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International Cheese Shopify Merchant www.internationalcheese.co.uk
Posts:
3
6 months ago

Contact form reply to email address

Hi,

I've added a contact form to our contact page but all the emails that get sent to us have a 'from' address and a 'reply' to address of <mailer@shopify.com>

Here's the form on our site: http://www.internationalcheese.co.uk/pages/contact-us

How do i change this email address so that it's the email entered by the customer? At the moment we can't do a simple reply to in order to respond.

Thank you.

Chris

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Replies
Kamil Member
Posts:
16
6 months ago
Hi, This is associated with the default contact us form on Shopify. You can try this free app on the Shopify app store http://apps.shopify.com/dropifi-contact-widget. It makes it easier to obtain the senders email and full social media profiles, configure auto responses, add multiple recipients of messages and it appears on every page. So customers contact you without moving out of the current page
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International Cheese Shopify Merchant www.internationalcheese.co.uk
Posts:
3
6 months ago

Hi Kamil, thanks for your response. I gave your app a quick try and it's great but may be a little over complicated for what we need. I can see how it would also do the basics of what we require though so i'll give it another go in the coming days. Thanks again.

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