Title Replies Last Post
Shopify now has SSL!

Hey everyone! As of February 1st, Shopify is adding the option to encrypt your custom domains with SSL, right from the very first page. We wrote a blog about it! We’ve always had SSL in the checkout but more recently there has been a demand to switch over to entirely encrypted sites, not just for customer peace-of-mind, but also to keep up with changes being made by search engines to put ...

Jun 15 2016 by Shannon Roper
Feature Requests: How do I make them?

Hey all! We're currently in the process of changing how we store our feature requests internally. There used to be an email to send those requests to specifically; that email is no longer being used. We'd love if you can send all of your requests to a Shopify staff member at support@shopify.com. While we make our changes, this makes sure that we definitely read your requests and are able ...

May 12 2016 by Alex M
Reporting Bugs

If you run into a bug with the system, please contact Shopify Support. They are staffed 24/7 and will be able to escalate issues to the proper team. We continue to invite you to provide your insights and feedback on how we can improve Shopify in this forum. We listen to all of your feedback, even if we can't implement every suggestion. This forum is also a great place for you and fellow storeow...

Sep 4 2013 by Jonathan Snook
Members-only product (visible to public)

I have a subset of products that I'd like to be able to be added to a cart only by members of my organization. However, I wish for every item on the site to be visible to the public (as an enticement for membership). I've searched and searched and have not found a topic addressing this need. Here is a product on another site that has members-only merchandise, in addition to general merchandi...

Today by Peter Indelicato
Unable to change default currency

Hey Guys! I am having a hard time to figure out how to change the default curency of my Shopify store! When I go to "Standards and formats" in the Curency bit I have the default set as GBP... it says below "Change your store's currency by editing your Shopify Payments settings." Now when I go to the payments setting page I cannot see any option to change the default currency. Am I m...

Today by Peter Wescombe
Hi how do I remove "custom content" within a theme and add a contact pag...

Thank you everyone ahead of time!  This message below from my shopify theme? And also how do I add a contact page as in with them filling out the blank and it sends me an email?  Custom Content Add a new page with content to display here. You can then have it appear here by choosing Customize Theme / Footer and then selecting the page.   David.

Yesterday by David
Twitter buy button

Hi, I am having difficulty with the buy it button on twitter.  When I create my tweet in Shopify it posts to twitter fine, but when anyone hits the buy button there is an an error message stating something went wrong loading the product.  These were prevously working fine a few weeks ago.  Along with this, I am unable to post any buy buttons to my Tumblr page as well.  I use the code given, but...

Yesterday by Jumbo
cant add product limit?

Why would I have to do all these edits OR download an app to be able to limit the purchase of a product.  Why cant this be a check box for the product page?  Doesnt make sense as this is a fundamental movement and every ecommerce option has this as a check mark

Yesterday by Paul L. Newton
How do I change home page slider in Launchpad-Star Theme to fit entire w...

Hi, I am using Launchpad-Star theme but I think the homepage slider is only a max of 970 x 340px. I would like it to fill the whole width and height of the page (the top portion of the page, where the slider is). An example would be the slider in the Brooklyn theme. How can I accomplish this please? If anyone can help me Id really appreciate it! Thanks!

Yesterday by Ovita Crummey
How to create separate Landing Pages to Shopify Store using separate dom...

I own multiple domains and want to have a separate Landing Page (Home Page) for each name with different content but for them all to use my same Shopify Store. What would be the best way of doing there? And to be honest the easiest, I am not knowledgable in coding. Any apps that might acheive this? Any any suggestions on apps that will help in creating landing pages.    Thank you al...

Yesterday by Don Davis
DNS records

I am having a difficult time figuring out how to change my DNS records (specifically spf txt) in order to authenticate MailChimp. Where can I do this? Thank you.

Yesterday by Chris D
Adding Sales Persons Name to Invoice

Hi,    On our in store retail floor, we have a number of sales people who will work to complete a sale with a customer. They then approach the order desk to submit the order to their sales manager.  The sales manager inputs the order into Shopify POS. We need to keep it this way to ensure any negotiated prices are still profitable and they haven't made any promises to the customer t...

Yesterday by Yasmin M.
Partial (Wildcard) Search for Responsive Theme

I am trying to add javascript to the theme.liquid file that will allow partial search matches. I came across this old discussion but I'm not able to get it to work. https://ecommerce.shopify.com/c/shopify-discussion/t/partial-wildcard-search-for-minimal-theme-306990 I'm using the Responsive theme instead of Minimal. Can anyone help me revise the javascript so each word entered in the sear...

Yesterday by Sean Manning
Images not aligned (need help please)

Hello,  I am using Boundless theme and I have just added some images to my About page. I have selected wrap around text. As you can see on this page: https://www.tenderessence.com/pages/about-us The images are jolting out of the side of the margins of the text.  So the image ‘page margins’ seem to be different than the text ‘page margins’ is there something I am doing wrong? Or is this ...

Yesterday by Essential Oils UK
Draft Invoice Notification Email

Very frustrated today with shopify!!! it appears that the new notification template when you send a draft order will only show the reservation expiry date and time p coding you don't add a custom message. If you add a custom message it remove the reservation expiry information. on what planet could anyone think this would be useful, it makes no sense. Of course I want to send my customer ...

Yesterday by Heyook
Avantlink Integration problem

Hello, I'm trying to set up my Avantlink tracking code in the Checkout settings of Shopify ( in "Additionnal Content and Script" ) I'm following this tutorial : http://support.avantlink.com/hc/en-us/articles/208048066-Shopify-Integration <script type="text/javascript"> var _AvantMetrics = _AvantMetrics || []; _AvantMetrics.push(['order',{ order_id:'{{order_number}}', amount:'...

Yesterday by LuckyShotUSA
I can see my sitemap.xml file showing on Search Result

Is that normal? I guess sitemap.xml is for search engines' spider only, isn't it. It may confuse genernal visitors. Is there a way to hide it from search result page? Thank you.

Yesterday by Alicia W
host has already been claimed

After following shopify instructions on a name and cname inputs to my Go daddy page, I go to my Shopify shop, click on Domains, then add my domain web address. It returns the error 'host already claimed'. Only I have access to this godaddy account. However, for some reason I am able to add my domain without the 'www' in front without a problem. Could anyone throw me a bone? I need to get this o...

Jun 14 2016 by Alex M
How do I make sure I'll be eligible for the new SSL certificates?

Hello Shopify, First of all, THANK YOU SO MUCH for this. I know it's been asked in the past and I'm really grateful you guys have come through for us. I currently use Cloudflare's Flexible SSL to deliver in httpS, but the sitemap was still generated without that precious S... Suffice to say, I'm really happy. However, as it was only announced last week (I think), I can't activate the SSL ...

Feb 17 2016 by Alex M
Accessing review information from Shopify

Good afternoon guys, I'm in the process of moving from Magento to Shopify and wondered how I can leverage the review information in Shopify please? I would like to be able to pull all reviews into a page dedicated to (What our customers say), and I'll randomly display these reviews (if possible). I would also like to be able to show an aggregated review in the footer of the site for examp...

Yesterday by Sarah Hyndman