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Feature Requests Here

To make a feature request truly count click on the button below to create a feature request email. In the subject line use "Feature Request". The feature requests through this channel are looked at by the developers. A random post in this USER forum will likely go completely unnoticed and thus be a fruitless waste of calories to type out your post.It takes only a moment...

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Jul 27 2011 by Jamie
Reporting Bugs

If you run into a bug with the system, please contact Shopify Support. They are staffed 24/7 and will be able to escalate issues to the proper team. We continue to invite you to provide your insights and feedback on how we can improve Shopify in this forum. We listen to all of your feedback, even if we can't implement every suggestion. This forum is also a great place for you and ...

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Sep 4 2013 by Jonathan Snook
not able to visit my website

hi,i am not able to visit my website (http://usnextdoor.com) i followed the guide provided to me (http://docs.shopify.com/manual/settings/domains/third-party-domains/popular-providers/godaddy) but the website wont open i was told to reflush my dns but still the same problem(error:404). I am able to access my website sometime but not all the time. please help.regards, 

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Today by suyash paliwal
Need to be able to select ALL products

In the beta version, we can't select ALL products anymore. This is very frustrating as we have over 800 products and we need to delete all of them frequently. We always need to go back to the older version of Shopify to do so...  

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Aug 26 2014 by Yongshao Ruan
How do you remove the paypal checkout express button on MOBILE check out...

Hi everybodyI am new to shopify and about to launch my website. I am using Worldpay as my payment gateway but also have Paypal available. I have managed to hide the Paypal Checkout express button from both the cart page and also the check out page - it was appearing on step 1 of the check out process where the customer enters their email address and details. I have managed to remove the pa...

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Nov 2 2014 by Anthony Bayss
Cart displaying with everything floated right

HI Shopify Community, my new template is displaying my cart page floated right, even though its using the same structure as the other pages which look fine. Im totally stumped and have a feeling im overlooking something small and obvious. Can anyone provide assistance? It can be viewed on http://www.lonelydinosaur.com/cart. Thanks!

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Today by Robby Erickson
Homepage displaying collection twice?

Hi Shopify community, I just launched a new template and for the life of me can not figure out why its featuring the chosen collection twice. Has anyone run into this before or have an idea how to fix it? It can be viewed at lonelydinosaur.com.

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Today by Robby Erickson
Tumblr blog and shopify?

Hi :)I don't really like the design of the shopify blog and would like to use a tumblr blog instead. I don't mind if I need to put it on blog.mystore.comBut, I have tried to create a header (minimal theme) so it would look somewhat consistent. But I cannot figure it out.I have seen that other people are doing it. Is there an easy way to get it done or do I need to hire an expert?

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Today by Hjalte
Better Conversion Rates with Shopify's New Responsive Checkout?

Hi, I'm curious if anyone has switched to the new responsive checkouts and if they have seen a noticeable change in conversion rates? My guess is that it should but waiting to get more feedback before making the switch over.http://www.shopify.com/blog/15714308-introducing-responsive-checkoutThank you.

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Today by Alphonse Reddy
Anyone seen a drop in conversion with the new responsive checkout?

I implemented the new responsive checkout design 3 days ago & have seen a marked drop in sales across 2 different shopify sites.  Anyone else noticed this?

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Today by Alphonse Reddy
Help

i took the security password of, but my site when entered from google says opening soon, what do i do to change that!!

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Today by John Cothill
Paypal Australia not working with Shopify

Hi everyoneI currently use Eway the payment processor for my online store (based in Australia, servicing Australia only).However had a few customer enquries about Paypal and decided to open a Paypal account as an option for my customers.Turns out that Eway cannot integrate Paypal when using the Shopify platform. On top of that, the Paypal express flags intermittent API warnings (appar...

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Yesterday by leslyn Parker
Set primary domain - Redirect all traffic to this domain - what kind of ...

Hi so, have managed to get my first shop up and running (yay!) and have successfully pointed a bunch of domains to it.I have set the primary domain and clicked the redirect all traffic to this domain which is also working, but i am curious is it a 301 redirect or something else? is it google friendly doing it this way? Or would i be better having the domains point to a web server (elsewhere) wh...

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Jun 7 2014 by Joe Morris
Website hosting

Hi guys, Our site is under a year old and as I am not too experienced with website hosting and the technical side, please excuse me if this question is a silly one. I have searched through the forums but haven't been able to find the answer I am looking for. Q: Our hosting is up for renewal, when we first started we paid for hosting with a company, we now wish to change. Some...

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Jun 25 2014 by rolandoos
Transport Software|Online Transport Software|Best Transport Software

Accounting software now becomes the basic needs of transport companies and there are so many of them present in market. we also provide you the accounting softwarein cheap prices with all features and also provide you all the assistance you needs regarding this. we also provides online transport software,fleet managementsoftware,best transport software,full load accounting software.http://www.b...

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Nov 21 2014 by timothy dangerfield
Online Transport Software|Best Transport Software|Transport Software

If you want to make your business accounting a better one just try our transport accounting software. we are the best in this industry and provides services as fleetmanagement software, accounting software, full load accounting software, part load accounting software,online transport accounting software with full features and bestin the industry.http://www.bharatsoftware.com/

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Nov 21 2014 by timothy dangerfield
renewing domain

My domain name expired a few days ago and I'm struggling to renew it. I bought it through shopify but when I click on the manage domain names section is says status ok even though I cannot access the website? Thanks in advance for any help

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Yesterday by Diana
Help with Product title and some other SEO tips.

The URL handle is created based on the name of the product. And I want to keep it that way. But what if the product name is big, it creates the URL handle with 5-7 hyphens? Are so many hyphens bad from SEO perspective?How do 'product tags' help? And if it really helps, any tips on how to use it?Is it ok, if the there are multiple products with same name?Another thing, can i add meta tag...

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Nov 19 2014 by adi
Buy from Collection A get discount from Collection B

I'm struggling to come up with a solution for this. Our company sells kayaks and kayak accessories. We offer 15% off accessories when they're purchased with a kayak. The closest solution I've found is the "Buy X Get One" app however it limits the discount to only 1 item from the discounted collection. We need the offer to be unlimited and not limited to just a single item....

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Yesterday by Diana
Error on file upload: File must be a CSV.

When I try to upload a valid csv I get the error:  File must be a CSV.I even tried downloading the sample template and re-uploading that directly - same thing. It wont seem to take anything right now. I'm setting up a dev shop for a new client. This is a duplicate of an old issue that seems to have been resolved with Shopify back end work.http://ecommerce.shopify.com/c/s...

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Yesterday by Aturo Vidal