use a barcode reader with shopify web application(not the POS). Im interested in using shopify for inventory tracking only as im not ready yet to integrate the shopify POS.Thanks in advance 

Today by Alex
How to display product tags ?

how can i display product tags on each product page ? like in skreened for example : http://skreened.com/ilovenetflix/netflix-spirit-animal

Today by Reigo Vilbiks

Hi, I live in Mexico City and have an online store for organic products...food. We deliver once a week to each region of the city...so according to the zip code, I should be able to assign this shipping day at checkout. I have my own delivery platform so I don´t need to be connected with Fedex or UPS. I would also like to ask my customers to specify which hours they available and if the p...

Today by El Buen Campo 2014
Visual Product Customizers & Configurators

I've seen a number of posts asking about visual product customizers & configurators for Shopify. I wanted to let people know about Synoptive, a company that makes configurators for Shopify.Synoptive provides a cloud-based platform for visual product configurators and customizers. Photorealistic visual product customizers can be built quickly and affordably. They can be integrated s...

Today by Dan Goldman
Page layout with Minimal theme

I'm having some problems laying out pages in the Minimal theme. The homepage is laid out with the built in span divs, so the 3 featured images line up perfectly in 3 columns, one row. From what I understand, if you build the divs to add up to 12, they will be aligned correctly, and that's what happens on the home page.However, when I try to use the span divs on a new page, the layout br...

Today by Che Patterson
Responsive theme - NEW STANDARD

Hi,I understand that NEW STANDARD is a responsive theme, however when I launched it, I realised that it is not mobile-optimised. Is there any settings I need to change? Please advise.Thank you.IO

Today by Top of the Heels ...
Inventory CSV Column Question

OK so I uploaded my CSV file with roughly 18000 products with the images linked to a URL where I have them stored on a separate server which made it easier for bulk upload.  Problem I'm having is that I have values in the inventory column but the do not display on the site after the import.  Not sure what I'm doing wrong and  I have read the guides on the import process a...

Yesterday by Alex
Google Analytics Ecommerce Duplicating Transacted Sales

Hi,I have a problem with revenue data in google analytics. My orders will show 2x or 3x the actual order value and the number of SKU's sold. I'm sure I do not have any duplicating tracking scripts and I've also found this thread that appears to be the same problem I have. Some fix was mentioned, but apparently mine isn't working. Can someone help me out here? Thanks!

Yesterday by Bob S
Bulk Update to Product Descriptions

Is there a way to do this? I see how you can export your products and update things like the titles and metatags, but I don't see an option for updating the product descriptions in a similar time saving solution. Does anyone have a solution for this?

Yesterday by Angela Stoner
Making the variants 'bag of 10' account for 10 items of stock, 'bag of 5...

This is probably easiest to explain with an example, so let's say I'm selling buttons. I create a product called 'Red Button' and add 3 variants to this product: 'Bag of 10', 'Bag of 50' and 'Bag of 100'. I've got 500 Red Buttons so I set the levels of stock to be 50, 10 and 5 respectively, but straight away there's a problem there - the product n...

Sep 21 2014 by BBG
Customer Cache Settings Affecting Same Day Orders

We are a florist and offer same day delivery orders up until 4 pm M-F and noon on Saturdays. We have been getting at least a couple orders a week after this cutoff time which we presume is from a client starting the order process and selecting the date and then returning to the cart and finishing the order after our 4 pm or noon cutoff time and their browser still allows them to place the order...

Yesterday by Courtney Leonard
What's the fastest way to import ~24000 products?

I want to import ~24000 products to Shopify. What is the fastest way to do this?I've tried the default Products > Import > CSV but it takes a long time.Didn't try to import the products using API yet.I'd love to hear about your experiences and suggestions.Cheers!

Yesterday by Narek Aramjan
How to exclude specific file from google indexing?

Hi, I am a Shopify developer posting this on behalf of my client.Within a certain liquid page template that I created for an HTML page, there is a block of javascript code that contains the URL of an Excel file that was uploaded via the Shopify admin (i.e. Settings -> Files page). This Excel file is currently being indexed by Google, and my client would prefer to prevent this. What...

Yesterday by Kenneth
Store Structure

Hi,I've been doing lots of googling, but to no avail so thought i'd take to the forums for some advice.We have a store that sells artwork. I have a page that shows all of the Artists (vendors). I'd like to further categorise them in to groups of Painters, Sculptors, Printmakers and Ceramicists.Is this possible?ThanksRoger

Sep 21 2014 by kaitelis
help with adding content to my website

Hi everyone,if anyone can please give me any advice on the following... I need some extra content for my website. Its a vintage store so I possibly thought either copying some text about vintage or links to someones blog? Could I do that?Would just links to other website forums about vitage etc count as content? what about any vintage vids or vlogs from youtube, could I do that? ...

Yesterday by stephanie butt
Product Description Glitch

I've had this problem on and off. It seems to come and go for no apparent reason. What happens is I'll write out my product description and hit save, resulting in all of it but the first letter I typed being deleted.For example, if I type this in my product description:This dress features a racerback and fun print.I'll hit save, and this is what I'm left with:TIf I try again, ad...

Sep 21 2014 by Dennis Faltis