Title Replies Last Post
one step checkout? g11

Hi, is it possible to group both checkout steps into just one? So a user would see an overview of their order, shipping / billing address and how would you like to pay all in one page? I can't figure out how / where / if I can change any of that template! many thanks, Chelsey

Today by CarlowSEO
Feature Requests Here

To make a feature requesttrulycount click on the button below to create a feature request email. In the subject line use "Feature Request". The feature requests through this channel are looked at by thedevelopers. A random post in this USER forum will likely go completely unnoticed and thus be a fruitless waste of calories to type out your post.It takes only a moment. Use the big blue...

Jul 27 2011 by Jamie
Reporting Bugs

If you run into a bug with the system, please contact Shopify Support. They are staffed 24/7 and will be able to escalate issues to the proper team.We continue to invite you to provide your insights and feedback on how we can improve Shopifyin this forum. We listen to all of your feedback, even if we can't implement every suggestion. This forum is also a great place for you and fellow store...

Sep 4 2013 by Jonathan Snook
Product Tags are coming out clustered

I am working on a jewelrywebsite that incorporates several different tags such as gold, silver, collections andetc. For some reason the tags are coming out clustered when the page is loaded. I posted the code below, and a dropbox link containing a photo of what is happening. Please let me know what I can do to fix this issue. Thanks! https://www.dropbox.com/s/38slbzbsojjsgs2/Screen%20Shot...

Today by Alex
How to Change Facebook address

Hi Everyone, Apologies for being a total newbie.. I've set up a store and just testing all the buttons and links. When I click on the Facebook icon to 'follow us' I must've inputed an incomplete address when I set it up. How do I change the address of my facebook page? Sorry, I'm sure it's really simple but I can't find any help topics when I do searches. ...

Today by Chris
HOW TO: Export File Name & File URL

Hi Shopify Peeps, I've uploaded a significant number of image files that I now wish to export into excel to obtain the image name and corresponding image URL. See below screen shot taken from the 'files' section within shopify. I've tried to used Xporter by eShop but seemingly can only export the URL and image if it's already been associated with a product. The aim ...

Today by Sole Central
Custom Currency Exchange Rates

Hi everyone, Im new at shopify and was having a problem in adding manual currency exchange rates. I don`t want to get the rates that shopify adds automatically. Rather my own defined rates plus it should modify product checkout rate in carts. Thanks

Today by Mubashir
Blocking Russian crawlers

We get a lot of sessions from Russia. I think its just crawlers or hackers looking for a flaw. It really messes up our google analytics. Is there a way to block them from coming to the site or is there a way to hide them in Google analytics?

Today by Ong Lee
Oh, The Many Problems With Email...

This is frustrating. I want to configure my store to use a domain name that I've already purchased. I already own the domain, so I do not want to purchase one through Shopify. Easy enough, yes? But trying to configure email in this situation is, apparently, impossible. Under the Online Store > Domains settings, I've added my purchased domain. Shopify instructed me to point i...

Today by Ian Johnson
Google Trusted Store shipping and cancellation feeds

Hi all, If you haven't heard about Google Trusted Stores......google it. If you have, I'm curious as if anyone has found a solution to setting up shipping and cancellation feeds for your store? If you do I think there are several of us who would greatly appreciate someguidance. Thanks!

Today by Amit P Jivani
Preview buttons for product and blog-pages

Hi, why does the preview-button for products and blog posts not work? I have a hidden product/blog post which I don't want to be online but make a preview to see how it looks like. I can't believe why such basics not work?! Kind regards Marco

Today by MGander
Banned from using Payment gateway?

After bootstapping my new store with a lot of blood, sweat and tears for 3 months, I have now been informed by a gentleman in management that I can not use the shopify payment gateway to process debit/credit cards because I am in vioation ofthe TOS. He referred me to section B5 for "Prohibited Businesses" which reads: Any product, service or activity that is deceptive, unfair, pred...

Yesterday by Kurt S
Using Fulfillment by Amazon & shipping rates by price

I would like to connec to fulfilment by Amazon. My shipping rates are defined by price (e.g. over $100 free shipping). However, the "Using fulfillment services"manual clearly states to set the criteria by weight, not price. Is there a way for me to keep shipping rates by price and connect to FBA? After all, Amazon should not care what I charge for shipping as long as I pay their mu...

Yesterday by Dudley
Discount Codes for Customer Groups

I'm thinking of making the switch to Shopify, but there's one small piece that's holding me back. I need the ability to create discount codes for multiple customer groups. It looks like at the moment, Shopify only allows for discount codes to either be for everyone or for one customer group - is therean app/workaround for this? The primary issue is I need to be able to create ...

Yesterday by kimgalovich
Exporting Orders to CSVs with misc. and wrong characters for foreign let...

Hello, We've used Shopify for over 2 years and there's one bug I've put up with for awhile and was hoping it could be changed. When we export orders to a spread sheet or csv, or to our shipping client via API (Ready Shipper professional) names, addresses, and whatever else that may have foregin characters become garbaled and unintelligble. It would be nice if either A) Shopify did n...

Yesterday by Shawn Rudolph
Managing Inventory when Importing products using a CSV file

Hi, my client is going to do all of their product updating using a spreadsheet and then importing every time there are new products. How will this affect inventory - if the products are overwritten every time the CSV is uploaded, does that mean inventory numbers will revert to the original number regardless of sales? Would they need to create a new spreadsheet every time there are new items? Or...

Yesterday by Shawn Rudolph
How do you change Vendor font color?

Hello, I am having trouble changing color of the Vendor name in the Catalog https://facegoodies.myshopify.com PW:quaort "THEFACESHOP" "MISSHA" are all vendor names. I have trade a color tag, but it is not working. The color will not change from the Theme set color. Can someone please help

May 27 2015 by Jae Kuen Bae
Classic Theme Navigation problem

Hi All, Can somebody please help with this! i'm in the process trying to change my shop over to the classis theme. I'm trying to get the navigation to work. I'm using the navigation link list to return any products that are tagged with "tag1" So within the link list i have changed the "links to..." to collection and all products and put tag1 in. Works pe...

May 27 2015 by Ryan Serle
Auto-Fill Discount From URL

We want to apply discounts from a link on a web page. Discount coupons do not work for all types of users.

May 27 2015 by rx
How do you force spacing in product name? [Please

Hello, I was wondering about two things. If you go to my shop https://facegoodies.myshopify.com PW:quaort 1. The first product name "Herb Day Cleansing Foam" Price "12.00" is not aligned with the others because it does not have enough characters. How can I force spacing to always be 2 lines? 2. How do I limit characters in product name (So it doesnt go over...

May 27 2015 by Jae Kuen Bae