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Feature Requests Here

To make a feature request truly count click on the button below to create a feature request email. In the subject line use "Feature Request". The feature requests through this channel are looked at by the developers. A random post in this USER forum will likely go completely unnoticed and thus be a fruitless waste of calories to type out your post.It takes only a moment...

Jul 27 2011 by Jamie
Reporting Bugs

If you run into a bug with the system, please contact Shopify Support. They are staffed 24/7 and will be able to escalate issues to the proper team. We continue to invite you to provide your insights and feedback on how we can improve Shopify in this forum. We listen to all of your feedback, even if we can't implement every suggestion. This forum is also a great place for you and ...

Sep 4 2013 by Jonathan Snook
Can I place a product in multiple categories?

For example, I have a dual use product that can fit in both Category A and Category B. How do I set up my site so that it appears in both Category A and Category B drop down menu at the top? Thanks!EDIT: I use .csv upload.

Today by Zack
Product Description Table

What I'm trying to do is create a table with two columns and X number of rows that displays in the first column the descriptive word (color or size for example) that informs the reader about what the second column means (blue or large). Then if it is at all possible, when uploading the products to the store - when it asks you for product name, type, description, price, etc. - coul...

Today by Zack
Shopify Traffic Stats vs Google Analytics

I get widely different numbers for visitors from Shopify Traffic Stats and Google Analytics.  If I take a specific recent week Google Analytics says that our number of visitors is between 1400 and 2700 a day.  Meanwhile traffic report on shopify dashboard says that that traffic on each of those days is between 300 and 600 for each day in the exact same period.   Which is ...

Today by Devon Luxe
Help Architecting a New Store

Hello Everyone, I am brand new to Shopify and am starting to build out the site. My main question is what is the best way to offer one core subscription based product, each month's product, as well as to sell these individually as well. I have set up the app 'Chargify' to take care of the recurring billing, but I'm not sure if it is set up right.  I am going ...

Today by Jason Purdy
How do you setup proper emailing (not forwarding)

I understand that Shopify do not offer email hosting so I need to set up my email elsewhere or remove the main problem caused by forwarding....My main problem with forwarding to gmail is that my outgoing mail comes from "myname@gmail.com via info@storename.com" which looks very unprofessional.  I have read that using the SMTP option removes the gmail bit form outgoing mail b...

Today by Andrew Fennell
Minimal Theme- Empty shopping cart

When I go to my shopping cart  and it is empty the footer is on top of the logo and navigation bar.    How do I put a message that their shopping cart is empty so they can read it?

Yesterday by Carmelita Guild
Link back to cart from checkout page

I am trying to create a link back to a customer's cart from the checkout page, but am striking out looking for a way to do it. Is anyone aware of a way to add such a link to the checkout flow? The way I understand it there is no way to modify the checkout template outside of settings, which only has options for language conversions. Thanks for any help anyone can provide.

Yesterday by Jason Buehler

I am release a product that I ONLY want to allow certain customers who have purchased an item before to buy. I want the other customers to be able to see the item in the store but not be able to purchase it.Are there any apps that would make this easy? If not, is there a development solution I should try?Thanks in advance! 

Yesterday by HunkyBill
Visual Product Customizers & Configurators

I've seen a number of posts asking about visual product customizers & configurators for Shopify. I wanted to let people know about Synoptive, a company that makes configurators for Shopify.Synoptive provides a cloud-based platform for visual product configurators and customizers. Photorealistic visual product customizers can be built quickly and affordably. They can be integrated s...

Yesterday by Kyle Theobald
Shopify Latest Updates

A cry for help.Last 5 Feature Update Announcements:Tax ReportSee the taxes you've collected in our new Tax Report.Mar 25, 8:22amProduct Reviews AppIncrease your sales with product reviews.Mar 18, 10:09amTax OverridesTax overrides are now available in Shopify.Feb 13, 9:24amGift CardsGive your customers the gift of choice with gift cards.Nov 14, 8:41amShopify Payments: now in Canada!Accept cr...

Yesterday by Robin Regnier
Password protecting a section of your site

I would like to add a Media Kit to our website, but we want to password protect it.Is this possible? When you click on the Media Kit link on Navigation, how do we get a password box to pop up before they could see it? 

Yesterday by Tucker Schreiber
Fulfil Order not working?

Hi everyone,Just wondering if you can help.I'm certainly not technologically advanced, so my apologies for my description. Normally when a customer places an order, I am able to "Fulfil" the order including inserting a postage tracking number and notify the customer.Today, nothing happens when I hit the "Fulfil" button. Is there a new step with Shopify I'm missi...

Yesterday by Angela Sharma
Backing Up your Site

Hello.  I am not quite open for business yet but I have been working on my site for a couple of months now. I understand Shopify has my site backed up but I still live in fear that one day I will log on and everything I have worked on for countless hours will somehow be gone!  Is there a way to have another backup of your site?  Should I just take screen shots so at least I could...

Yesterday by Tucker Schreiber
I'd like to be able to use this blog, really.

But it's very simplistic and I can't seem to find any real info in guide about making it less so. There is very little functionality.  Any tips, or should I look at switching to something else? 

Yesterday by Tucker Schreiber
Tags for Sub-categories. Really?

I'm still trying to get my head around the lack of sub categories. If I sell alcohol online for example, I would have in my main menu things like Champagne, wine, whisky, beer. Presumably these would be Collections? Within these I would want subcategories e.g. red wine, white wine, rose wine etc.If I use Product Tags to set these up I don't get any SEO landing page i.e. if I essent...

Yesterday by Eric Ho
Create Collections using a .csv import file

Hi, I know you can import all your products with a .csv file. Is it possible to also create collections in the same way (i.e. with an import file and not manually using the GUI)I found out that you can add an extra column to the products .csv file and specify a collection for that product but I want to create all the collections at once...

Yesterday by Michael Lindsay
Duplicate Collections url in smaller case and upper case. Need to remove...

Hi, I have a collection with name Little Princess and the url is http://www.wholesalefashionshoes.com/collections/little-princess but even http://www.wholesalefashionshoes.com/collections/Little-Princess in upper case is accessible. Are there some setting or any change which we can make so that the upper case one is not accessible as the Google crawlers report it as duplicate page.Also, if we h...

Yesterday by Tom Nabielec
Only seeing a max of 20 customer addresses on customer address managemen...

Hello!I have a customer who has 28 shipping addresses in his account. When he goes to the "manage addresses" page under his account, only 20 of those addresses show. Is this a limitation of Shopify or my theme? I am currently using the Lookbook theme. (http://themes.shopify.com/themes/lookbook/styles/classic). Essentially, there seems to be no way for him to modify or delete the extra...

Yesterday by Mark