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Feature Requests Here

To make a feature request truly count click on the button below to create a feature request email. In the subject line use "Feature Request". The feature requests through this channel are looked at by the developers. A random post in this USER forum will likely go completely unnoticed and thus be a fruitless waste of calories to type out your post.It takes only a moment...

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Jul 27 2011 by Jamie
Reporting Bugs

If you run into a bug with the system, please contact Shopify Support. They are staffed 24/7 and will be able to escalate issues to the proper team. We continue to invite you to provide your insights and feedback on how we can improve Shopify in this forum. We listen to all of your feedback, even if we can't implement every suggestion. This forum is also a great place for you and ...

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Sep 4 2013 by Jonathan Snook
need a way for administractors to bypass paymentry on products available...

I am looking for a way to let our POS staff buy a product online and not have to pay, and for it to be as quick as possible. The reason for this is that we are using a booking app and they are filling the time slots by using the calendar in the store which takes them directly to a product with certain details (availability etc) immediately and they complete the order on shopify to book the...

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Yesterday by Casey Toia
Duplicate content issue - how to prevent this

Hello,In order to add content to the homepage of my site, I obviously have to create a page and assign it to the frontpage.However, as well as being assigned to the homepage, the page I create also exists at www.mysite.co.uk/pages/frontpageIt's a duplicate of the homepage.Will this be indexed by Google. If so, how can I prevent on this?And adding no index in webmaster to...

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Yesterday by Matthew Lake
Help with URL structure

Hello,I'm a little confused by the default url structure for product pages.For my category pages, the urls are:www.mystore.com/collections/category/Which is fine.However, when I create a product and have it assigned to a collection, the url for my product pages are like:www.mystore.com/collections/category/products/product-name-hereHowever, I would like product urls to simply be:www.my...

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Yesterday by Matthew Lake
How to remove site name from meta title?

Hello,By default, the site name that you specify from within the admin gets added to the end of the meta title on every page of the site.I'd like to remove this and simply have the meta title on all pages be what I specify.Thank you,

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Yesterday by John Cothill
Shopify / Lightspeed Integration

Hi There,I have a small brick & mortar store with two locations.  My POS vendor is Lightspeed (This is the desktop version of the point of sale from Lightspeed).  I would like to move forward with using Shopify as my e-commerce solution for a number of reasons (not limited to the fact that Shopify dominates in the e-commerce arena), but I am struggling to understand how ...

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Yesterday by punchbk
Buy Online. Pickup in Store.

I would like a dedicated method at check out to allow customers to place an order on the website that would be picked up at our local store. Currently I have created a "FREE IN-STORE PICK-UP" option as a custom payment method. I also tried adding a "FREE LOCAL PICK-UP" option in shipping, but this creates problems as it becomes the default shipping method at checkout fo...

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Yesterday by International Cheese
Extended warranty

Hello everyone,I'm currently trying to find a way to add extended warranties to my product but I'm coming up with nothing. I want to be able to have the extended warranty as a separate item to the main item (which means I can't do this with variants) but also on the same page.Any help would be awesome!Thanks!

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Yesterday by Anthony Sassano
Customize Shopify to fit needs for Pre-Order Items

While there are lots of topics on this already I have some specific questions and needs for my store.  Support suggested I try getting my answers here.1. Is it possible to modify the product setup page so that a product can be set as a Pre-Order item vs an instock item.  This is beyond just setting stock to 0 and allowing back orders.2. Is it possible to limit the cart/checkout so tha...

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Nov 21 2014 by Brian Nguyen
Remove Create your own Facebook store Link

Hi Guys, Is it possible to remove the Create your own Facebook store link at the foot of my facebook store?I am trialling shopify on facebook so it might be a trail term thing. Is this the case?

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Nov 21 2014 by Sheldon
Shipping cost

if possible on the cart page, I want customers to choose from the 4 different delivery options that I have.Curbside delivery at $ 0.00In Home Delivery at $ 65.00White glove at $ 120.00White glove exclusive at $ 180.00. Each delivery option has a different price that needs to be added to the total. I do not want the shipping calculator to be by State as it makes no difference!Any help is appreci...

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Nov 21 2014 by Bishwajit
taxes not being added on top of the price

I can't seem to get Shopify to add the tax to the total price - it shows what the tax is but doesn't add it to the total price to pay. I have tried all the combinations in the tax settings e.g "all taxes are included in my prices" on and off - but the total price to pay is always the same.I want an option that says "all taxes are NOT included in my prices&q...

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Nov 21 2014 by John Collins
Customize Order notifications email template which is sent to owner when...

Hi,I want to customize the email content "Order notifications" that is sent to Shopify owner (or to email mentioned for notification).I can customize the email template for mails that will be sent to customers but I did not find any way to customize the order notification mail. I want to send some more details to this mail for some tracking reason.Please let me know how can I do this ...

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Nov 21 2014 by Stanislav Parshin
Anyone had there domain pointing to 23.227.38.35 issue?

HiI started with shopify few years ago my domains are hosted with godaddy and i setup everything right last year, but last month i noticed a big decrease in my web traffic so i started looking into it , then i noticed that my main domain www.xtremedigitalgraphix.com is pointing to ip 23.227.38.35 when i do an ip look up , which is shopify main office , i also noticed my root domain xtremedigita...

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Nov 20 2014 by shadi
Help with greyed out varations, out of stock in dropdown, Simple theme

I have a new store set up, using the Simple Theme. On my t-shirt products, which comes in several sizes/variations, I've already sold out of a few sizes. I've realized that, with this theme, customers can still add the product to their cart. It's only when they go to check out that they get an alert that their item is out of stock. I would rather the option was unselectable, bu...

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Nov 21 2014 by Alex
Not displaying as Out Of Stock

Hi,I have a reactive store and am having issues with the inventory. When the inventory is marked as 0 the  'Óut of stock'"sign does not show on the shopfront. It is inconsistent though. Sometimes it shows up on products and certain products it doesn't. Can anyone help me?

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Nov 20 2014 by Il Providore (Main Login)
Completely SCAMMED by a Shopify Expert - Zimidi

I have got to say, I was super excited to start working with Shopify. I currently own a website with another host and was looking to switch. I heard great things about Shopify. Well when I went onto their website, I found this so called expert "Zimidi". They called me right away, told me that absolutely they can create a website based on my needs, etc. etc. etc. So I pay for the &quot...

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Nov 20 2014 by Gavin McMichael
Help with Product title and some other SEO tips.

The URL handle is created based on the name of the product. And I want to keep it that way. But what if the product name is big, it creates the URL handle with 5-7 hyphens? Are so many hyphens bad from SEO perspective?How do 'product tags' help? And if it really helps, any tips on how to use it?Is it ok, if the there are multiple products with same name?Another thing, can i add meta tag...

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Nov 19 2014 by adi
Shopify Product Reviews: Import not Working?

Hi,I have been updating my website with offline product reviews using the import tool and it was working great. Last night and this morning when I click "import" the "please wait" sign keeps cycling . . . this is even before I've chosen a CSV file.Thanks,Michaelps: just saw the sticky about bugs and have contacted Shopify Support - thanks.

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Nov 20 2014 by Michael Collier